Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Remarkable experience

By Ty on 2/15/2019 at 8:49 PM.

When you go into a dealership you never know what you're going to encounter. Considering that, my experience was beyond imaginable. Lindsey is an amazing sales woman and when asked specifics on vehicles she really know what she is talking about. I came in looking for a used Subaru wrx or sti, and she was able to point me in the right direction to a all new awd Altima. When discovering that Nissan was making a new awd car I was super intrigued. I was shopping for a future purchase so in a few months I will def try and work with her! Thanks again Lindsey!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealership, Staff and Service

By Retchef on 2/15/2019 at 5:27 PM.

Valentines Day....As a repeat customer, I've purchased two vehicles until today. was just browsing and met a sales rep named Lindsey Gantt. She was great! She ask me if I wanted to purchase a vehicle. I told her that I had already purchased a truck and a Rogue car. She said okay, but did I need another car. I told her "let's see what you got."She was extremely professional, answered all my questions, and showed me a selection of new cars. That led me to decide to purchase a new vehicle, which I did. I want to also commend Jeff Jones (sales manager) for assisting me to finance the vehicle. Two other people I want to recognize in the service department are Ted and Reed. Reed drove my new car to my home because I had my truck at the dealership. GREAT SERVICE! Also, I met Joe Sarro, the GM. He was extremely polite. I would recommend Nissan Auto Star of Boone to anyone who is looking for a new or used vehicle, 100%. From a satisfied repeat customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Service

By Twiggy2869 on 2/12/2019 at 6:08 AM.

Mr.John Welborn was very pleasant and professional while assisting me with my purchase of a new Nissan Rogue. He made the whole process very easy and got the deal done in a speedy manner! Mr. Jeff Jones completed the financial process with me and he worked very hard to make me comfortable and Happy.. I am very please these men worked with me to get me in a new Nissan Rogue..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolute grand experiance working with John welborn

By Mbarnes1022 on 2/2/2019 at 8:49 PM.

Most enjoyable and relaxed car dealership experiance I have ever had. Will never go anywhere else!!! John welborn, and Jeff Jones are the hardest working fellers I have dealt with in buying a car and worked tiresly to get me the best car for the best price.. The whole staff is friendly and totally committed to making you feel like home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went and above and beyond!!!

By Jlreece on 2/2/2019 at 9:43 PM.

John wellborn was fantastic, I was there for 6hrs w/my 4 yr old and he was tended to the entire time by another salesman. He danced with him in the showroom, played Spiderman and even took him into bathroom to dry his shirt with bthe hand dryer after he had an accident with water fountain, just so he wouldn't be cold when going outside. After a serious wreck last summer and bring out of work, my credit quickly dwindled down and John and his finance manager Jeff did not stop until they had me a good rate at an affordable price in something that I loved. Plus threw in several extras and even viught drinks and snacks from machine for NY child because I had no change. They were amazing!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth

By Mom Shopper on 2/2/2019 at 9:03 PM.

John welborn at Autostar Nissan of Boone was amazing . He helped me look at cars and took the time to explain everything and find out what I really needed . My kids loved him too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Bench Seat for Rocky

By Rocky's "Mom" on 1/31/2019 at 9:57 PM.

I started looking online for a new vehicle. I have a Service Dog named Rocky who is a Golden Retriever. He developed an aversion to load up in my existing car, so it was time to seek an alternative. He didn't like the two bucket seats in the second row of my Mazda 6, so I needed a bench seat. I was contacted by Tara Lloyd from my inquiry on the internet. She was so helpful in connecting me with the sales staff. She stayed in contact with me throughout my buying experience. I then met Joe, Kevin, and John. I explained my dilemma and they went into action to find me a used car with a bench seat in the back. John Wellborn worked several days getting a car transferred to this dealership that he thought might work. John and Tara kept in contact with me while we were waiting for the transfer. Once the car arrived, I came in with two of my granddaughters. John and Joe always made sure that I had a cup of coffee while I was there. (and I do love coffee!) Then I met Curt. He helped me test drive the transferred car. Unfortunately, that vehicle wasn't right for me. Then Curt started searching their inventory. They were very patient with my likes and dislikes. Then Curt and the staff found a used Nissan Rogue that had just come in that morning. I loved it! My grandkids loved it too! Then Jeff helped me to complete all the paperwork answering any questions I had. Curt and John were transferring items from my trade in car to the Nissan Rogue. They helped me in every way. Now Rocky had a bench seat and he jumped right in when we went to church the next day. Now I could have my service dog with me wherever I go. Thank you for making Rocky's bench seat happen!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Enjoyable Buying Experience

By Parsonsjs on 1/27/2019 at 3:52 PM.

I purchased a 2018 Nissan Titan from Autostar Nissan of Boone on Saturday, January 26, 2019. My sales consultant, John Welborn was a pleasure to do business with. He answered all questions and guided me through what was a very easy and enjoyable buying experience. The rest of the team at Autostar from the Internet sales department through sales management, and the financial manager were also very helpful in bringing my purchase to fruition. I would recommend, without reservation, that anyone in the market for a new or used Nissan or a fine used vehicle of another make give John or one of the other team members at Autostar Nissan of Boone a call. You will not be disappointed and will take home just the automobile you are looking for. Joseph S. Parsons Hickory, NC

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Service Throughout the process

By jeffnc_rsd on 1/18/2019 at 2:17 PM.

