Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am very grateful for their help

By CAS on 2/20/2019 at 1:59 PM. Helped by Trace Conn.

Trace Conn has supervised two major repairs on my car and helped me tremendously with my insurance company on. I am grateful for the extra effort he paid to getting my car repaired.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By RaymondandMagicSmith on 2/20/2019 at 3:00 AM.

We worked with Randy Harp, it was the easiest and most stress free car buying process we've ever experienced. Excellent Sales Experience. Thank You!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks, Ewing Buick

By Ewing Survey on 2/19/2019 at 6:10 PM. Helped by James or Jimmy.

I took my 2018 Buick Encore in for an oil change/regular service and happily, I was in and out of there in less than 40 mins.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Highly efficient and Professiinal

By ARay on 2/19/2019 at 12:46 AM. Helped by William Desmond , Nina at front desk were good.

Bill at the body shop was very professional, efficient and quick to wrap up repairs of my car. He was super prompt on his emails / communicating with insurance and keeping me updated of the progress My car was in and out in 2 days. (Broken driver side view) Some of the staff at the front desk however needs to be trained for better customer service to really improve overall customer experience - that’s why I am giving 4 star and NOT 5 star.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long Standing Excellent Service

By wydunn007 on 2/12/2019 at 5:31 PM. Helped by Brad Ancker, Brett Taylor, James Bearden,.

I have used Ewing for service for all my GM vehicles for over 25 years. The same staff is there and they know my cars and treat me like royalty, which as a long time customer I am.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease return/Exchange

By feleaps on 2/15/2019 at 3:55 PM.

One of the easiest and best car purchases I've ever done. Nathan was very easy to deal with and was able to work with me through text to finalize the deal. Then Robert took over and was very welcoming and helpful. He had everything ready and did a good job explaining all of the features on the car. Finance was done quickly and efficiently as well. He was very nice and respectful. Will be recommending this dealer to others for sure. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck Purchase

By Matt From Prosper on 2/14/2019 at 4:58 PM. Helped by Randy and Gary’s boss.

Randy and Gary were great to work with. They gave me all of the details and options needed to make a decision. I will gladly return to Ewing in the future and tell others about my great experience.. Ewing is in a beautiful very clean building with professionals everywhere to assist customers. Very impressed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr.Wilson

By Sara on 2/13/2019 at 4:48 PM.

Mr. Wilson hooked us up with the GMC 2018 Yukon at a very great deal come on by check them out do not miss out 👍👍👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Suzanne and Fish are the BEST!

By DetroitKarGirl on 2/12/2019 at 5:25 PM.

I took my 2012 Buick Verano (5-passenger car) in for service but worked with Suzanne Newman and Robert Fish Turnlington on a 2019 Buick Encore (small, luxury SUV). These two know the product line (vehicles, features, safety, and specs) and answered every question with professional ease and humor (loved the humor!). Working with them was easy, accommodating, and there was no sales pressure. It was all about me and what I wanted to do. The Encore is my first SUV so it took me a while to get used to the idea, I looked at it in the garage this morning and agreed with the Encore tagline: "sized to fit the way your life moves." I am very happy with Suzanne, Fish, and the Encore.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Department

By RidleyRight on 2/12/2019 at 4:48 PM. Helped by Benjamin Towb.

Great communication. Vehicle repair was completed as explained after diagnosis. Vehicle repair was completed on time and with price quoted. Service advisor and Service Mamager are alwsys available.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly staff great service

By Fish guy on 2/12/2019 at 4:34 PM. Helped by Benjamin.

Fast and precise found problem no Hageling Ewing is now my new preferred dealership they washed my Yukon and had it back to me same day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Skyspeedr on 2/12/2019 at 4:35 PM. Helped by Brad in service.

Went above and beyond to service my vehicle and keep me informed. Gave me a loaner vehicle while mine was being serviced. Couldn't be more satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By STAR on 2/11/2019 at 5:13 AM. Helped by JR LOPEZ.

Thank for all the employees who showed lots of love And welcome me to the dealership Service was quicker than I expected much thanks To Mr.Jr Lopez Ewing Buick is a place that take care of there customers have a hot breakfast waiting while you get your car fixed lunch if you come @ noon or later Thank you Mrs Walton

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Professional service; Exemplary Repair; Excellent

By Enri01 on 2/8/2019 at 5:08 PM. Helped by Trace Conn.

I have never dealt with a collision shop. I was very upset about my car and didn't know what to expect. From the first to last interaction the service and expertise level of all I encountered was exemplary. I cannot say enough about the total professionalism of Trace Conn. I don't write many reviews. In this case, I am more than greatly satisfied. My car looks perfect. I can recommend this dealership without the slightest hesitation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and friendlinesd

By Pleased customet on 2/7/2019 at 6:16 PM. Helped by Benjamin.

Easy to make appt. w different options; willingness to meet your needs with time to wait for vehicle and thorough information w what needs to be done and why.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless experience

By 2018Yukon4x4 on 2/7/2019 at 4:49 PM.

After spending all afternoon at another dealership we decided to stop by Ewing before heading home. I'm glad we did! First off, I would like to say I enjoyed not having the buzzards circling the lot when we got out. We walked inside and were nicely greeted and introduced to Oscar Mora. We told him what we were looking for in a used vehicle. He went out and brought up the perfect almost no mileage Yukon. He knew everything about the car and made us feel very comfortable. We ended up with an excellent deal and was out in just a couple of hours. I would highly recommend him and the whole Ewing crew.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lexus RX350

By LexusRX350 on 2/7/2019 at 4:17 AM.

Oscar Mora was reasonable and friendly to work with. I would recommend him anytime you need a vehicle at Ewing Buck GMC in Plano, TX.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick service great staff

By collukim000 on 2/4/2019 at 5:08 AM. Helped by Brad Anker.

I never have an issue getting my car scheduled for maintenance or any other services. The staff is always friendly and I have always been able to get a loaner car from them when needed. Highly recommend Brad Anker- he is a fantastic service advisor!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional and Personable

By USMC-AIR on 1/31/2019 at 10:18 PM. Helped by David De La Cruz (sp) in finance.

I negotiated the details of a car sale over the phone with Oscar. When we arrived to test drive the vehicle, he was waiting for us, the car was detailed, and in a small showroom. The vehicle was immaculate and Oscar spent time going over details of the car for us. When we had completed the test drive, Oscar escorted us to meet our finance coordinator, David. David had all the details loaded up on his computer and he took us through the closing and finance paperwork. We opted for an extended warranty and finance through the dealership's finance institution. At no time was there any "confusion' or re-hashing of the deal we had made with Oscar. Both David and Oscar were very pleasant and personable. I don't believe we were at the dealership for more than an hour and a half. Oscar followed up the next day with a phone call to be sure everything was okay. I'm seventy years old and have purchased many many cars, trucks and boats in those years and none of those experiences compared to the treatment we got at Ewing Buick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased our third vehicle from Ewing Buick

By Janet N. on 1/30/2019 at 8:32 PM. Helped by Natalie Collins, Steve Strelick.

Have always bought from Ewing. The place is fantastic in all regards. Natalie Collins was my sales woman this time and was superb! Very knowledgeable and was a pleasure to work with. Steve Strelick is just as awesome. He has been our technician for years. As always it was a delight to purchase from Ewing Buick again.

I would recommend this dealer.