Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

On time

By STUCK2YOU on 4/23/2019 at 1:58 PM.

Jason met me on time. I was given the wrong time estimate on completing the recalls, but Jason made it happen. The recalls were completed on time. He even had my truck washed for the confusion. Great job Jason.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason at service is very helpful

By Poolguy on 4/23/2019 at 11:35 AM.

They care about helping you. Very understanding. . Jason always did in my case . Find me a loaner truck or something compatible to help me get back to work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Remy set us up with a great deal on a beautiful new Renegade

By Dandras6367 on 4/23/2019 at 1:55 AM.

I would highly recommend this dealership. They are very professional, helpful and extremely competitive with their deals. Talk to Remy and he'll take care of you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Pangelis322 on 4/23/2019 at 12:44 AM.

I can always count on reliable great service from all Ferman Dealerships. I will never use anyone else again. Thank you so much for always meeting my expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got everything I wanted and more!

By CAMIRABITO on 4/23/2019 at 12:27 AM.

My sales man Pete and his manager Robert worked hard to get me the Wrangler I wanted while sticking to my tight budget. They were both extremely caring as it is my first car purchase on my own. They offered me the most for the trade in of my sedan and even included a hitch package on the truck for less money a month than other dealers did without it. I contacted 7 jeep dealerships but this one was above and beyond the rest. There was a stain under the clear coat of one of my new doors and some scratches on the wheel well that I didn't see when I bought it, took the jeep back to the dealership the next day and they replaced both the door and the wheel well. Their customer service is above all, and they keep their promises. Don't waste your time going anywhere but ferman new port richey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely phenomenal

By NATEUSMC23 on 4/23/2019 at 12:22 AM.

So we went in knowing what we wanted and the salesman (Joseph) was very to quick to help and explain more about the van than we knew, he was very efficient and quick. We will definitely be sending friends and family to come see him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil leak

By tdewalt on 4/22/2019 at 11:15 PM.

Very fast service. Problem was diagnosed and service was provided. Very fast service. Problem was diagnosed and service was provided. Very fast service. Problem was diagnosed and service was provided.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By CCH317 on 4/22/2019 at 10:34 PM.

Very happy with service and repairs. Great experience, staff has a excellent knowledge of jeeps and it shows. Will definitely be back for any service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Reisespcs40 on 4/22/2019 at 10:33 PM. Helped by The driver I forget her name. Very friendly and efficient.

Nothing to complain about. Service was excellent! Becky and the woman driver were the best. I particularly like dealing with women. Top notch service! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great!

By NancyMendez on 4/22/2019 at 10:26 PM.

Steve is always helpful. He goes above and beyond to make sure we are well taking care of. Steve gave us good advice and best option to resolve our vehicle problems. We really appreciate it. We will be back for our Dodge grand Caravan needs. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New charger

By gjackson395750 on 4/22/2019 at 10:10 PM.

Tina was great and definitely helped me with all of the steps to buying my brand new 2018 Dodge Charger. She was definitely very helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A wonderful and happy experience !❤️

By THE_DOUG822 on 4/22/2019 at 9:54 PM.

Ferman is the best And has always made me happy. I have always been treated very well and the work on my car has been just great. Becky is my service advisor and has always made sure that everything is spot on perfect!!!👍 Thank you so much!😃 Doug Dawson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service!

By scottalessi3 on 4/22/2019 at 6:28 PM.

Jamie my service advisor is fantastic!....he is the reason I keep coming back....top notch!.....The service to my vehicles is always done right and when promised.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

friendly and fast

By bettylauty on 4/22/2019 at 5:14 PM.

Always friendly and courteous donuts were good and coffee great nice clean area to wait in with interesting reading material.Workmanship excellent! People always smiling and nice.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Used Tundra

By lcmcdaniels on 4/22/2019 at 4:44 PM.

Great Team from Adam my salesmen to Mark Sales manager. They were quick and responsive and treated me fair! Thank you Team Ferman, good Job!

I would recommend this dealer.

Overall Rating

3.4  

5   Customer Service
5   Friendliness
2   Overall Experience
1   Price
4   Quality of Work

Went in to buy 2014 truck

By crooklynzoo93 on 4/22/2019 at 4:02 PM.

Overall attitude of dealership was not bad but I went in to purchase a newer Chevy Silverado ended up finding one that I like right after I drove off the lot check engine light turn on and transmission felt weird bring the truck back the next day service says they are not quite sure how to fix it so I just gave the truck the back and take my business elsewhere. I expected better business being a Ferman employee myself but nothing was said about the problems in the truck and they let me leave with it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying car

By Vicki on 4/21/2019 at 8:51 PM.

Raymond helped me find the exact car I was looking for and answered my every question. The experience was totally no pressure and friendly, also Scott in finance was most helpful in making the payments work for me. I would definitely recommend this dealership. And will be bringing my car back for service gladly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Cramey on 4/21/2019 at 4:22 PM.

I hate buying cars. I contacted the dealer about a vehicle, made an appointment. They had the car ready for me to look at and cleaned. Did not feel pressured and everyone was very helpful and very professional. Thank you to Adam, Ray and Mark for helping us with our new purchase for our kiddos. All around from the test drive to finalizing the paperwork was very organized, professional and we left knowing we got a great deal and an amazing car. Definitely will be returning to this dealership in the future.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Attention to detail

By SMUTBALL on 4/21/2019 at 2:16 PM.

I’ve been having all my service done at Ferman of New Port Richey for 15 years and I find them most reliable and honest. I also like their sales staff, great to deal with. Mark McCarthy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice and easy

By Thejcwalk on 4/21/2019 at 1:41 PM.

Simple checkin, completed quickly and without issue. Oil change and tire rotation. Second time at German for service on my Wrangler JLUR. My go to dealer in the area.

I would recommend this dealer.