Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hunter was awesome! Very cool guy! I love the new Ecoboost!

By Jaiden Snipes on 9/21/2019 at 6:17 PM.

I give it a 5 star all day long. Hunter was a very cool guy and he helped get us in and out as quick as possible. Everyone was just nice. I love my new Ecoboost Mustang!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Dream Buying Experience

By Hannah on 9/21/2019 at 4:38 PM.

Low pressure, high quality buying experience. Shea is highly knowledgeable and not pushy at all. Truly interested in making sure the customer is buying their perfect car. Such a refreshing experience at a car dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this dealership and it’s employees

By Linda on 9/21/2019 at 2:44 PM.

Super help from salesman Walon Dixon. Very helpful and no pressure. He’s the best. Also had a great experience with the finance director Michael Gurley. Also very helpful and explained every thing well. Would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Pepsiman on 9/20/2019 at 6:15 PM. Helped by Maybe a Neal. Couldn’t remember the name of the person who called..

For all the work that was completed it was finished in a timely manner. Oil change and air filter. Tire rotation and car wash. Thanks so much again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Debbie on 9/18/2019 at 4:08 PM. Helped by Mike Lacy.

The guys at Felix Sebates were great. They answer all of your questions and there is no pressure here. They were with us until 8:00pm on a Sunday night and still were in no hurry. I would definitely come here again.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Ford Truck

By JEB on 9/17/2019 at 6:05 PM.

Salesperson Kamrie Bazal , made you feel welcome and was very knowledgeable of the truck that I purchased. Days later after my purchase I sent Kamrie a text and she quickly responded. That is what I call great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By apigg on 9/17/2019 at 1:25 AM. Helped by Mark Snuggs.

The salesman, manager, and finance manager took great care of us. They genuinely wanted us to feel appreciated as a customer. They recognized the fact we could have been looking at a host of other manufactures, but chose Lincoln for the quality of the car and the personal service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best vehicle purchase experience EVER

By DansF150SPORT on 9/17/2019 at 12:32 AM.

Alley Neyman my saleswoman was prompt to greet me as I arrived on my first visit. They didn’t cloak and dagger me as the 2 previous Ford dealerships that I had already visited and made that clear to them when I arrived. They presented my trade offer, the price of the truck I thought I wanted (was a very base model F 150 but was what I thought I wanted) the first time and I decided to not take the offer. Fast forward a week later and I had gone back to the first dealership that is very close to my home to see if they would work a better offer on the “bells and whistles truck”... they didn’t, I contacted Alley on her day off, she responded promptly, put me in touch with her manager, they presented my offer on the much nicer truck I really wanted and after sleeping on it I called and agreed to the deal. From Alley my salesperson, to Tyler and Jayson at the sales desk and Jose in finance, it was the most efficient and painless experience I’ve ever encountered in purchasing a vehicle. Did I mention I worked in the car business for 12 years... IT WAS ABSOLUTELY THE MOST EFFICIENT AND PROMPT SALES EFFORT IVE EVER BEEN A PART OF. My total time at the dealership and over the phone and text was maybe 1.5 hours. It was absolutely worth my time and money to drive past 3 other closer dealers to deal with folks who “want to EARN your business”; not like the others where it get like they were doing me a favor by selling me a truck. If your looking for a no hassle sales experience contact Alley Neyman and the Felix Sabates Ford sales team... will be where we purchase my wife’s vehicle upgrade in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible dealership, with an amazing staff.

By Zak Barton on 9/16/2019 at 6:07 PM.

Hunter was an awesome salesman. I had an appointment scheduled, and when I arrived Hunter was at the door waiting on me prepared and ready to help me. He Was very professional and extremely fun to work with. Answered all of my questions right away, and perfectly. The whole process at Felix was very seamless, and stress free. The center was very clean, and has a great selection of cars. My next car will absolutely come from Hunter and Felix Sabates.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New Car Purchase

By Car on 9/16/2019 at 3:01 PM.

Salesman and management rate a "5". Pricing was confusing. While website said 0% financing on ALL 2019 Escapes, that was only available if I paid $3000.00 MORE for the vehicle than the website's advertised price. Also the initial Ford finance offer was not consistent with my credit score. Also the $ offered on my trade in was extremely low vs. Kelly Blue Book quoted on the internet and Sabates website.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply love going to the dealership

By Doug on 9/16/2019 at 11:47 AM.

