Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
1  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience at Ciocca!

By jt4418 on 2/17/2018 at 8:40 PM. Helped by Frank Giannetti.

Frank was a wonderful salesman who was informative, but not pushy. He took the time to show us several trucks and allowed my wife and I to take our time while making decisions, without pressuring us.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible sales experience buying used 2015 GMC 1500 Denali.

By Horrible experience on 1/30/2018 at 5:02 PM. Helped by Mr pompous finance guy..

Very pompous attitude from finance guy. First flat out says can't get finance rate under 4% and we have impeccable credit. Laughing inside sent him go do some work and provide me with the lowest rate you can find. Wow comes back with 2.99% not bad. Since would not budge on price of vehicle asked for rubber floor mats or splash guards to seal the deal. Why the finance guy has turned into the salesman who knows. He goes into sob story that dealership made a bad purchase on vehicle and had a bad staff so had to rehire better people. Who cares not my problem and why would you tell me this. Before ready to sign paperwork I asked Mr. pompous finance guy you would lose this deal over $60 floor mats? His response was absolutely! Flabbergasted as I looked at his smirk I stood up and said goodbye. Next day get several text and phone messages from dealer saying good news will offer floor mats or splash guards. Wow really. Following day get another message saying they will take $1000 off price. Wow really. They wasted my time when there why come back. Too much game playing and were unfriendly. Do not waste your time with Cioacca Chevy.

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

2013 Tahoe Transmission

By BobMc22 on 1/9/2018 at 12:43 AM. Helped by Cant recall Sales Mans name.

I bought my 2013 Chevy Tahoe with 76,000 miles from Ciocca as a used vehicle that went through their used car inspection process. Less than 2 years later and 28,000 miles later the Transmission needed to be replaced. I used GM Financing on the vehicle through them and still have 3 years left to pay for vehicle. Because they vehicle was 4000 miles outside of warranty. They would not stand behind the vehicle. I went to GM they also would not do anything. A week after I complained I receive a card and a phone call from their sales manager telling me its time to buy a new vehicle because they have great deals. UNBELIEVABLE. I would never deal with them again. They only care about selling vehicles. Also, we have a 2010 Chevy Traverse (not from Ciocca) that has 88,000 miles and now needs a Timing Chain replaced...$3500 for that. Google it... Chevy Tahoe Transmission and Chevy Traverse Timing Chain.....YOU WILL SEE ALL OF THE KNOWN ISSUES Stay away from GM and Chevy.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By pamela england on 8/8/2017 at 11:23 PM. Helped by Frank Giannetti.

Frank Giannetti was great. He asked us questions, listened to our answers and then provided us detailed information. We were very unsure of the exact make of the car, but had an idea on the style. He helped us tremendously in providing us options to test drive. He even went to another one of their dealerships to bring us a car to test drive. He saved us from going to place to place and kept the deal for his dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By jamesshouse on 8/8/2017 at 8:20 AM. Helped by Ted.

Great dealership we knew what we wanted they made sure we left with it. Ted was great to work with so was the finance people. Great dealership they make you feel comfortable no pressure I recommend this dealership to anyone. Thank you Ciocca Chevrolet

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Agreed and gave me what I was looking for!

By Julez1054 on 7/31/2017 at 5:02 PM. Helped by Justin Rowley.

Had a great experience with Ciocca. Everyone including Justin was easy to deal wirb and very knowledgeable. Left with the deal I asked for and was pain free! Great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ted Riebmann

By Stephen8690 on 7/29/2017 at 1:18 PM. Helped by Ted Riebmann.

Our salesman, Ted Riebmann was honest, helpful and personable. He made our car-buying experience comfortable and expeditious. I would recommend Mr. Riebmann to any friend or relative I know who is looking to purchase a new vehicle. My wife and I love our new car and we owe our great experience to Ted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice Experience

By Rich on 7/28/2017 at 5:30 PM. Helped by Ted Riebman.

