Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and great service!

By lwebb6672 on 7/18/2018 at 8:15 PM.

Fenton Honda was so helpful in finding the automobile I was looking for. Great price and service, Taylor you rocked the service! Thank you for a great used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great caring dealership

By DonTina on 7/18/2018 at 8:06 PM. Helped by Nick and Jackie.

The team that worked with us Taylor Tom Jackie and Matt really got in there and gave us a great deal. The first dealership that was there to make us happy and not just to make a sale. They listened to our needs and really came through. I recommend any one to just let them try and have patience Rom and Taylor and Jackie will come to your needs and make you feel like a person and not a sale.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

My 3 year-long FENTON Nightmare continues ...

By Passp0r+ on 6/27/2018 at 1:57 AM. Helped by carey broudy.

Fenton's 2 "free" oil changes came at a significant cost: Afterwards, they bolted my engine shield incorrectly and it was ruined beyond repair (IE dragging along the Interstate).. Fenton refused to replace ($260)...Further my Sales contract clearly states coverage til 100k miles.. However I received an edited version in the mail 14 MONTHS later and it specified 10,000 miles FEWER.. So I called the Warranty division and revealed my signed contract and purchase price was for 100k not 90k... I was told that 100k has never been/ is not offered for the Honda I bought: WOW= Fenton's Finance department charged me a $300 Doc. Fee to write a flawed contract.. Finally I appealed this breach to Carey Broudy only to be totally ignored. Run away, far far way from these posers bringing disgrace to the Honda nameplate.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By Richard1949 on 6/20/2018 at 3:31 PM.

My experience was totally great even though I consider myself a difficult person who was just ‘shopping’ not buying...they made me a decent offer I couldn’t refuse.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

bad experience!!

By candib53 on 6/11/2018 at 1:59 PM.

I walked in after choosing the car inline to test drive,,they brought out a more expensive one and said " This is it"..I knew it wasnt but drove it...when I finaly got to make a deal, I wanted to pay cash..they hiked up the price and checked my credit..even tho I wanted to pay cash, then added alot of other charges to it..after a very long time,I left feeling bad about the deal..tried to cancel it but they wouldnt letme...after 3 payments.I paid it off..now cant get my refund for the extended warranty they insisted I buy..they say it was mailed to me certified letter over 2 weeks ago..but it didnt come and I cant find out who knows what happened to it

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful location to Purchase a New 2018 Honda Accord EX.

By moblyw on 5/15/2018 at 5:53 PM.

Every employee of this Honda Dealership in Ardmore treated me with total respect, and were very friendly. There was no high pressure put forth to me by the Sales staff, Manager, or Finance office. I am 68 and have purchase several new vehicles over the years. This was without a doubt the best yet, compared with other Dealerships. Ask for Cody, if you want a super deal, and a smooth transaction. They have a lot of inventory, and models to choose from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, forest, friendly, fair

By Metronlane on 5/11/2018 at 3:41 PM. Helped by Thomas TJ Johnson.

The experience was great, Lawrence Lasenbury, TJ Johnson, and Montana Bills made my vehicle purchase as simple, quick and pleasant as possible. Best car buying experience I've ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car serviced

By Gtram on 5/11/2018 at 3:08 AM. Helped by Forgot his name.

Second time dealing with Fenton Honda. This was my first service, gave me a good discount very pleased, it was worth driving an hour and 30 minutes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and easy

By Lealiekevin2018 on 4/18/2018 at 4:20 AM.

My credit wasnt that good but i needed a good car they workes with me and found the perfect it and Taylor was awesome veey helpful and easy to talk to

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer!!!

By nsthayer on 4/14/2018 at 2:39 AM.

Very pleased with my experience at Fenton Honda! They didn't have the specific CRV I was looking for. But they found one at another dealership, had it brought in and it was exactly what I wanted!! Very happy that Charlie Brown was my salesman because he was very helpful and super nice. Cade the GM and Garrett in finance were great to work with as well. Would definitely recommend working with Charlie, Cade And Garrett!!!!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By JmichelleE on 4/13/2018 at 9:04 PM.

