Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy transaction

By Bsalittle on 2/17/2018 at 10:15 PM. Helped by Terry Long.

I came here after searching online for the truck I wanted. Also after visiting a local dealer that was unwilling to negotiate on the price of theirs or the trade value. Right away Fairfield did way better on the trade value, and they were already lower on the price of the truck I wanted to buy. We very quickly came to a deal thousands better than my local dealer. Definitely worth the 2 hour + drive I made to get there. Tanya was great to work with and everyone at Fairfield VW/Ford, from sales to the finance department, were very professional and knew what they were doing. I would most definitely recommend Fairfield Auto Group the next time you are looking for a new or used vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Tforsyth1 on 2/12/2018 at 11:52 PM.

Nick was very helpful and knowledgeable. Would recommend him to my family and friends. Showed us how all the controls worked and there was a lot.Great experience buying our Ford.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied

By Twasilewski3 on 2/12/2018 at 7:35 PM.

I have given a 5 star because my first buying experience I thought would more difficult then it was but it was the complete opposite! I knew the process was going to be a bit of time but I would definitely recommend Fairfield to anyone! My sales person was very helpful with my experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!!!

By bob and claudia on 2/2/2018 at 9:56 PM.

This is our 4th vehicle that Claudia and I have leased from Tanya and we have truly enjoyed the service that she has given us over the years. We first started with a volkswagen then an escape, explorer and now our new 2018 explorer. She has gone out of her way to please us. We would recommend her highly to our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Customer Service

By RevKerr on 1/31/2018 at 10:01 PM.

Had a great experience buying my new Ford escape and my previous vehicle a Ford Focus. Recommend Fairfield Ford highly.The free lifetime inspection is a nice perk.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good!

By Sarah-Ann8682 on 1/28/2018 at 4:00 AM.

This place is an amazing place to buy a car very helpful and professional. Honest and just wants the customer to be happy. We will definetly be coming back again to buy another vehicle in the future

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
1   Overall Experience
5   Price
5   Quality of Work

Very professional an down to earth

By Blake1990 on 1/26/2018 at 11:45 PM.

Well to start nick didn’t pressure me into anything an was very knowledgeable with the vehicle I purchased. I fee like I left with the right vehicle an a friend. Not just someone who wanted to sell a car. Can’t wait to buy another vehicle from him. Very happy with my visit

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went ABOVE and beyond!

By dmlynch0910 on 1/26/2018 at 1:57 AM. Helped by Terry Long.

Nick and the team at Fairfield went above and beyond to accumulated my husband & I! Nick was fantastic and extremely patient with us! I will definitely recommend Nick to anyone that asks! We truely apperciate someone who is not pushy and is real with you..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mazda CX-5 purchase

By Clockmaker 6318 on 1/22/2018 at 4:06 PM.

Nicholas was a joy to work with very professional, explained the systems of the car and answered every question we had. He went above and beyond every salesman I've ever dealt with. He also solved a problem we had with the garage entry unit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a wonderful experience purchasing our New F250!

By Chris on 12/22/2017 at 3:29 PM.

We had a great experience buying our New F250 from Nick at Fairfield. This is the third vehicle we have bought at this dealer and they always are very friendly and treat us with respect. We would recommend them to everyone and will use them him in the future!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A simple, clear car buying experience

By Sampson on 12/20/2017 at 3:48 PM.

We test drove multiple cars. Our sales rep was always ready for us. He was able to provide timely answers to all of our questions. The close process was quick and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford F-150

By VR Truck Guy on 12/6/2017 at 4:38 PM.

I had a terrific experience with Nick Camburn and Fairfield Ford. I contacted Nick early on a Saturday morning. He responded immediately and sent me pictures and detailed information on the vehicle that I requested. Since I live 3 hours away, I wanted to be sure that everything was correct before driving to the dealership. Nick represented the vehicle accurately. He is a true professional who really cares about his customers. I ended up driving up to inspect the vehicle and everything was as promised. I bought the truck and am very pleased. I would not hesitant to recommend Nick and Fairfield Ford. They are fantastic. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 ford escape

By Ford escape on 12/1/2017 at 10:34 PM.

Great experience working with nick, he was very Knowledgeable about the vehicle. The price and the vehicle was exactly what I was looking for would definitely recommend Fairfield!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

2015 f150 twin turbo

By SCOTT HUMMEL on 11/29/2017 at 4:29 PM.

great timing. nick worked with our schedule and found our specific needs for a truck. nick learned quickly why we needed certain features and even came to our home to hook up a trailer for a test drive. very knowledgeable on newer features and was easy to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Andrew Haflett on 11/22/2017 at 6:53 PM.

Nick was a very knowledgeable sales person. Did not have the vehicle we were looking for on our first visit, but ended up getting exactly what we wanted. He was very personable and easy to work with. Very happy with our purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2011 Ford F-350

By Bluemule on 11/9/2017 at 11:31 PM.

A very pleasant visit, not sure I was going to buy a truck was just looking to see what was available and to get some prices.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, Friendly, and a Great Deal

By Mike M. on 11/8/2017 at 12:56 PM.

Prior to arriving, I already knew the car that I wanted to buy. The sales rep was quick to assist me and go over the details for the car. He was friendly, not pushy, and he did not try to sell me something that I did not want. It did not take long to go over terms, as he was able to come within my range. I visited the dealership on Monday, and I drove out with a new car on Tuesday (only because I was driving a non-trade-in car on Monday). I've been telling all of my friends and co-workers, and I will absolutely recommend the sales rep and dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal on Used vehicle purchase

By Explorerscott15 on 11/6/2017 at 1:23 PM. Helped by Terry in finance and Rick Quigley..

Was looking to upgrade our SUV. Found one on their lot that had what I was looking for. Staff was very helpful with all my requests on trying to come up with a deal that worked for us. They were not pushy. They understood what I was trying to do and was very patient with my decision process. Not only did they meet my expectations they exceeded them. Salesman Nick was awesome and the entire staff was top notch. Very happy with our experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience,very satisfied.

By Jerry00 on 11/4/2017 at 1:52 PM.

Salesman made a great effort to put us into the vehicle we were looking for. The Ford F-150 met our requirements at a price we were looking to pay.

I would recommend this dealer.