Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bryce Murphy

By Knubs on 2/25/2016 at 4:56 AM. Helped by Bryce Murphy.

Absolutely worst customer service experience I've ever had while shopping for a car! Bryce was rude and didn't know the product. We purchase elsewhere that day!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had the very best experience I have ever had buying a...

By allan5591 on 8/7/2012 at 5:07 PM. Helped by Greg Spragg.

I had the very best experience I have ever had buying a new car. My wife and both were very impressed not only with how knowledgable the salesperson was, but all the time he spent with us making sure we understood all the new tech things that came with our new 2013 Malibu Eco.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was shopping for a new Chevy Avalanche and Mr. Weems...

By spro on 9/9/2011 at 3:03 PM. Helped by Wayne Weems.

I was shopping for a new Chevy Avalanche and Mr. Weems came over and assisted me. He was very knowledgable about this vehicle and answered all my questions. Mr. Weems was not a salesman that was pushy person but very helpful and unstood my wants and still stay within my budget. I would recommend Mr. Weems to anyone who is out shopping for a new vehicle and wants a person you can trust and respect. Thank you Mr. Weems for being that salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You will not find a more out standing dealership. My...

By acealignmentman on 6/23/2011 at 4:33 AM. Helped by Wayne Weems and Stan McCollum.

You will not find a more out standing dealership. My salesman Wayne WEEMS went the extra mile and then some, to get me the car i wanted at the price i wanted to pay. If you need a new or used car go see Wayne Weems at Eriksen Ghevrolet Buick in Milan Ill. You will be glad you did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

they were very professional, curdious, and helpful. this...

By kickinbass1 on 3/27/2011 at 5:26 AM. Helped by wayne weems& amber cravens.

they were very professional, curdious, and helpful. this is our (me&wife) third vehicle we have purchased from eriksen chevrolet and would definetly recommend them to anyone. and they also took the time to explain in detail how everything in the truck works.

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Salesperson was great. Finance person was easy to work...

By mrscjs on 3/22/2011 at 7:14 PM. Helped by Wayne.

Salesperson was great. Finance person was easy to work with. Other sales personel weren't always the friendliest while we sat in the showroom waiting. Dealership was very clean, including the bathroom which is unusual. Process takes a long time which is frustrating. Buying a car should not take all day. Waiting for care to be detailed but I guess there was only one person working so could only get to it so fast. Would have prefered leaving then coming back for it as opposed to wasting my time sitting there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This dealership did a very good job of finding me the...

By msador1 on 3/5/2011 at 4:56 PM. Helped by Wayne Weems.

This dealership did a very good job of finding me the right vehicle. They had a very good selection and didn't have any problems going through as many as it took to find the one I was looking for. I didn't spend a lot of time messing around there after I found the vehicle. They got my paperwork done fast and got me taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wayne was incredibly patient and went out of his way to...

By mmj2003 on 1/24/2011 at 8:16 PM. Helped by Wayne Weems.

Wayne was incredibly patient and went out of his way to help us get in to a car in the price range we wanted. He made sure all of the paper work was taken care of when we got there so that all we had to do was sign. I would definately recommend him to a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was dealing with another dealership but they could not...

By JJ_Weedy on 12/14/2010 at 12:00 AM. Helped by Harvey Robinson.

I was dealing with another dealership but they could not find the truck I wanted so I decided to try Eriksen. Harvey was great to work with. Didn't try to pressure me into anything and I drove away with the exact truck I wanted for a great price the same day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

She was very professional, friendly, does excellent work,...

By kickinbass1 on 12/5/2010 at 8:54 AM. Helped by Amber Cravens.

She was very professional, friendly, does excellent work, worked with/for me to get the price range I was looking for, and explained all the details of the vehicle -what all the gadgets are and what they do. She was without a doubt the Best salesman/woman I've Ever had. Nice to see there's still honest hardworking people in this business.Thanks,Brian Elgin

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wayne was very honest and upfront. He gave us all the...

By Luvlake on 11/8/2010 at 4:47 PM. Helped by Wayne Weems.

Wayne was very honest and upfront. He gave us all the information and did not pressure us. He went out of his way to be there when we came in. He made sure everything was ready to go when we came in to finalize our purchase. We felt very comfortable working with him and would recommend him to others.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

We had Jim Williams as our saleman and was very good to...

