Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car!

By B. Chan on 10/18/2018 at 7:00 PM.

I had a very positive experience with Ferman Volvo of Tarpon Springs. They responded promptly to email and I was able to work out a great deal on a new car before setting foot in the dealership. Highly recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience!

By gotmick on 10/17/2018 at 2:32 PM. Helped by Michael Kashtan, Jay Van Doren.

If you are looking for a new or used car, this is the dealership to go to! I was treated so fairly. I had shopped many other local dealerships with horrible experiences. When I got to Ferman, I knew I was dealing with very honest and trustworthy people. I can't thank Chris, Alan and Michael enough. They stayed late and made sure that I left happy. And a huge thank you to Jay in the finance department, who went up and beyond getting me a great interest rate. I recommend this dealership to anyone I know that is car shopping because you will leave as happy as I did!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Krissy on 10/2/2018 at 12:59 PM.

Alan Klingaman helped us find the perfect car to fit our family's needs! He was attentive and proactive, but never over bearing. We are 100% happy with our decision. This is our second Volvo in our family from the Ferman Volvo dealership in Tarpon Springs. The service department is phenominal. Matt and Sharon are so easy to work with and really treat you like you are family. This dealership makes it really difficult to look anywhere else for a car!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Impeccable service

By 808Miami5 on 9/24/2018 at 7:34 PM. Helped by Charlie.

As soon as we walked in we felt like VIP. Any questions that I had were answered quickly. The team was just outstanding from beginning to end

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Lisa on 9/17/2018 at 1:45 PM.

Alan Klngaman was a pleasure to work with. He made purchasing my son's car easy and stress free! The service department has also been wonderful to work with. I would recommend Ferman Volvo to anyone looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By Maddie1 on 9/1/2018 at 12:33 AM.

This is the first time I purchased a vehicle on my own. Alan worked with me to get my monthly payments to where I was comfortable. No pressure to buy. Alan is awesome! I highly recommend him and Ferman Volvo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

W O W

By the swedes on 8/25/2018 at 12:16 AM.

W O W Chris Alan and James GREAT people and fantastic service!!! Had a great time in this clean and customer friendly dealership. And we got a great deal on our Volvo!!!!! Thank you guys!!!! Barbro o Claes Andersson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Cecilia1271 on 8/22/2018 at 3:31 PM.

After visiting other Volvo dealers, we went to Ferman Volvo Cars Tarpon Springs and had an great experience. We purchased a beautiful Volvo XC 60. They worked with us until the numbers and terms were suitable to our needs. A special thanks to James Baker, Steve Hanson and Christopher Roy for excellent professionalism and service. We would definitely recommend this dealership to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very positive experience at Ferman Volvo TS

By noelhsm on 8/18/2018 at 8:25 PM. Helped by Charlie Cox.

We recently purchased a used Volvo from Ferman Volvo Tarpon Springs and had a very positive experience. Everyone we dealt with was straightforward and seemingly honest and looking out for our best interest. We highly recommend this dealership. Special thanks to Alan and Chris!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best of the Bunch

By Happy Camper on 8/14/2018 at 3:16 AM. Helped by Chris and Alan were great to deal with, knowledgeable & patient..

Dealt with two other local Volvo dealerships. Ferman Volvo of Tarpon Springs is the best!!! No bait & switch. They mean what they say. My deal was even better than advertised. This is the place to lease your next Volvo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy experience, great car

By Moore on 8/2/2018 at 2:58 AM.

Easy communication with Alan Klingaman. Car was as promised. Total time took less than 2 hours from arrival to drive out the door. I expect good customer experience, find it rarely and wanted to make sure to recognize and reward it when found. Great job Alan and Ferman Volvo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and experience

By Joshua on 7/27/2018 at 7:21 PM.

The sales and service team are excellent! We've had great customer service and convenient maintenance. Repeat customers. Love Volvo and will return to Tarpon again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Momma gets an XC90

By Momma's XC90 on 7/26/2018 at 11:30 PM. Helped by Steve (Finance).

Wonderful service at Ferman Volvo! We had very limited time to buy and Chris Roy and Alan Klingaman were fantastic. From finding the right vehicle to completing the paperwork it was a great experience, and we drove past three other Volvo dealerships on our way up from Bradenton. We would highly recommend the Ferman Team. Thanks again, Bryan, Melissa, Mallory and Jillian P.S. Mal and Jill love their new pink Volvo hats!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience with buying our Volvo!!

By The Kennedy’s on 7/23/2018 at 2:04 PM. Helped by Everyone was super sweet!!.