Very pleased with how I was treated at the Dealership. Everyone involved were super nice and understanding and worked well together as well. Would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Friendly service

By mike1234 on 1/17/2019 at 5:17 PM.

Lindsey Gantt was wonderful to work with. She was extremely knowledgeable about their vehicles and worked to try to get us the best deal she could. We would recommend her to anyone that's looking to buy a Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfying experience

By Dan4669 on 1/9/2019 at 7:33 PM.

Our experience at AutoStar was as good as anywhere I’ve ever purchased a vehicle. It was a low pressure experience and I feel like everyone was working to make it a positive, satisfying purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jscott

By Jscott on 12/27/2018 at 3:20 PM.

I recently went to Boone and looked at Nissans. I met John Welborn, he’s actually the best salesperson Ive met in really long time. Very personable and honest. John knew his stuff. I really appreciate the service I received.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, Easy, Friendly.

By phyllis on 12/18/2018 at 8:33 PM.

The interaction with Curt is always a joy. He is so helpful and knowledgeable. My Husband and I went into the dealership and told him what we wanted to do and in no time at all everything was taken care of. It is just a breath of fresh air to be able to communicate with someone who understands and provides great service and personality. We have purchased vehicles before from Curt and will continue to do so as the need arises.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keep on trucking!

By ljangulo20 on 12/14/2018 at 11:00 PM.

absolutely an adventure to remember...thanks for all your professionalism! They were very kind and accurate in their sales and service skills John was like visiting a friend!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Titan1

By Titan1 on 12/8/2018 at 10:20 PM.

I had so much excellent help with John welborn and this dealership they were able to find the exact vehicle I wanted with all the features I was after

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Credit jackers

By Annoyed_person23 on 12/1/2018 at 1:08 AM. Helped by Drew.

I see all these great reviews and thought this was the place for me. I have had credit issues due to marriage and new job, you know LIFE happens. These guys advertise they can help just about everyone. I go online and do the application. Get calls from them and hear all these promises. Heard how I couldn’t do the bogo deal but they could for sure get me the other car. I made it clear had no down. Said my several times what I could afford monthly. Told my situation. I got told no problem. Deal was done!! Then heard Lie1) I had to take the only car available- Sentra 2018 all the bell and whistles on it! Incentives and other fancy sales words for! You are getting the screws out to you. My payment was $400 a month for a car I didn’t like it want. I was willing to take it for less money a month and wanted the gap off, the extended warranty off and all that costly mess off. Now suddenly the bank wanted money $ down which isn’t now that is done! I am a seasoned car sales person and you cannot force anyone to take that stuff or turn down a loan if they don’t!! Lies and more lies. I asked them not to pull my credit a bunch of times because it is fragile as it was!! To date- my credit was pulled and sent to so many banks I can now not get a car anywhere except them on whatever terms they stick me with. That is how awesome they are!! I can either take a Sentra now with $1000 down and $400 monthly or a Verse sv same down and $300 monthly neither are cars that fit what I asked for it want. All are what they are pushing. Nice looking out for a mom and her kids Nissan. I didn’t go to programs cars just normal Nissan. I think it is a crime to change an application information to get the loan but to ruin someone so badly they can’t even get a loan anymore at all?!!!! Wow then avoid them completely. Congratulations to you all who got cars glad you did. I will be reporting these guys to the DMV for the behavior I have seen. While I walk to work. Update After this review was seen I got a text from the salesperson to snidely thank me for the review. Like my not being able to drive now or obtain a car at any dealer, or that my being upset that my credit had now plummeted because of their lazy and dishonest is somehow my fault. Well let me once more say to each of you who claimed to me several times that I could trust you, that I was in good hands and then refused my calls after taking my credit and personal information and knowing my great need. ‘Thank you for making this already desperate and hard time in my life even more difficult, you may be there to make money but try doing it with some degree of concern for what you are leaving behind in cases like mine.’ Harassing me over the review proves my point l, can’t contact me for a car deal but will to harass me. Have a blessed day.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We do all of our auto service here!

By jimboone on 11/26/2018 at 11:59 PM.

Ted is amazing! He is down to earth, and excellent communicator, and Honest! We get all of our vehicles serviced here because we can communicate with him, determine what does actually need to be done, and get service and repairs completed the way they should be. We only have Toyotas and Mazdas for now, but our relationship with Ted is going to make our next purchase a NISSAN!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Haleybug

By Haleybear on 11/24/2018 at 10:29 PM.

I love the people at Boone Aurostar Nissan. John Welborn was amazing, he helped me and my family find the right car for the right price with no hassles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dustin

By Duatin on 11/24/2018 at 10:26 PM.

I really enjoyed the time with John Welborn at Boone Autostar Nissan. John was knowledgeable and was down to earth and informative. Very nice place

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Personal and not pushy!!

By momof2 on 11/15/2018 at 8:10 PM.

This lady was awesome! She made me feel like I have know her all my life. I appreciate how she was on my level and didn't pressure or push me into buying something I was not looking for. We didn't do business with her, but if we would have been able to move her to the lot and business we ended up dealing with we would have.

I would recommend this dealer.