Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are prompt and efficient in the service department.

By Catmo on 9/19/2019 at 1:11 AM. Helped by Genna.

The service department is great...especially Genna. I had a 7:30am appointment....she got checked in right away....told me it would be 1-1.5 hours and at exactly 1 hour, the car was ready. And that is the norm with this service department.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By Wen on 9/18/2019 at 6:48 PM. Helped by Tyler.

Tyler has always provided excellent service. He explains the services and always makes himself available to answer any questions we might have. He is patient and very knowledgeable of car and the services that are required.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly, efficient service

By suzie74 on 9/18/2019 at 6:15 PM. Helped by Gina.

My vehicle signaled me that it was time for an oil change and scheduled maintenance. I drove in early on Tuesday with no appointment and was greeted promptly by Gina who gave me a run-down of what they would do. Gina gave me a realistic time frame, and I opted to wait. She called during that wait time with some other items that needed attention, and I decided to go ahead with those things since I was already on the premises.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently excellent service

By Happy customer on 9/18/2019 at 10:57 AM. Helped by Sean McMahon.

I bring all my honda’s to Executive. This visit was to look at car I had just purchased for my daughter. Safety inspection etc. I was very grateful for the level of service and peace of mind I received.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Rie on 9/17/2019 at 5:50 PM. Helped by Service Center.

My visit was great. Car in and out within 2 hours including needing extra work done then scheduled. Everything explained in detail as far as what had to be done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent customer service!

By Jim on 9/16/2019 at 4:32 PM. Helped by Gina.

I brought my car in on Friday, Sept. 13, and was planning on leaving it for the day. But, my plans changed and I got in touch with Gina to say I wanted to see if I could get my car done earlier. She understood my situation and my car was done in the early afternoon, which helped me greatly! The overall experience was excellent!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sales person

By Nez on 9/12/2019 at 11:32 PM. Helped by Roge.

I went to look for cars and roge was excellent salesman. He helped me with everything and ended buying my car from him. I was so happy with the service also I am happy with my car. Thank ya

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A/C repair

By Mike on 9/16/2019 at 2:38 AM. Helped by Tyler.

My 2016 civics AC started blowing warm air. They tested for leaks and found a problem. The part was out of original warranty. The service department contacted Honda rep and to my delight the covered the parts and labor. Honda steps it up to the plate and delivers. Outstanding service from the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great service at executive honda

By dylan-cruz on 9/15/2019 at 10:50 PM. Helped by Chris Guerin.

Bought a car here earlier this year. Every time I come in for service Chris G and the rest of the service staff are great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unscheduled Tire Repair

By Laura on 9/14/2019 at 6:10 PM. Helped by Jay Marin.

My front passenger tire kept losing air so I stopped in on Friday 9/13 at 11am to see what could be done. Jay Marin saw me enter the service area and came right over to ask what was going on. He came out to see the tire and immediately saw that I had picked up a nail. He said it would be about 2 hours. I had an appointment at 1pm so I asked if I could come back later. He said it would probably be a longer wait then and was concerned for my safety. He took my car right in and I started making alternative plans for my appointment. However, he had my tire fixed and also took care of a recall item all in 80 minutes. I was thrilled! I had no problem making my 1pm appointment and I felt safer! Jay is amazing and an asset to Executive Honda. His customer service is unparalleled. I know he is always honest and has my best interests in mind when dealing with our cars. He is the person I hope is available when I need service. It makes me feel comfortable to know he truly recognizes me and cares about our family and cars. I'm so glad he is still with Executive Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always have the most amazing service experience with Sean.

By Carrie on 9/13/2019 at 6:47 PM. Helped by Sean.

Sean in the service department is always responsive and courteous and keeps me informed of the work to be done prior to having the job started along with the length of time that the work will be performed in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service department

By Jeif1790 on 9/13/2019 at 7:55 PM. Helped by Gina.

We have had two vehicles serviced here regularly and they have always treated us very well. It’s a dealer so the prices are top shelf but you get genuine Honda parts and the waiting area is clean and comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Dave Shaw on 9/13/2019 at 7:35 PM. Helped by Sean McMahon.

Work done in a short amount of time. AC Recall performed. (AC had failed during the summer.) Low tire pressure sensor reset quickly. Great service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

great!!!!

By Arlene on 9/13/2019 at 1:02 AM. Helped by CHRis.

Always have great service at Executive Honda. That is why I keep buying my cars from you. Service Rep was friendly and explained everything. Also kept me informed. Could not have had a better Rep or service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

very professional, Khaled was a great salesperson.

By laurora on 9/13/2019 at 12:00 PM. Helped by Khaled, and Nate in Finance.

My Salesperson, Khaled was wonderful, knowledgeable, and professional. Nate in finance explained my extended warranty. Car was ready at the set time. Overall experience very positive, my family has bought several vehicles from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT SERVICE!!!!!

By MJB on 9/12/2019 at 4:29 PM. Helped by Tyler Leopizzo is by far the best service adviser I have been associated with and I will ALWAYS have all my vehicles serviced by Executive Honda of Wallingford..

Service is excellent and their follow-up about my service is second to none. The professionalism is very much appreciated in today's world. My concerns are always addressed and taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, friendly service

By MrT on 9/10/2019 at 6:51 PM. Helped by Tyler.

Immediately greeted by service staff who listened to our concerns, checked recalls and explained cost of repairs. Waiting area is nice. Vehicle ready when promised with no added charges.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Guerin is great to work with

By Jim on 9/10/2019 at 11:50 AM. Helped by Chris Guerin.

Always excellent service from Executive Honda and Chris. He listens to the customer and offers the best solutions. Executive Honda in Wallingford provides excellent service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By George L on 9/9/2019 at 3:44 PM. Helped by Chris Guerin.

Nice service visit. Staff is very attentive, courteous and professional. The Service Agent even brought car in during a rainstorm for my wife. Very customer centric.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My recent transmission service

By Hilary Frisch on 9/6/2019 at 12:14 PM. Helped by John Moore.

My service advisor, John Moore, is simply wonderful. I like that he explains what services my car needs and why. I like to take a preventative approach to my car and I feel like he does too. I couldn't be happier with him and Executive Honda. You guys are awesome! Thank you, Hilary Frisch

I would recommend this dealer.