Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  
Service
4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Car Purchase

By tonymassih on 7/6/2019 at 2:03 PM.

Jeff Harley was extremely professional throughout the entire process. Very knowledgeable, punctual and delivered everything that he promised on time. It was a pleasure dealing with him and the entire staff at FSF.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend this place for any ferrari needs !

By Oleg G on 4/5/2019 at 11:22 PM.

Been coming to this place for years always been happy with the service, recommend this dealership to any Ferarri owner. If you have any special requests please ask for Bradd and he will take care of you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic, easy, fun and enjoyable

By Harry on 3/6/2019 at 5:34 PM.

First I love the cars and all the people at the dealership. They are all very helpful and knowledgeable, Jeff, Mark, James & Deanna make buying a car a lot of fun. I have a lot of confidence when choosing a car and all the options and colors. I am a repeat customer and will continue to buy cars from them. Thank to all of you Sandro

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two Thumbs Up!

By Dragonmlh on 2/27/2019 at 5:51 PM.

Tom and James made sure they did everything they could to make my Ferrari dreams come true. They answered all my questions with supporting information and made the processing as easy as possible. They are the kind of people that you want as your friends. A big double thumbs up to the SF Ferrari team!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Purchases should always be this fun!

By rk on 2/26/2019 at 3:25 PM.

Jeff, James, Deanna, and Mark make it easy and pleasant to select the right vehicle and design to make driving an incredible experience. The purchase and delivery process is always smooth too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Jays12088 on 2/22/2019 at 8:53 PM.

One of the best exotic car dealers. They always offer you a great buying experience, not just a number. Been a repeat customer for the last 2 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Team

By BB on 12/21/2018 at 12:00 PM.

Tom and his team at Ferrari are exceptionally attentive and made our overall experience delightful. Look forward to many years of purchasing experiences with this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tom was terrific, my ferrari dealer from now on

By uniquopp on 12/18/2018 at 11:42 PM.

Thoroughly great experience, really enjoyed dealing with Tom. I've purchased a lot of cars and this was the best experience I've had as of yet, and by the way the 812 isn't too shabby either. He did a great job closing the deal and getting the car down to me. Z

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Ferrari of SF

By jc on 12/11/2018 at 5:42 PM.

This is a great dealership. My wife's Portofino was the 5th Ferrari that we ordered from this dealership. We ordered it in January 2018 & it came in late summer. Beautiful...except somehow the factory mixed up our order & it came in the wrong colors. My wife wanted the colors that she ordered. So Ferrari of SF let her keep the car while the correct Portofino was being built. Great customer service. And their already outstanding facility is even cooler looking now. Great team...esp Mark, Tom & James

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ferrari 458

By Herrick458 on 12/8/2018 at 12:12 AM.

Everything was solved and I appreciate they really response the dealer rater. Thumbs up to Mark. I really appreciate the help and I'm looking to get another Ferrari through you guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, accommodating and spot-on knowledgable

By kbGT on 11/27/2018 at 8:13 PM.

My wife and I went through a process of specc'ing a Ferrari 488 Spider with Jeff Harley and had a blast doing so. He was able to work within our crazy schedules, and offered fantastic, low-pressure advice the entire way through the ordering process. It felt more like specc'ing a car with an impartial good friend than a traditional sales experience. Both Jeff and James Chou were exceedingly accommodating in helping to make sure that the 488 will be produced in a timeframe that works for me, which made me feel like I wasn't being subjected to the "dealer games" that I've experienced with some other high-end marques. Jeff also helped us to get into a pristine 2014 458 Spider which I absolutely LOVE. So, two different kinds of experience, same awesome service. Can't recommend Jeff and Ferrari of San Francisco highly enough for those of you lucky enough to be considering a Ferrari

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeff Harley was awesome !

By Vijay on 11/21/2018 at 11:01 PM.

Jeff Harley was very courteous and friendly. He answered my questions patiently and the whole process was extremely smooth. A quick review of the car before drive out after the sale was a surprising help too. Will definitely return to this dealership (hopefully in the future :-)) and recommend to my friends as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Feels like Family

By Szeto on 11/5/2018 at 8:22 AM.

The Sales and Management at Ferrari of San Francisco makes you feel like family. Tom made configuring my Ferrari feels like an event. Every question and concerns was answered and the follow up was fantastic. Mark and James always greet me with the most warm welcome every time. It's clear that everyone is very passionate with the brand and clients. Can't wait for the new car to arrive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, personal & highly responsive

By jas on 10/30/2018 at 8:14 PM.

Great experience working with Mirsonia. I inquired online about an FF and received a followup email from her on a Sunday in less than 1 hour. Her dilligence and personal touch helped tremendously in the decision making process. She was also highly knowledgeable about the car and clearly very passionate about Ferrari. Most importantly, she approached it as a relationship building exercise as opposed to a single transaction. Really happy with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Wonderful 😃!

By Satake on 10/24/2018 at 10:06 PM. Helped by Hugo.

Jeff Harley has helped me spec a new Ferrari the last several cars. I can say from past experience, Jeff is helpful, knowledgeable and very sincere. I had a unique problem and Jeff and Ferrari management, in particular, Mark Paddack, were able to assist me. Ferrari of San Francisco's newly remodeled dealership is typical "Ferrari" spectacular! Bob

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Ferrari Portofino Purchase Experience

By Rob Thull on 10/16/2018 at 5:17 PM.

Tom McAfee and Ferrari of San Francisco provided an exceptional purchase experience for my new Ferrari Portofino. Tom McAfee gave me excellent advice to design every aspect of the car to perfectly suit my needs and preferences. I was treated like "royalty" every step along the way from the minute the car was ordered through the manufacturing and delivery process and actual delivery and review of all the cars operational features. I would highly recommend Ferrari of San Francisco for anyone considering the purchase of a new or used Ferrari.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly High Quality Professional Service

By slongoria on 10/5/2018 at 12:45 AM.

Dropped my 458 off for an airbag recall and they also did the free maintenance. Brad and Pierre were great to work with. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great customer support and service

By levnin on 9/26/2018 at 11:44 PM.

Process was fun as well and very attentive. And I Can only strongly recommend the dealership...and of course the cars are gorgeous. Thank you Mirsonia!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

hassle free

By mpoirier on 9/25/2018 at 7:59 PM.

Bought a "almost new" California T from this dealership. Dealt with Mirsonia Troedel. The entire experience was a pleasure..well maybe not writing the check...but Mirsonia made up for it. Straight forward dealing and fulfilling all promises....fedex'ed complete the service records to me, all the parts were with the car...tools, charger, cover, storage bags etc. Pleasant folks for sure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mirsonia is a rock star sales person!

By RR on 9/11/2018 at 9:32 PM.

I recently bought a CPO from Mirsonia Troedel. She was super responsive, honest, knowledgable, and fun to work with. She was also very accommodating with our schedule, for example I could only test drive the car on her day off she took the time to make it happen. She's an absolute pleasure to work with. James was involved further in the sales cycle. He too was very helpful and reasonable to work with. They make a strong team at Ferrari of San Francisco.

I would recommend this dealer.