Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service with Bruce

By Ryan2009 on 9/29/2018 at 4:49 AM. Helped by Bruce.

Thanks to Bruce for fantastic experience I ever had to buy a car. Recommend to everyone.no pressure , no rush. They were great and fabulous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service! and a wonderful buying experience

By JamesVJackson on 8/27/2018 at 9:18 PM. Helped by Sam Javaherian, Rassul Fooman, Nazanin Fooman, Amir Hazrati,.

The buying process was simple. They did not pressure me I was able to test drive any vehicle I wanted without feeling any pressure. Everyone involved was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Orleans in Style

By New Orleans in Style on 8/17/2018 at 10:54 PM. Helped by Amir Hazrati.

Excellent sales, professional follow through, and courteous follow up after the sale! This is the "Best" Car Dealership in my car buying experience. Game Over.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

The WOW Factor!

By Jeffie on 3/27/2018 at 2:06 AM. Helped by Amir.

Amir made the dreaded car shopping experience a great surprise, no pressure, no games, and ended up buying a perfect vehicle. Highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Restored my faith in sales people

By TexCan52 on 10/27/2017 at 4:48 PM. Helped by Sam.

My experience with this dealership gets 10 stars out of 5! The customer support was and still is superior to any other dealership I have ever dealt with. Even after the purchase, I received a follow up call to ensure I was happy, and that's after they got their money! I was aprehensive at first, since this is the first time I have ever purchased a vehicle without first touching it, test driving it, etc. Sam restored my faith in this process and I plan to purchase again from him in the future. I am grinning from ear to ear!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great first time car buyer experience!

By Amanda on 10/23/2017 at 6:54 PM. Helped by Justin, Sam.

Justin initially contacted me via email about the car I was interested in. I was a first time car buyer and the experience was overall fantastic. It was smooth, efficient, unambiguous on terms, patient, and honest in everything they spoke about. I never felt pressured, pushed, or rushed to buy. Sam, the finance manager, was extremely helpful in explaining all of the things I did not fully understand during the signing process as it was my first car buying experience. I did not have an appointment yet was treated and accommodated as any other customer would be. Justin assured me I would get my lower APR% through the TrueCar buying program even though there were complications in the process for this along with a statement saying I could come back to get my vehicle touched up by the detailer! It's the little things that sometimes mean the most - they went above and beyond to fulfill my "must-haves" in a vehicle and for an overall wonderful car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Price and Experience

By sabrinac on 7/27/2017 at 10:02 PM. Helped by Amir, Samir.

I went there knowing I would leave with a car and Amir, a great sales agent, made that possible. It was a fast experience compared to previous ones I went through, when you literally spend your whole day at the dealer. Right after the deal was made, it was time for Samir to break it down for us. Samir with his great sense of humor made the process smooth and easy. Oh, and we had the pleasure to meet the owner after a very nice talk to him. Thank you guys for your service and welcoming environment; no wonder my family is already part of your clientele for a while now.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchased two cars in two months from Ryan

By carbuyer1 on 7/3/2017 at 8:35 PM. Helped by Ryan, Sam.

Ryan our salesperson was fantastic. Not pushy and very well versed in all the cars we looked at. Sam the Finance Manager was easy to work with and very efficient

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you European Motors

By Jonesy on 6/28/2017 at 2:59 PM. Helped by Sam and Justin.

I went in with expectations of buying a truck and did just that. I was not able to get the truck I originally went in to see, but before I walked ou Sam V. and Justin made sure all my options were considered. I found the right truck for me and while I was out test driving the paperwork was being processed. This was a great buying experience and a very friendly atmosphere!! Thank you Sam and Justin (EUROPEAN MOTORS)!! Dr. Terea A Jones

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Buying Experience Imaginable - How it should be done

By levi1922 on 5/1/2017 at 4:10 PM. Helped by Sam.

After working at a dealership for 5 years through college, I have to say this was one of the easiest buying experiences I have seen. I live in Houston and this was the closest Volt with all the options I wanted. We took care of all the numbers and terms through email and phone calls and I secured financing online. It was all very easy and the team at European Motors was very helpful. I flew to Dallas to pick it up. They even paid for my Uber from the airport to the dealership, without my asking. Once I got there, I found it waiting in the front, washed and ready to go. The entire in dealership experience was about 30 minutes as all i had to do was sign and go. When I picked the car up, it did have a turn signal bulb out. They allowed my to take it to a dealership here in Houston and have it fixed and then reimburse me for the costs, which was also very hassle free. This would not have been possible with out the great team they have in place, particularly the finance manager, Sam, whom took care of the paper work and signing process. Long story short, I 100% recommend this dealership to anyone in the DFW area. If you are in Houston or elsewhere and they have the car you want, It is more than worth getting to Plano to purchase form them. I've had the car 7 months now without any issues (averaging about 200 mpg). Though I worked at a dealership in sales, this was the first car I bought on my own, I could not have asked for a better first time buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I would give a 6th star if it were available!