Charlie was very helpful during my car buying experience. He got me in what I wanted & did it quickly. I went to the dealership the weekend before I bought my car & the salesman didn't help. I went went back and talked to Charlie and bought my car that day. He was very professional and nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Taylor was great

By Cpkittl on 4/13/2018 at 11:39 AM.

My overall experience with this dealership was great. Taylor was good at explaining all the functions of the car and when she didn't know an answer, she found out the answer for us. Garrett was a great help as well. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and awesome

By Nenerson52 on 4/10/2018 at 4:56 PM.

We were looking for a dependable car and new of Honda's reputation. At one point I thought the deal was going to fall through due to finances but the people of Honda made it work for us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nobody better!

By Allisonj on 4/6/2018 at 4:26 AM.

I have never had a better experience then this. I am very thankful that I met these guys. They did an amazing job. They made sure I was well informed of my vehicle. They also made sure that it fit all of my needs as well as my budget. Garret did a great job explaining my VSC. He made sure I understood the difference between that and most extended warranties. He also made sure that I was able to get GAP without taking me out of my budget. I will be part of the Fenton family for a while. I will send friends and family there every chance I get. Thank you Lawrence, Mark, and Charlie for doing such a great job!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By ms2018 on 3/28/2018 at 10:32 PM.

I highly recommend going to Fenton Honda if you're looking to buy a new car. We had been dreading going to a dealership as the process is usually unpleasant, awkward, and painfully drawn out. However our experience at Fenton Honda with Taylor Clagg was by far our easiest car purchase to date. Taylor was very knowledgeable, friendly, and pleasant to work with, and the whole deal was settled quickly. I feel that she treated us very fairly and we will definitely ask for her next time we are in the market for a car!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Disgustingly Horrifying

By Queens Buyer on 3/14/2018 at 9:00 PM.

This is the most bizarre and disturbing experience with Fenton Honda Of Ardmore. I wanted to buy a 2016 HONDA HRV. I called up and everyone was helpful and wanted to get me into this new car. They took my $1000 downpayment to hold the car, gave me the financing information and my monthly payment after they ran my credit. They advised me the car will not be sold because I made the downpayment, I live in Queens New York. I bought tickets to get to the dealership for the weekend for me and my girlfriend, I called and advised the people I was dealing with of the flight information. TWO DAYS before the flight I got a call from one of the managers CHARLIE, " Is this Sha? " I said "Yes". He said, "DO NOT COME TO THE DEALERSHIP, THE CAR WAS SOLD, I CANNOT HELP YOU!" and hung up the phone. Its been almost now two weeks and I still have not gotten my money back, I call to speak with all the people I have been dealing with and no one takes my call, my calls is either put on HOLD and DROPPED. OR I am transferred to CHARLIE who is RUDE and only says to me I CANNOT HELP YOU!!! THIS IS THE WORST PLACE ON EARTH, AND HONDA is letting these people sell their cars, unbelievable.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!!!

By Honda4me23 on 3/6/2018 at 6:39 AM. Helped by Tj.

I have never had a better experience buying a vehicle. Lawrence and Tj answered every single question I had. Lawrence actually even called me back when he found a better way to go with a different bank! I have never had somebody try so hard but especially after we bought. He called me back to save me more money and lower my payment on my wife's Pilot

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a vehicle

By Bria on 10/7/2017 at 11:29 PM.

Great service! Love the people! Had a great experience! Love my car, love everything,! I had good experience with the car salesman and didn’t feel bugged

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome first buyer experience!#

By Rkthsmith on 10/2/2017 at 2:08 PM.

I showed up to look at the Honda Civics thst i saw on the internet page when i saw this car (which is a civic) i fell in love!! I had no credit established yet so my mom had to co-sign for me but we were in and out in a couple of hours. Everyone there were so hopeful in answering questions and explaining what everything means since i am a first time buyer. Thanks so much Taylor and Fenton Honda

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Taylor was awesome!

By Hopenate on 9/22/2017 at 2:05 PM.

Taylor helped me the whole way through. There were some bumpy spots over all she was awesome and so was all of Fenton Honda employes.

I would recommend this dealer.