Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Sales Staff, No Pressure, Highly Recommended

By Brian Van Allen on 8/22/2017 at 3:09 AM.

My salesperson, John Webster, was friendly and easy to work with. He reviewed all of the car's features with me - before and during the test drive, and before I drove away with my new car. I'm glad I did my homework with some online quotes from other dealerships because the first offer from the finance guy was really high. He came down to a very fair price and I drove away a happy customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easy, pleasant, informative

By GTT on 8/21/2017 at 1:22 AM. Helped by Nick Farr.

The experience of purchasing a 2018 Subaru Forester at Exeter Subaru was a very comfortable one. Nick Farr explained clearly all the details of the car, including safety, performance, and amenities. There was never any pressure, which I personally appreciated. He helped me feel comfortable in the car before taking a test drive. He answered all of my questions with clarity. I wanted my husband to drive the car before I made a decision. Nick welcomed that decision and put no pressure on me to hurry back. He kept email contact with me while waiting for a specific color Forester to arrive at the dealership. When we returned to the dealership, Nick made the purchase an easy one; no hassles, no pressure. I would recommend Exeter Subaru as an excellent dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second to none.

By MDM on 8/18/2017 at 8:28 PM. Helped by Zach Hawkins.

This was the second new car purchased at Exeter Subaru, and there is good reason for my repeat business. The sales staff and service staff have always been first rate. Zach Hawkins made going through the test drive and purchase process as smooth as could be. I would recommend Exeter Subaru to anyone looking for a great car and an easy buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent experience test drive to purchase!

By ALD on 8/15/2017 at 8:44 PM. Helped by Zach Hawkins.

Our experience purchasing an Impreza at Exeter Subaru was fabulous! Zach Hawkins was our salesperson and he did a great job showing us the vehicle and guiding us through the purchase process. Everything was straightforward and went smoothly. We were particularly impressed with the time Zach spent showing us the vehicle and explaining all the features. Exemplary expereince!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

You could do a better job yourself.

By Emily00 on 8/12/2017 at 9:46 PM. Helped by Name unknown.

If you're ok with work done to about 50 % - or 30 if you like living on the edge - of satisfaction, call to make your appointment right now! My boyfriend and I both own subarus. He made an appointment for an oil change and he got one. And a full engine clean as well. They left the oil cap off. He pulled into the driveway and the car smelled like burnt shoe leather. When he popped open the hood - bam! - oil. Everywhere. He called, they apologized profusely, promised a clean up and a car wash for the trouble of having to make the 30 minute return trip (an hour and a half wasted in total). Only to receive the vehicle back with the exact same uncleaned exterior but slightly cleaner under the hood. No offer for a "make up" oil change or other incentive to return. I traveled from Haverhill for this. They had appointments available. Now I know why. I'll be taking my vehicle to Auto Fair Subaru of Plaistow from now on. Thanks Exeter Suburu, you are underwhelmingly awful. Love it when shop managers and dealerships live up to their storied reputations. I won't be back and I'm making sure none of my other Subaruians will either.

I would not recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great people but long waiting time.

By Margaret A R Nicol on 8/12/2017 at 6:53 PM. Helped by Travis.

I gave 4 stars instead of 5 only because of the waiting time for my appointments. I don't think this was due to the salesperson involved who was very nice and informative (Travis) ,but more because they were so busy both days that I was there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Marc LaVigne on 8/11/2017 at 8:51 PM. Helped by Travis Clement.

Travis Clement was our salesman. What an asset to the Exeter Subaru Dealership. A+. Every button of the car was explained.He really knows the vehicles and packages. There was no haggling over the price either. We did our research before going in to the dealership and had determined what our price range would b based on the vehicle options. The first offer was dead on to what we wanted. Just a great experience,

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Friendly Sales Experience

By djohn28147 on 8/11/2017 at 4:14 PM.

Worked with Jon Dube on leasing a new Subaru. Jon was very pleasant which made the experience most favorable. From start to finish, Jon done his job well. Would certainly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Comfortable sales experience

By dick on 8/4/2017 at 8:20 AM. Helped by Jason Bornstein & Max Bzdafka.

Jason was informative and professional. Business manager, Max, worked out an equitable solution to a financing issue. Top notch dealership. Would buy again in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truly Excellent Car Buying Experience

By Mike1913 on 8/1/2017 at 5:07 PM.

I decided to buy a new Forester after following up on an e-mail from Exeter Subaru informing me of the trade possibilities the could offer. The salesman who helped us, Jon Dube, was friendly, seemed to know what we were interested in and followed through right to teaching how the new electronics worked. A minimum hassle, maximum satisfation experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Internet Sales inquiry and purchase

By First18WRX on 8/2/2017 at 3:34 PM. Helped by Danielle Castine, Travis Clement, Max.