By Cindy on 4/7/2017 at 5:29 PM. Helped by Sam & Amir.

Awesome experience! This was my daughter's first experience trying to purchase her first car in her name & start to build her credit....after the "build you up...let you down" experience at a few other dealerships....she RAN back to Sam at European Motors! He went above & beyond taking time to explain every aspect of the car buying system to her...and she got a great deal on a super nice vehicle that she loves! TOP NOTCH Organization!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Like being with family..

By Lissette Collier on 3/29/2017 at 10:57 PM. Helped by Amir & Sam.

I recently bought a car from Amir and Sam and couldn't be happier! My in-laws and my wife also bought their cars from here and recommended I come for a great experience and they were right! I hadn't bought a car in almost 9 years so I was a little picky but the guys made me feel so comfortable and didn't pressure me into anything. It was like I was part of the family. I will definitely recommend European Motors to friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recommendable Dealership

By Jake on 3/28/2017 at 2:20 PM. Helped by Sam.

Highly recommendable dealership. I bought a beautiful black GMC Sierra as they have a variety of great vehicles. Sam was very helpful in assisting me with my purchase and made sure to go to the extra extent to keep my buying experience very transparent and easy. I will recommend my friends and family with their future purchases. Overall, great quality vehicles at the perfect price points.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch Quality

By Mr.Sanchez on 2/28/2017 at 4:20 PM. Helped by Sam.

European Motors provided quality service that made the usually stressful car buying experience pleasurable. Not many car dealers can make you feel like family and treat you as such during the purchase and after, but European Motors excelled. Thank you, and we will return for our next car buying needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealer!

By Kenny on 12/15/2016 at 10:24 PM. Helped by Amir.

No pressure dealer. Extremely polite and accommodating. Bought a car, and over the next few weeks, I noticed a few minor issues crop up, and they fixed all of them without hesitation... even let me use a loaner car while they did it. Completely satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing car buying experience.

By Cubby on 8/31/2016 at 6:58 PM. Helped by Amir and Sam..

I had been looking for a Lexus LS460L for over a year. It was by chance my dad had been keeping an eye out for one as well and found European Motors ad via the internet. He and I checked out what was listed on their site and I drove from Sherman, Tx that next evening to see the vehicle in person. I spoke with Amir the next day to set an appointment to visit the next day. He was so nice to speak with over the phone and stated he would have the car waiting when we arrived. Because of disability issues, we needed to see if all our equipment, etc. would work in this car. Amir was so accommodating in making sure we were taken care of. Also, when we wanted to test drive it, he gave us the keys and said to take it out as long as we needed and drive to where we wanted to make sure the car was right for us. Once we returned, the transaction was as smooth and stress free as I have ever encountered. Paperwork in purchasing a car is never fast but the kindness and courtesy we were shown made it go as quickly as possible. I had pre-arranged financing, but Sam worked with me to get a more accommodating arrangement and also helped in getting a better price for an extended warranty. I will recommend anyone I know to give European Motors an opportunity to help get a vehicle and will refer to Amir without hesitation. Thank you JES Lexus LS 460 L

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Overall Experience!

By Kevin on 8/30/2016 at 9:39 PM. Helped by Ryan, Sam.

I had a great car buying experience at European Motors, Inc. in Plano. I purchased a used truck and the process was seamless. I knew the type of vehicle I wanted to purchase and was able to complete almost the entire purchase via email. I worked with Ryan (Sales Associate) and Sam (Finance Manager) on the purchase and financing. Both gentlemen were extremely efficient and friendly. All the paperwork was prepared ahead of time so that I was able to come in, sign and leave in a timely manner after a quick test drive. The process went exceptional well and I would recommend them to anyone looking for great value, fairness, efficiency and excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Michael Cottle on 8/29/2016 at 12:27 PM. Helped by Amir, Sam.

I was warmly greeted as I walked through the door. Already excited to be purchasing my first Corvette, the people at European Motors had the car looking sharp for the test drive. Mr. Amir and Mr. Sam made the whole process easy by explaining every option I had available and even gave their honest opinions. I did not feel pressured to by the car even thou I had flown in from North Carolina that morning. Needless to say I drove away a happy Corvette owner!! Highly recommend future business with this company.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Extremely Satisfied

By Hitesh22 on 8/15/2016 at 11:36 PM. Helped by Ryan.

Great service with great people. Staff at European motors are extremely friendly and they answer all your questions very patiently. They also followed-up with me couple of times after the my car purchase. I will definitely recommend European motors to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Will be a repeat customer

By 0002469a on 6/6/2016 at 5:41 PM. Helped by Amir and Sam.

My salesman Amir and Sam his manager took excellent care of me during the whole process. They found me a better rate on my financing, immediately took care of a minor service issue and set me up with a nice loaner during that process. I love the car I found at European motors, it is exactly what I was looking for and the performance has exceeded my expectations.

I would recommend this dealer.