Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No gimmicks straight to the point that's what I like

By Fairfax,blytle on 6/23/2018 at 1:31 AM.

Made me feel right at home straight to the point no haggling very professional really clean facility not an all day deal like some other dealerships I would highly recommend them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best vehicle purchase experience we've ever had.

By Dilly Dilly on 6/21/2018 at 2:17 AM. Helped by Brandon Williams.

Kaveh was the perfect match for us. Both knowledgable and personable, Kaveh and the dealership provided us a perfect no pressure buying experience for our Yukon Denali.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Car Buying Experience!!!!

By Angie B. on 6/21/2018 at 2:05 AM. Helped by Shane who helped with my document signing was also great..

Kaveh was GREAT!!! I told him at the start what I wanted and needed. He delivered!! Thanks for a great car buying experience. I will recommend Ferguson's to all my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with Salesman, Dealership & Buick Encore!

By coppedgesw on 6/20/2018 at 5:16 PM.

Kaveh Adib, our salesman, was very helpful, and professional. He helped us narrow our search among many Makes and Models until we found our "Goldilocks" car. Several were too large, too small, but the Encore that we settled on was "just right"!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Kia Soul Purchase

By QuintonAshley on 6/20/2018 at 1:30 PM. Helped by Christian Neal.

Hank was very pleasant to work with. He greeted us at the door and was very informative. He even walked me through the functions of my Kia Soul before I took it home!! We will definitely be recommending him to friends. Christian was great! He was very personable and great to talk with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Denali Purchase with Ferguson

By Nphunter on 6/17/2018 at 3:39 PM.

I spent quite a bit of time searching across several states looking for a GMC Denali. While most deals I ended up turning down merely due to the salesperson alone, my experience with Kaveh at Ferguson was fantastic. He spent a great amount of time making sure I understood every detail with the trade including a very detailed review of the trucks options once I arrived on site. The finance manager Cody also provided a great experience as well reviewing the trade in documents with me. This is the best experience I have had purchasing a vehicle. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Extremely pleasant.

By Keith on 6/17/2018 at 2:45 AM.

Sales agent (Lauden Bisel) met me at the used car sales office the minute I drove up as I had already scheduled the appointment. He already had the vehicle I was interested in serviced and pulled up for my inspection. He seemed quite knowledgeable of the vehicles features and it's history. He reviewed with me the Car Fax on this vehicle. He was very patient and sympathetic of the reasons I wanted this particular type of vehicle. I appreciated that he did not try to push me into any particular financing plan that I did not need. He did not try to talk me out of going to see another similar vehicle at another dealer even though I risked losing this one. Later in the evening I called Lauden to say I wanted to purchase the vehicle he was offering. He placed a hold on the vehicle and we arranged a time for me to come in the next day to finalize the purchase. When I got there he had all the paperwork ready and we completed the sale in short order. He sent the car through final make ready and wash and I was ready to drive off with a smile on my face. I certainly give Ferguson Superstore and Lauden Bisel my highest rating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By tori123 on 6/17/2018 at 1:21 AM.

We had a good experience while purchasing our Yukon XL. We love our new car! Everyone at the dealership was very nice. We would recommend to anyone looking at purchasing a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and through buying experience!

By GrahamCracker on 6/16/2018 at 7:51 PM.

Visited Ferguson Subaru to purchase a car for my son. Kaveh did an exceptional job of showing us different models and packages. We ended up purchasing a Subaru Legacy and we are very satisfied with the purchase! We are glad we chose Ferguson Superstore for our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Friendly!

By Mossytreat on 6/16/2018 at 6:32 AM.

Kaveh, has vast knowledge of the Auto industry. His no pressure approach makes car buying a breeze. If you want a great experience ask for Kaveh. Jason & Michelle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outsanding

By kiaguy on 6/16/2018 at 12:18 AM.

can't say enough about how outstanding car buying experience was, not just buying a car, but one-on-one care about our questions and concerns, and the follow through and past sales was great, thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Kia Dealer and personnel

By RAMcM on 6/12/2018 at 10:47 PM.

