Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.4  
Quality of Work
4.4  
Service
4  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car. buying experience I've ever had - an I'm 53

By jjohn on 7/7/2018 at 3:22 PM.

Lifetime customer for sure!!!! My twin daughters bought TWO VW Beetles!! - Best sales guy I ever dealt with - Michael Pearce, courteous, caring, took the time as if it were his own daughters!!! You couldn't be in better hands!! I wouldn't definitely buy from these guys again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional!

By padwalker on 6/13/2018 at 8:08 PM. Helped by Diane Karel.

On June 8,2018, we started a new adventure by leasing a 2018 Tiguan. Thanks to the professionalism and courtesy of Diane Karel our experience was exceptional! Christopher Fellows was a great help and the service tech answered our questions wth ease.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Oil Change

By Tiguan on 5/31/2018 at 5:41 PM. Helped by Chuck McDonald.

Went in to dealership for oil change on 2017 Tiguan, asked to look at 2018 Tiguan, was impressed with additional cargo space and warranty. Salesperson, Chuck McDonald was very helpful and made the process go smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our second awesome Field's VW purchase!

By DuneFan on 5/30/2018 at 3:01 PM. Helped by John Murphy (5), Chuck McDonald (5).

Field's VW Daytona is a five star dealership! We are always treated respectfully - they're customer service is impeccable! Everyone is attentive from the minute you walk in the doors. The dealership is clean and comfortable for customers. Again, we had a great sales experience from the Sales Representative to the General Manager to the Finance/Contract Representative. Easy, seamless, and a real pleasure to do business with Field's. We found a couple of minor scratches on the steering wheel and they immediately offered and repaired them. You will definitely be glad you bought a care from this dealership - ask for Chuck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truly exceptional experience.

By Satisfied Customer on 5/23/2018 at 9:03 PM. Helped by G.M. Romero, Chuck McDonald and John Fillion..

We shopped all of the dealerships in Daytona from Ford to Honda and found the team at Fields Volkswagen of Daytona the most professional. So refreshing to have been treated respectfully and to have received friendly follow-up calls and texts from our salesperson and not some out of the loop off-site call center. All around wonderful car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'd recommend Fields!

By vwjettawagen on 5/22/2018 at 1:48 PM. Helped by Chuck McDonald; Larry Finch.

This was our first time purchasing a car out of state and the process was easy. The staff at Fields is welcoming, the facilities are great, and we LOVE our car purchase. We would definitely consider purchasing another car from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my new vw

By josh1113 on 5/2/2018 at 11:01 AM. Helped by glen heinrich.

i leased a new vw from fields vw.the dealership and my sales person Glen H.were excellent.i will recommend them to anyone looking for a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spread The Word!

By Joanne on 4/14/2018 at 6:47 PM. Helped by Sorry forgot his name, he's a Penguin Hockey Fan and he helped us with the end in Financing. Again, he was friendly and did a great Job!.

We will definitely pass the word around about this dealership. Have Chuck MCDonald as our Sales Person helped us with our choice. Never pressured, and so much patience! AS he was very professional he was funny and made us feel like we knew each other for years! Thank you Chuck! We'll be back!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

How it should be done!

By PeterVW on 4/8/2018 at 9:02 PM. Helped by Chuck McDonald & Stacie Lucas.

My wife and I were treated as customers, not as "just another deal". The staff was friendly and curtious. I would definitely recommend this dealership to a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By Sandra on 4/2/2018 at 1:08 PM. Helped by Stacie Lucas.

We bought a VW BEETLE from Chuck McDonald and I must say this was the easiest transaction we have ever encountered. Chuck is an outstanding person who puts the customer first. We were given time to look at other cars and then make our decision as to what was the car for us. We highly recommend Chuck McDonald and Fields Volkswagen

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very happy with Fields VW Dealership in Daytona Beach

By Bug on 3/28/2018 at 8:59 PM. Helped by Mietein (MGR).

Glen Heinrich of Fields sold us our 2018 VW Beetle. He was a knowledgeable, friendly and very helpful. He never pushed us with paperwork and gave us plenty of time to look over our purchases. If we could rate Glen we would certainly give him a 10. Thanks Glen, M & J

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Nan818 on 3/19/2018 at 11:34 AM. Helped by Chuck McDonald.