By marlene Clayton on 10/7/2010 at 10:45 PM. Helped by 2.

We had Jim Williams as our saleman and was very good to work with and found us a car that fit our needs. I had questions after buying the car and he promptly answered the questions. We had Stan McCollum as our finance officer and was very efficient in our paper work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The service we received from Jim Williams was excellent. ...

By thomas vandevoorde on 10/4/2010 at 9:23 PM. Helped by Jim Williams.

The service we received from Jim Williams was excellent. We told him what we were looking for and he was able to locate, deliver, and service it very quickly. Plus give us a full tank of gas. He also showed us how to operate all of the new extras on the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wayne did an excellent job of walking me through the...

By golddusttwin on 9/9/2010 at 12:13 AM. Helped by Wayne Weems.

Wayne did an excellent job of walking me through the process of purchasing a used Buick. He patiently and clearly answered all my questions. He was knowledgeable about the vehicles and explained the features in a way that I could comprehend. Wayne was an advocate for me and represented his dealership in a professional manner. I would not hesitate to refer a friend to him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Al and the rest of the staff were so wonderful to me! My...

By rfrederich on 9/4/2010 at 2:23 AM. Helped by Al Jorge.

Al and the rest of the staff were so wonderful to me! My dad and brother have been loyal customers for some time, and I can proudly say I have joined them! Al converted me from a VW owner to a VERY HAPPY Chevy owner!!! Getting my new SUV was quite an ordeal... Al had to contact several dealers and finally located one in Chicago and had it to me within 2 days... he kept in constant contact and EXCEEDED my expectations through out the week! I would recommend this dealer (and have!) to anyone wanting quality, honest, friendly service. 10 out of 10 stars from this new 2010 Chevy Equinox owner! :) Thank you to ALL! -Becky F.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It is a pleasure working with Al Jorge. I went into...

By bealerl on 9/3/2010 at 4:46 PM. Helped by Al Jorge.

It is a pleasure working with Al Jorge. I went into Eriksen not knowing just what kind of vehicle I wanted to purchase and Al had great patience with me never hounding me about certain vehicles. He let me drive multple vehicles and made sure I knew the pros and cons about each vehicle without pressuring me into a purchase. I have a friend that I am trying to convince that a Chevy Traverse is the vehicle for her and if she decides that is the path for her I will take her to Eriksen's and work with Al Jorge again. This has been a pleasant experience. Lucille Bealer

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

I am very pleased with our used car buying experience. Al...

By bradsh on 9/3/2010 at 3:16 AM. Helped by Al Jorge.

I am very pleased with our used car buying experience. Al was very well informed on the features of the Trail Blaser that I recently purchased. Al knew what I wanted and kept watching for a good used one at the price I could afford. We will reccommend Erickson's to all of our family and friends.I have been buying cars for several years no and have been very pleased working with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eriksen's has been good for us to buy vehicles for our...

By searay330 on 7/31/2010 at 1:38 PM. Helped by Greg Spragg.

Eriksen's has been good for us to buy vehicles for our past and present needs. They go above and beyond to find us what we want and make a good deal. Greg was very helpful & patient in finding us the right vehicle and very informative on the operation of our new Chevy Traverse. Sherree & Steve Cady

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eriksen's have always been good to us. If we are going...

By kpskkc6 on 7/8/2010 at 8:42 PM. Helped by Al Fiscus.

Eriksen's have always been good to us. If we are going in for service or trading cars, they always are very accomadating to us. Today and yesterday, Mr. Fiscus installed Blue Tooth for both of our cars (a Buick Enclave yesterday and today he installed Blue Tooth on our Chevrolet Equinox)--so as you can see they go the extra mile for their customers. Thank you for reading our little note as to why we like them!!! George and Virginia Kean

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We are very pleased with our new car buying experience. ...

By mary k. beck on 6/26/2010 at 6:20 PM. Helped by greg.

We are very pleased with our new car buying experience. Greg was very well informed on the features of the Buick Lacrosse that we recently purchased. They searched until they found the exact vehicle that we wanted. We will reccommend Erickson's to all of our family and friends.

I would recommend this dealer.