Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
3.4  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience, amazing staff, great prices!

By ReVolvoR on 7/11/2019 at 2:29 AM. Helped by Chuck McDonald, Mic Romero.

Fields Volkswagen of Daytona is a great dealership! The entire staff is very friendly and helpful. My salesman Chuck made the purchasing process very easy and over all a very pleasant experience for me. I must say I am impressed and would definitely recommend them to anyone looking to purchase a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Luisruiz on 7/6/2019 at 1:54 PM.

Chuck made the whole process very smooth. We could close the deal over the phone and everything was ready when I went to the dealership. Everything in less than 1 hour! Great guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Beetle Convertible Car Buying Experience

By Lindeem on 6/29/2019 at 6:02 PM. Helped by Chuck McDonald.

Was looking for sporty convertible in a certain price range and the Beetle came up. Wasn’t sure this was the right car for me. Worked with Chuck McDonald at Fields Volkswagen who was able to provide the information. I needed to make an informed decision. Chuck found the car with the exact specifications I was looking for. He was a pleasure to work with and I felt he wanted to deliver the right car to me. I would definitely recommend working with Chuck at Fields Volkswagen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest vehicle purchase ever!

By opzx2 on 6/15/2019 at 2:48 PM. Helped by Chuck McDonald.

I was searching for a new VW (3rd one so far) and I was looking between two different dealerships outside of Jacksonville. The first one I visited to look at a used GTI the pictures looked great but in person the vehicle was in rough shape. I then decided to look at Fields VW in Daytona. I submitted an application online and Chuck contacted me the same day. He was able to get me solid numbers on a vehicle on Sunday and I then drove down on Monday to pick up my new GTI. I then drove down from Jacksonville and picked up my new car within the hour. This was the fastest time I've ever been in and out of a dealership with all of my vehicle purchases! If your looking for a new VW talk to Chuck McDonald!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The right ecar at the right time

By gmorris on 5/20/2019 at 3:10 PM. Helped by Chuck MacDonald.

This was my first time buying a new car. Chuck made my wife and I feel comfortable with the experience. We never felt pressured to buy our Tiguan and I will recommend his service and this dealership to anyone I know who is in the market for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales experience from Chuck McDonald

By JessikaZ on 5/16/2019 at 10:52 PM. Helped by Chuck Mcdonald.

I had a great experience purchasing a brand new VW Tiguan SE thanks to salesman Chuck McDonald. He was very honest and thourough when I asked questions. He is not at all pushy, but is very knowledgeable and has a great personality. He showed me every feature in my new car so I don't need to go and look in the manual to figure out how to operate anything. He even told me about some features I had on my previous VW Jetta that I did not know about. lol I would definitely go back and purchase from him again. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car sales done right!

By Scott-McFadden on 5/16/2019 at 9:36 PM. Helped by Victoria in finance.

I had the pleasure of meeting Mr Chuck McDonald during a recent visit to Fields VW in Daytona to check out a vehicle I had been tracking on Cargurus and subsequently purchased from Fields VW DB. Chuck was highly professional, easy going, and knowledgeable about everything from financing to the operation of the touchscreen. Victoria from the business office also did an outstanding job. An all around superior experience. Scott McFadden

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Salesmen

By Bossman3001 on 4/3/2019 at 8:29 PM.

Chuck McDonald made if very made it a very easy shopping experience, After reaching out to me about the car inquired about. He made simple and a timely fashion for me to come out the next day. After he canceled his doctor's appointment to make sure I got what I wanted! That's dedication and providing great service. Thanks to him and the team for making it happen! I definitely recommend them to anyone looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded Expectations!

By JandK457 on 4/3/2019 at 5:15 PM. Helped by Tony the Finance guy, John Fillon, Sales Associate.

Our sales associate, John Fillion, was wonderful! He was courteous, professional, and caring. My daughter and I could not have had a better experience. She was shopping for her first car and Mr Fillion treated us just like we were family. I highly recommend seeking him out at Fields Volkswagen of Daytona!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and courteous

By Gemmy2323 on 3/19/2019 at 4:01 PM. Helped by Chuck McDonald.

Chuck McDonald really made our experience shopping for a car fun and stress free. I would absolutely recommend Fields Volkswagen and Chuck McDonald to everybody.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible service dept, even worse service manager.

By FieldsVWSucks on 2/28/2019 at 9:11 PM. Helped by Kevin - service manager.

