Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Truck buy

By Ryantruck2016 on 8/7/2019 at 7:15 PM. Helped by Larry Birch.

Larry at Federico Chrysler Wood river, IL, excellent service, good inventory knowledge, patient, I would definitely recommend him to anyone, this dealer is close to home to, I feel that’s a plus as well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Bab on 7/17/2019 at 11:36 PM. Helped by Larry Burch nice , polite and helpful..

Great service. Clean and friendly place. Nice and knowledgeable people and make you feel that they appreciated. Also got very nice inventory of jeeps , trucks and cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By MacDaddy on 7/18/2019 at 9:08 PM. Helped by Courtney.

As always, my experience at Federicko was excellent and the customer service was top notch. They take great care of my families vehicle which have all been purchased from Federicko. I would recommend them to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Cstamps on 6/19/2019 at 10:47 PM. Helped by Larry burch.

The staff and sales people were nice to work with and very knowledgeable. They have a great selection of Jeep’s. I also think the paperwork was very easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Ncitro on 6/26/2019 at 7:59 PM. Helped by Sheryl McCormick.

Iv been searching for a used cruze for sometime now. Randomly stopped by this dealership and found what I was looking for. Price was well within reason and Sheryl made the process very painless! Would recommend going to her for all your new/used car needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Referral

By JamesTroy on 6/19/2019 at 10:57 PM. Helped by Larry Burch.

My husband and I purchased a new Jeep from Larry earlier this year. We were very happy with the experience. So when my father started looking this was our first stop. Larry is easy to deal with no high pressure very honest!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

F-150

By ML on 6/17/2019 at 1:28 PM. Helped by Larry Burch ( Sales) & Farrah (Finance).

I bought a used F-150 from them that I found on-line. Was promptly handled from the start and whole process handled well. Would use them again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

E Z.......shopping and no pressure....

By fffl on 6/8/2019 at 3:39 PM. Helped by can't remember names dont have pprwrk available.

came in to look at used car .....was allowed to shop...test drive vehicles with no adverse pressure from salesmen....financing was quick and easy.......

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep owner now!

By Christianbjr100 on 5/20/2019 at 3:15 PM. Helped by Tony Hume.

Took very good care of me and my family with getting us in our 2018 Jeep Wrangler, I would recommend anyone to go there! Awesome and will buy there in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I’ve ever had

By SatisfiedCustomer on 5/15/2019 at 1:54 PM. Helped by Kerry Thompson, Sheryl McCormick, Farrah Walleck, Bob Federico.

Top class experience. Kerry, Sheryl, and Farrah took care of everything. The owner, Bob, came over twice during the process to thank me for my business. Can’t say enough good things about their team. Class acts all around.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service

By the3fishers on 5/11/2019 at 7:38 PM. Helped by Billy Griffith, Farrah Walleck.

Billy Griffith and staff were so helpful from the beginning. When I told him what I wanted, he was attentive and did everything to get the deal done. He was extremely patient even down to the negotiating. We couldn’t thank him and Farrah Walleck for getting into our vehicle in less than 24 hours. Amazing service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good folks!

By Norm on 5/3/2019 at 6:25 PM. Helped by Not sure..

Warranty recall done quickly! In and in 45 minutes. Was told an hour and a half. So I was pleasantly surprised when it was ready so quickly. Fast, friendly service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car lot!!!

By Ckimple on 5/3/2019 at 4:53 PM. Helped by Tony and Farah was very nice!!!!.

Tony was awesome!!! I’ll definitely be recommend him to my family & friends!! Very nice and patient wit me when making my decision on a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice, easy and honest process.

By DougieRives on 4/30/2019 at 8:55 PM. Helped by Billy.

My first car buying process was very nice. I had a lot of questions that were answered honestly and the process didn’t take long. I received a lot of help and will be back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Cargirl on 5/2/2019 at 3:50 PM. Helped by Courtney.

Courtney in service is always so helpful and accommodating. I trust them to work on my jeep and never feel taken advantage of when I leave.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Chisf on 5/2/2019 at 3:44 PM. Helped by All service.

These service girls are great always very attentive know their stuff do a great job I highly recommend another service department to anyone from the service department I have never had any issues.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great purchase

By Susanm on 4/29/2019 at 4:20 PM. Helped by Craig.

I love my new car. My salesman Craig was very easy to deal with. He was not pushy and he made sure my needs were met. I will be back next time I need car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, fast experience!

By Shankins on 4/29/2019 at 4:16 PM. Helped by Larry Burch.

The entire team was great! Larry was quick, friendly, knowledgeable and made me feel very comfortable. I’m so in love with my new Jeep!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car purchase

By CheeseClothFrogfert on 4/28/2019 at 10:40 PM. Helped by Tony kerry.

I only buy from Tony at Federico. I have bought 4 cars and dont looks anywhere else. thanks again Federico and Tony for making in painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!

By Skoenig82 on 4/26/2019 at 9:40 PM. Helped by Craig.

Craig S is extremely proficient and professional. No hassle and very knowledgeable. Exceeded my expectations with this purchase . Beat the big stl dealers by a landslide, so so easy to work with!!

I would recommend this dealer.