After a month long process of selling my previous car in a private sale I was ready to buy a new 2018 Subaru WRX Premium in Rally Blue. I used the Subaru of NE website to locate dealers within a 100 mile radius and sent several dealerships my inquiry with best "Out the door" price request. Danielle Castine got back to me almost immediately with what I consider a very good deal. Most of the other dealers came back with offers on a 2017 model for more than Exeter Subaru for the 2018! I jumped in my vehicle and went to Exeter Subaru where I met Danielle and she then introduced me to my sales person Travis Clement who assisted me with a test drive and finalized my Purchase and Sale agreement. I returned on Monday and then had a simple and enjoyable process with Max in the finance department. To summarize this has been the best new car buying experience I have had. I will gladly refer anyone looking for a new Subaru to them. I love the car, love the price and the process was painless and pleasurable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase and trade- in

By Agopnp on 7/30/2017 at 1:07 PM. Helped by Zach Hawkins.

I had a great experience with Zach. He was honest, friendly and easy- going and accommodating. He knows his product well and was able to answer all questions I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE-NO BS JUST FACT

By carguy4952 on 7/29/2017 at 4:44 PM. Helped by ZACH HAWKINS -MAX BZDAFKA.

1GREAT DEALERSHIP WITH GREAT PEOPLE-WANT A SUBARU-BUY IT AT EXETER SUBARU-YOU WON'T BE SORRY!!!!!!! ZACH and MAX were GREAT made it EASY to BUY NEW OUTBACK LIMITED

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Impreza

By beth on 7/28/2017 at 1:21 PM. Helped by Zach Hawkins, Jimmy LaFlamme.

We had a great experience at Exeter Subaru. The sales people were informative and very helpful. No high pressure at all. We would recommend Exeter Subaru to our friends and family. Beth P.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sooo Happy!!!!

By bmfoley on 7/25/2017 at 2:10 PM. Helped by Branden Angelucci.

My lease was just about up so I went to Exeter Subaru to ask about my options. We were met with an extended hand and kind smile from Branden Angelucci. Although Branden was new, he was very knowledgeable and so accommodating. He was not pushy at all and asked questions to ensure he could find the right car for me. From start to finish, everything ran very smoothly. I ended up leasing a Subaru Outback. Everyone we dealt with was extremely nice! I highly recommend this dealership and love my car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my Subaru

By suzanne.noyesdriscoll on 7/23/2017 at 10:48 PM. Helped by Nick Farr, Zack Hawkins and Max Bzdafka.

This was our first time at this dealership and my first ever Subaru. Our son, Tim suggested that we should go. He also owns a Subaru and loves it. Our salesman, Nick was very nice and personable. He was very knowledgeable and taught me what I needed to know. We highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this dealership!

By Atsmith37 on 7/19/2017 at 5:53 PM. Helped by Jason B.

I love this dealership! Everyone is so nice, no pressure, very knowledge and the car selection is great! I feel like I got a great deal! Everyday I drive my car I can't believe it's mine! This was a nice and easy I'm at so happy with experience! Highly recommend this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch salesmanship

By Aaeronius on 7/19/2017 at 6:21 PM. Helped by Jimmy.

My wife and I decided to stop in on our way to Portsmouth for our date night. We showed up at 5 minutes until closing on a Friday and spoke with Jimmy. Despite not wanting to keep them after hours, he continued to show us vehicles for an hour, until we zeroed in on our top choice. We decided to wait on pulling the trigger until we really searched around and thought about the decision. Not only were they the best price compared to a few other dealerships we checked into, but they also offered twice as much for our trade-in! We came back the following Monday and were assisted by John (Jimmy was off, buyback arranged for John to take care of us). He took me out for a test drive and we decided to purchase the vehicle. The price that they quoted was as we discussed a few days prior and the interest rate they estimated was spot on! They even gave me a military discount to top it off. Great employees. Not pushy at all. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A near perfect lease experience

By Peter Nardone on 7/18/2017 at 2:55 PM. Helped by Zack Hawkins and Travis Clement. Max Bzdafka and Dan Bottomley.

My daughter purchased her first car, a Subaru Forester from Exeter Subaru in Nov 2016. At least five of her friends drive Subaru Foresters. The $500 dollar Refer a Friend Program brought us back to Exeter Subaru last week. After working with Product Specialists Zack Hawkins and Travis Clement, we chose a 2017 Forester and 2017 Impreza to replace our three aging vehicles. They both are very enthusiastic/knowledgeable about the Subaru products they sell and answered all our questions. They made shopping for a new car a pleasant no-pressure experience. The color and options we wanted were not on their lot but in a matter of days they located our cars from nearby Subaru dealerships. Max Bzdafka worked out a great lease deal and took our three cars as trades. Dan Bottomley handled all the sales paperwork for our two leases and three trade-ins in 90 minutes. Pete and Liz Nardone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Walking around in amazement! Thank you Exeter Subaru!!

By Sandi Skalkeas on 7/14/2017 at 7:28 PM. Helped by Zach Hawkins.

Here it is just two days after my purchase at Exeter Subaru, and I still can't beieve thiat this has got to be one of my most incredible moment(s) in my car buying history. Like most women...rather do anything else other than go through the "game" of car shopping. So naturally, I was mentally preparing myself for a high stake poker game where the "house" holds the upper hand, and your purchasing power strategy is put to the test. Was I ever wrong. The minute I walked through the this dealership's doors, I was treated incredible!! The staff made by car buying experience one of the best I've ever had. It's such a great family dealership that I can't tell enough people how fantastic it was in being treated so fairly.. by this dealership. Would I go back again to purchase another vehicle...without a doubt.

I would recommend this dealer.