I needed to replace my Kia Soul + after being rear-ended. Not only did the salesman who sold me my original Kia help me again, he went above and beyond to get additional stock in the store to make sure I knew and had access to all of the options. Hank Loyd is personable, kind, dedicated and funny, to boot! We had excellent experiences with Hank both times we have bought a Kia. He knew which one I would love the best even before I did. Service at Ferguson Kia is also outstanding. I look forward to many more years dealing with Hank and Ferguson Superstore.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Was a very good experience

By GLB on 6/10/2018 at 7:03 AM.

We have purchased from this dealership before and have returned again. We always fine a great selection along with good prices,and a very professional sales staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unbelievable Upfront Pricing, Drove in From Texas

By John_in_Texas on 6/8/2018 at 2:20 AM.

I cannot say enough good things about Salvador and the Ferguson Kia dealership. I had been shopping for a Kia Niro for the better part of a month and was not making much progress with Texas dealers regarding pricing. I was also considering a Subaru and came across Ferguson Superstore while doing a google search. That is when I learned that they also sell Kia. The thing that stood out the most to me was that the pricing was transparent unlike many other dealerships. I was a bit leery on making the 5 hour one way drive but Salvador assured me that the price that I saw was the price that I would pay once I arrived. I explained to him that I would be coming in the next day to purchase the car and placed a deposit down. When I arrived the car was ready to go with a full tank of fuel and had already gone through make ready. I was in and out within a few hours. From the beginning Salvador was friendly and gained my trust. I would highly recommend doing business with Salvador and Ferguson Kia. I would not hesitate to do the 10 hour round-trip drive to purchase another vehicle in the future with them. Thanks Salvador and Ferguson Kia for a 5 star experience! -John from Texas

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By Kristi729 on 6/3/2018 at 3:59 PM. Helped by Shane Ogburn.

I was coming from a Lexus who is known for their superior customer service and was pretty much expecting a step down no matter where I went. I was pleasantly surprised at the level of excellent service that I got from each person that we dealt with at Ferguson. Not only is my new Kia Sportage amazing! But the service is top notch! Love the chill atmosphere and the relatability of the folks here. Not pushy and very informative. Sean was a perfect match for me and my husband. Not your typical car salesman...in the best of ways!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased

By Jeanett on 5/28/2018 at 1:49 PM.

Answered all question that was asked. Wish the car had a key to start the car. Forget to shut the car off . lol love my car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kaveri Adib was a great help!!

By Mia on 5/26/2018 at 1:51 AM. Helped by Cody Rogers.

Our sales person, Kaveh Adib was tremendously helpful in finding my mother a new Buick! Great suggestions, friendly, efficient service. I’d recommend him to anyone looking for a new car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience

By Rob on 5/25/2018 at 5:23 PM.

Fergason Subaru made it easy and simple to buy a car from them. They stood by their word and their price. It was the best car purchase I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Effortless

By 54321 on 5/11/2018 at 10:01 PM.

Sean Clemons is 5 star salesperson and very knowledgeable he got us in and out in record time. Salvador helped us also 1st class person Than you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Good Experience!

By Spencer on 5/23/2018 at 8:33 PM.

The salesman who took care of us did a great job. My wife and I felt as though he genuinely cared about making sure we were well taken care of throughout the process. He was very knowledgeable about the vehicle we purchased and was able to answer any questions we had. I tend to have an excessive amount of questions, so his patience and kind attitude when answering these questions were greatly appreciated. I appreciated him taking the time to walk my wife through all the features of her new car and getting the infotainment system set up the way she wanted it. The quality of work in the car detail could have been much better. When brought to the attention of the salesman, he worked with us to get it cleaned up properly.

I would recommend this dealer.