Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible

By jduggan on 1/4/2019 at 4:00 AM. Helped by Glenn and Mike.

This dealership is one of the worst I have ever dealt with. Both service and sales always caused a headache. Whether it was having to resign my finance paperwork 3 times, the Certified Pre-Owned Volkswagen that we bought having to be put in the shop 4 times in the 8 months that we owned it (bought new VW at different dealership due to so many problems with CPO we bought at Fields), and to top it all off I get my personal belongings stolen out of the cars glove box when its getting fixed for the 4th time and when I tell them about the stolen items all I get is a "I'm sorry" and a "complimentary oil change". Avoid this dealership at ALL costs.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By James on 8/15/2017 at 9:11 PM. Helped by Roger Carpenter.

Roger & the staff here are very hospitable & knowledgable! They did a great job helping my wife & I decide on a new car. I'll be back again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable shopping

By Pointluck on 4/22/2017 at 10:07 PM. Helped by Diane.

Diane was great in providing low key, professional competence which was just our style. The dealer easily met our standards for quick and easy car shopping. We are especially happy with our Passat which is an ideal new car at a great price. Thanks again to Diane for a great shopping experience.

I would recommend this dealer.