Service dept is awful here. I have bought 8 new cars over the past 10 years, all makes, this is by far the worst service dept and more so, worst service manager (Kevin) I have ever had to deal with. Two trips...first simple oil change, made appointment, was told 30-45 min....took two hours and they left oil residue all over the engine cover. I didn't say anything, figured bad day for tech. Went back again for another simple oil change and tire rotation. Again made appointment, told them I needed it done in a timely manner due to work. I was told no problem. It took almost two hours. But that is not the worst part, they damaged my car and Kevin basically made like I made it up and was a lier. I know for a FACT the damage wasn't there before as I keep my cars mint. The service manager Kevin was obnoxious and beyond rude...and this was a manager remember. All the VW Facebook groups said stay away from this place, guess I should have listened. STAY AWAY unless you want your car messed up and to be called a lier by a classless service manager.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service from Diane!

By DianneD$ on 2/21/2019 at 1:10 PM. Helped by Anthony Girgus.

I purchased a used car from Diane Karel recently. She was awesome to work with us and I would recommend her to anyone looking for a new or used car. Thank you Diane!! We love our new car. Free car wash is a great perk.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awesome Dealership

By Zappnik on 2/9/2019 at 2:48 PM. Helped by Mike peance.

We recently purchased a slightly used VW Tiguan for our daughter. We worked with salesmen Mike Peance he was awesome. Very patient and absolutely no pressure. Price was very very competitive and we loved our experience. Thanks Mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chuck McDonald Salesperson

By Veronica Sagan on 2/7/2019 at 2:05 PM. Helped by Matthew Hole, Finance Manager.

My husband and I have been happy with our previous VW Golf and decided to updat our car. We weren’t sure which model to chose, but when Chuck McDonald came out of the showroom to greet us, he was very engaging, patient and helpful. We finally finished the process at 10PM that evening and drove off with a great new car! Thank you, Chuck and Matt, who arranged the financial end of the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service From Chuck Mcdonald

By TWAmes on 2/9/2019 at 1:02 AM. Helped by Chuck McDonald, Matt Hole.

I flew from Texas to buy a 2016 CC from Chuck Mcdonald. (I had a 2011 CC which was totaled due to age and mileage.) The CC offered by Fields VW was the best match to my cost, age, & mileage requirements for a replacement V6 all-wheel drive car. Chuck worked with me over a few phone calls, e-mails and text messages so we could provide each other with the information needed to conduct a out-of-state sale. I had a friend in Palm Coast meet Chuck and look over the vehicle. All was as Chuck said so I flew one-way and made the purchase. A 1,200-mile drive and three weeks later, I'm thrilled with the newer vehicle and my experience with Chuck Mcdonald and Fields VW.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and simple

By Killgod on 2/6/2019 at 11:42 AM. Helped by Chuck McDonald.

Chuck McDonald and Raul were great to deal with. Process was quick and easy, I would not hesitate to buying a another vehicle from this dealership again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chuck and Raul are awesome!

By Bryson on 2/2/2019 at 2:47 AM. Helped by Chuck McDonald , Raul Velazquez.

Chuck and Raul were a pleasure to work with. The whole process was smooth and efficient, I will definitely be purchasing from them again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Car Purchase

By xGPMvawNnufG3Mx on 1/2/2019 at 1:10 PM.

We do not usually make purchases at dealerships, but had a particular used car in mind that we wanted to look at from Fields Volkswagen of Daytona. Andy was the sales representative that helped put us into this used car. We were very happy with Andy and the dealership negotiation. We would highly recommend this dealership to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By crarmstrong on 11/26/2018 at 2:48 PM. Helped by raul velazquez, chuck mcdonald.

The experience I had at Fields was just wonderful thanks to the help of Raul Velazquez and Chuck McDonald. I had visited a few dealerships prior to visiting Fields VW and was not too happy with the experiences I was having. At Fields VW, Raul really listened to what it was I was wanting and gave me valuable insight on what I should look out for. Once I found exactly what I was looking for, Raul and Chuck helped me through the process of purchasing it. I couldn't have been happier with my purchase and the process itself. I highly recommend this place and those two gentlemen.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Review for outstanding salesperson, Chuck McDonald

By Carol on 11/14/2018 at 4:39 PM. Helped by Chuck McDonald.

My husband is handicapped, so finding a car that suits his physical needs is a challenge. Chuck went above and beyond to find just the right vehicle for us. His kindness, compassion and professionalism makes us comfortable in knowing that he was trying to find the right car for us not just selling us anything. Thank you Chuck! I would not hesitate I referring others to him and the dealership.

I would recommend this dealer.