Since I've become the Lincoln owner after 20 years having Jaguars, I've not only found the dealership incredibly client friendly, resourceful, more than knowledgeable of their product line, and dealership that makes me feel incredibly comfortable and not pressured in any way. The service staff goes out of their way to make you feel at home comfortable and clearly explains each and every item involving my car. On top of that the cost to operate this car has been half of what it was for a jaguar so I think the dealership is more than fair in the cost of service to the patron.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By John on 9/15/2019 at 9:03 PM.

Great buying experience from price, trade in value, and finance. Went to another Ford dealership the week before and was treated terrible. Will highly recommend to friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very smooth

By Nealc1013 on 9/14/2019 at 4:59 PM.

Clint is a great salesman, we knew what we wanted he how to make it happen quickly. Come here for your next ride for sure!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good deal and great service.

By Octavio Nivoloni on 9/14/2019 at 1:28 PM. Helped by Jorgen Malmgren.

First time I arrived to Ford Felix Sabates I was welcomed by Michael Johnson, he shown me all options available for my financial situation, since I just moved to USA. I have leased a 2019 Ford Ranger XLT and they could get the monthly payment on my desire amount. Great reception and well trained team to support in all your needs. Thank you Michael and your team members.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Blew my expectations away!!

By Buddy Bass on 9/13/2019 at 9:27 PM. Helped by Cristian Pazmino and in Finance Jorgen.

Hello, I purchased my 2nd car with Ford and from the same location. I was seriously thinking of going somewhere else to shop but decided to give this location a second chance. My first experience with Ford, my salesman did not go over the operations of my car with me. I was left on my own to figure things out. He made his sale and he was done with me! I didn’t even know how to put gas into the car!!! My husband was in a car accident and on my way to the hospital, I had to call and ask how far could I drive before I would run out of gas and asked how do I fill up the tank. With my recent purchase, I was so impressed!! From the moment I pulled into the lot, my expectations were blown away!! It appears the house was cleaned with new staff and “wonderful customer service.” And it all started at the moment I pulled into the parking lot. I was so glad I gave Ford a 2nd chance! Thank you Cristian Pazmino for fantastic customer service and selling me the best car I’ve ever owned!!! Kudos to finance employee Jorgen, what an asset Ford has by you have working for them!! Many thanks, Jan A Bass

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 F-150 purchase

By EATON Family on 9/13/2019 at 3:47 PM.

Clint Drews was great to work with. He is both very personable and very professional. He worked very aggressively to come up with a deal that worked for us

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Russell on 9/13/2019 at 11:10 AM. Helped by Big Swede.

Jacob was our Salesman, Tyler was Sales Manager. Was not pressured at all. Sales people left you alone to look, And was there to ask questions if you had any. The whole process was easy to do. Very nice people, Very nice Dealership. Some people might say that they had a bad experience at Felix Sabates, But our experience was great. From start to finish. Thank You Jacob and Tyler.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Still working on luxury experience

By NaviRaptor on 9/11/2019 at 2:11 AM. Helped by Mark Fiken.

Lincoln still has work to do to be luxury, truck needed to be deep cleaned after delivered dirty, service is typical with small staff - not BMW or Merc level, sales guys were nice and not pushy, typical upgrades galore pushed at closing - good communication after, finding that concierge service is not quick (2-weeks to book date) and the concierge is just another employee that forgets to call back and is basically an interface to talk to service if needed. I trust they are working towards Improvment and I am optimistic. They have tried to be accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The services was awesome

By José Castro on 9/12/2019 at 12:35 PM.

Clint and Blake help us since the first minute and he was very professional and make so easy the whole process. I strongly recommend this place, thanks a lot guys !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, and the best service.

By Tyler Neiman on 9/11/2019 at 10:25 PM.

I spent months contemplating selling/trading in for something new, but was unable to find the car I really wanted. I contacted hunter about a car that was on the site and within minutes he had replied and sent me all the information I could of possibly needed to make it happen. Every time I called or texted he replied with the answers making the process all that much easier for me. I was highly pleased with this experience, and the dealership as a whole.

I would recommend this dealer.