It was a pleasure working with Ted. He found the right car for me and the price was right also. Has always been a pleasure to deal with Ted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE. NEVER FELT PRESSURED

By JPSTOWMAN on 7/28/2017 at 2:42 PM. Helped by ERIC & RAY.

PAINLESS EXPERIENCE. WALKED THE LOT, PICKED OUT THE ONE I WANTED AND PURCHASED THE VEHICLE THE NEXT EVENING. IMPRESSES WITH ALL THE OPTION IT COMES WITH UNLIKE OTHER MANUFACTURES... REMOTE START, NAVIGATION, LARGE DISPLAY SCREEN & BED LIGHTING

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience

By carbuyer123 on 7/26/2017 at 6:24 PM. Helped by Joseph Ali.

I had a very pleasant experience and got a great price for the vehicle that I chose t lease. I will definitely be a repeat customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I got a nice Z71 for a great price.

By Driven on 7/23/2017 at 8:33 PM. Helped by Justin Rowley, Ray Reichardt, Jon Hall.

I looked at a lot of other dealerships and I thought I found the truck I wanted, then I went to Cioccs and talked to Justin Rowley. He said he liked a challenge. I got more truck for a lot less money than any of the other dealers. Everyone was very friendly and they did not try to push me to buy a truck that I wasn't looking for like some of the other dealers did. I'll be back when it is time for the next truck.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Nice truck

By Andrea on 7/22/2017 at 12:16 AM. Helped by Eric.

We definitely got a nice truck it just took a little bit to work out the price. Everyone was polite and eventually helpful. I would recommend the dealership over others I've been to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By Used car purchase on 7/17/2017 at 5:56 PM. Helped by Jacob Levine.

The salesperson was helpful and not pushy. He answered my questions and guided me through the whole process. The vehicle was competitively priced. The finance manager clearly explained the options available with the corresponding costs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Salesman, very knowledgeable with the vehicle.

By bets on 7/13/2017 at 3:30 PM. Helped by Alex.

Very happy with the service and dealership.. I would totally recommend this dealer, but we live to far. Wish it was closer to us. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasure to deal with!

By Larry Mirth on 7/14/2017 at 1:05 PM. Helped by Justin Rowley.

The sales rep and manager went out of their way to find the car with the right options and they did it fast. Additionally, they understood the value of my time and worked with me through email before coming into the dealership.

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Great purchase

By Silverado on 7/12/2017 at 1:11 AM. Helped by Joe Ali.

It was a nice experience purchasing my 2017 Silverado LTZ from Ciocca Chevy in Quakertown. The sales staff was great and their no haggle pricing was awesome.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

2015 F-150

By MARC HENDRICKSON on 7/4/2017 at 12:21 AM. Helped by Jake Levine.

Jake Levine was excellent salesmen. Traveled from Long Island New York to pick up truck. Jake picked me put at greyhound bus terminal in Allentown, PA. Not all salesmen would do that.Excellent buying experience. Only real issue I had was the inside of car could have been cleaned better. Had a dog smell and dog hair under seat. Very satisfied with truck and I can be a real pain to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and helpful staff

By Happycustomer on 7/2/2017 at 3:58 PM. Helped by Frank Giannetti.

All employees were very helpful and worked with me to get the car and the payment that I was looking for. I have purchased a few cars from this dealership and would highly recommend then.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
3   Quality of Work

Great sales team

By Jack Grady on 6/21/2017 at 5:41 PM. Helped by Ted Riebman.

Ted Riebman is the greatest sales person I have ever known. His attention to details and knowledge of the products over exceeds my expectations. I will plan on purchasing all my vehicles from Ted moving forward. Jack

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this dealership Love our salesman, Eric Kratchwell.

By doris52 on 6/20/2017 at 9:56 PM. Helped by Eric Kratchwell.

I would definitely go to this dealership they are very easy to work with and helpful when buying or leasing a car. The salesman is so helpful and will go out of his way to make you feel comfortable. We could go to may Chevy dealerships in our area but we drive the extra miles to go to Ciocca Chevrolet in Quakertown,Pa for the best service and for the salesman, Eric Kratchwell.

I would recommend this dealer.