Always hated buying cars. Happily this time was different . Our salesman Chuck McDonald was very helpful. He took our rather long list of must haves and found us the perfect car. When we were undecided he didn't push.He allowed us the time to decide what was best for us.He didn't try to sell us a car that was out of our price range. Mary Kate from finance was professional and very sweet. When we are ready for our next car we will go see Chuck at Fields ..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Buying 101

By EZGuy on 3/12/2018 at 11:08 PM. Helped by Chuck McDonald and John Murphy.

Field’s VW dealership gets Top Drawer rating from me today. Especially Chuck McDonald, their top salesman. This guy makes everything go smoothly. He made the car buying experience enjoyable. Good people. Kudos to John Murphy too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By Susan Smith on 3/5/2018 at 11:39 PM. Helped by Chuck McDonald.

We found that we were in need of a new car while we were in Florida for the winter. We dealt with Chuck McDonald. He was very professional, and easy to deal with. I highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By GregLieb on 3/5/2018 at 9:09 PM. Helped by Chuck McDonald is da man!.

I have bought a lot of cars but Chuck McDonald made this one of the easiest car buying experiences I've ever had. Fair price and an easy procss

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easygoing

By Erik 69 on 2/26/2018 at 12:54 AM.

Had a great experience at fields Volkswagen, very relaxed no pressure experience. Chuck McDonald my sales person was great and very knowledgeable. Would not have to think twice about buying another car from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Great Experience

By Cathy S on 2/24/2018 at 10:47 PM. Helped by Chuck McDonald.

Totally great experience with purchasing a new Tiguan. Everything was made easy for me. My sales guy Chuck McDonald, went above and beyond. Everyone I encountered at the dealership was incredibly nice and helpful. I would highly reccommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New GM is turning things around!!

By MotoMeg on 2/20/2018 at 12:47 AM. Helped by Mic Romero, John Murphy, John Cappa.

I've been coming to this dealership for almost a year and I'm greeted by name every time I walk in. Everyone is kind, courteous, friendly and genuinely interested in me as a person. There is never any pressure from the sales staff and I met the new GM, Mic Romero, who has some wonderful plans to put this dealership on the map. The new service manager is fantastic!! I highly recommend stopping in for a visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By JB on 1/9/2018 at 4:53 AM. Helped by Chuck and John.

I recently purchased a vehicle from Fields VW in Daytona. I am not a fan of high pressure sales and my sales rep Chuck was awesome no pressure. The manager John gave us a great deal and was very attentive to to our needs. Highly recommend!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Total horrible experience

By C.BIANCHINO on 11/27/2017 at 2:14 PM. Helped by Andrew.

My 2011 Volkswagen Routan died. The alternator was replaced, the battery was replaced, would crank but not turn over. I brought it to Volkswagen so they could charge $100 for a diagnosis.. well, I was told after a week that I needed a new tip module and if that didn't work I would need a new ECM... Ok so 2 weeks and $2,100 later they tell me to come get my car. It's 💯 fixed. They charged me $30 to change the blinker in the front because it was out. I agree.. I go pick up my car.. the blinker was never changed. They tell me it's a faulty bulb that they put in... Ok sure .. The next day, my battery light comes on and my car won't start unless it's in neutral. I go back with my car and they try to tell me that there may be other issues. I'm obviously upset because there's no way I'm spending more money when I was promised the only issues we're the ecm and tip module. Andrew the service worker throws me my keys and tells me to have fun finding somewhere else to fix my car. Are you kidding me? They send me home again. This is now 3 weeks with no transportation. I lost my job over this situations t. I called Steve McDonald who assured me he would personally handle the situation. He had me go back and they gave me a loaner. Well my car was in there another few weeks and this is the outcome New tip module... New ecm... New win module... New battery.. new alternator.. new keys.. and all that to tell me that the original alternator that was put in was faulty. I don't think I needed any of that other work. I think that I got ripped off and I think the entire place needs a lesson in honesty. I got the run around until I started making a scene after being stranded with my one year old . Steve McDonald shame on you for not taking care of your customer. When you tell someone you will personally handle something you should handle it all the way through and not push it off on to your staff. Will never recommend this place and have already written corporate

I would not recommend this dealer.