Our family was just going to take a peek at the Volvo’s on Saturday and were greeted by Chris’s big smile & friendliness! We then saw that they had beautiful demo SUV’s at a great price:) We took one for a test drive with Alan who was super enthusiastic about the vehicle and very knowledgeable- and were sold!! The XC90 SUV is so comfortable and has the smoothest ride ever. There are so many features , we are still trying to figure them out, but Alan says we can keep coming back for more tutorials. Steve helped us with the financing and they gave us an awesome price for our Mazda trade- he also got us where we wanted payment wise and was very positive and personable. Chris gave us some Volvo swag- hats & tumblers and made my sons day! I can’t say enough about this experience- it was quick & painless and everyone at the dealership were super sweet and welcoming. We highly recommend doing business with FermanVolvo Tarpon Springs. 12/10 rating!! Thank you so much, Stacy, Jimi and Aidan Kennedy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast Friendly Service

By eyegirlone on 7/15/2018 at 4:07 AM. Helped by Judy, Todd, Jim.

I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the service team: Matt, Sharon and Judy. The experienced mechanics, Jim, Todd and Drew have helped me get the best performance and longevity from my cars. It is a testament to the organization that you go there time after time, and you are greeted by the same people. They know me, they know my cars, and they make you feel truly like a valued guest. There is another Volvo dealer a little closer, but the Ferman experience is worth the trip!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super Customer Service

By eyegirlone on 7/15/2018 at 3:47 AM. Helped by Judy, the service assistant.

I bought my current S-60 from Steve my and will purchase from him again. Very honest, sincere in trying to meet the customer's needs. Was at the dealership just today, as I am considering a car for a family member. I purchased from Ferman Volvo in 2003, and again 2013. Both times, I had a great experience, and follow-up from the sales team to make sure I was happy. I comparison shopped for both cars, and their prices could not be beaten.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best new car buy!

By Buyerbuyer on 7/12/2018 at 11:01 PM. Helped by Chris.

I highly recommend both the x40 and Ferman Volvo! They were the best dealership we have ever done business with and we can’t say enough nice things about the entire process!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By ddcnet1 on 7/6/2018 at 9:41 PM. Helped by Michael Kashtan.

I went to Ferman Volvo to have the windshield replaced on my 2011 Volvo. I had seen the commercials for the New XC40 on TV and liked it. I had stopped by a couple of times to take a closer look at it. I was offered a test drive, but at the time I wasn't really looking to purchase a new one. Since I had to wait for the sealer on the windshield to dry, I decided to take a test drive. I knew that I would like the car and I did so I asked them about what kind of deal we could work out. Long story short, they offered me more for my trade than I expected and lowered my payment. My old Volvo had over 100 thousand miles and was do for maintenance. It served me quite well, but it was time for a new one. I might add that neither the dealership or the salesman tried to sell me any more than I wanted. I was also impressed with how knowledgeable the salesman was.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the Drive!

By LeslieVolvo on 6/25/2018 at 4:54 PM.

I had been in the market for a new vehicle for a few months. I spent many painstaking days at dealerships test driving vehicles leaving frustrated and physically drained. After narrowing my search down to the Volvo XC90, I still couldn't find "the one" until coming across a listing online at the Tarpon Springs dealership, which was an hour away and past a closer Volvo dealership. I reached out to Chris who not only set me up with an appointment for the coming weekend but had put the vehicle on hold for me until I was able to make it in (even with another potential buyer showing interest in the vehicle). They actually had to hide it from their customer until I came in :) From the moment we stepped into the dealership, it was like no other typical car dealership experience. The gentlemen welcomed me and my fiance with warmth and comfort and had the vehicle waiting for us when we arrived. Alan was patient, flexible, and understanding through the entire process and was very reassuring when I expressed concern about anything. They worked with me on financing, and the entire process was seamless and pain-free. While we were signing paperwork, I could see Alan and Chris were outside making sure every detail on the vehicle has been attended to before taking it off the lot. This team takes pride in their work and it is very evident. The finance manager also gave my fiance an extra detail kit he had in his office to get the lovebugs off his truck. They truly treat you like family. If you're in the market for a new vehicle, trust me, you'll want to pay Alan and his team a visit. Thank you again for all your help Volvo of Tarpon Springs! You guys rock!!! I love my new car and am eager for every opportunity I get to drive it :) #VolvoForLife

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great new XC90! With a booster seat! :-)

By Martina B. on 6/25/2018 at 3:21 PM.

Imagine purchasing a new family SUV in 100 degrees with a one-year-old! We were also undecided on a color and a trim level. Jim and Chris did a great job of showing us all the options in the various XC90s and taking my husband for like 3 or 4 test drives. Christ explained to us all the numbers and Jim did a great job explaining to us all the cool features of the vehicle. We are quite happy!

I would recommend this dealer.