Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.6  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Seamless Experience

By blacks09 on 5/6/2019 at 8:29 AM. Helped by Jon Mason.

Very professional staff at Findlay all around. Worked on purchasing a car through internet/phone sales. I was coming in from California to purchase. Everything went so smooth that it was too good to be true. Jon was very professional and responsive to every question/concern. Once I came in to Findlay, I was in and out the door in several hours after trading in two cars and purchasing one!! Thank you Findlay for your service.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Quality of Work

Service Ripoff

By Fedup on 5/1/2019 at 7:04 AM. Helped by Anthony.

Customer be wary. Purchased a new 2017 Chevrolet two years ago from this dealership. Went in for oil change and tire rotation when required. After 2 1/2 hours and a $50 bill, left the dealership. Retuning home I found later that not only were the tires NOT rotated , the oil filter had NOT been changed. This is a SERIOUS sevice mistake. Retuning, I was given numerous excuses and apologies and after another 2 hours, finally received the services I had paid for. Fast foward...Last week, needing oil service again, I decided to give their service department another chance. Much to my surprise before leaving the parking lot, AGAIN the mechanic did NOT change the oil filter. Excuses, apologies, comp service and oil changes were offered this time. I am an old gearhead myself. I know these old practices and mark my filter and tires prior to service to make sure they are changed. Lucky my oil filter is accessible by opening my hood. The average person would never catch this shoddy workmanship and sometimes longterm engine damage can result. Two different mechanics, two different times. I feel this is not a coincidence. Something is wrong there and I doubt if I will return again for any type of service. BEWARE !!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from Adam and Cory

By Missy1 on 4/24/2019 at 1:03 AM. Helped by Adam clavette, Cory medina.

Adam was amazing made it easy Cory was amazing at explaining car details Best service I’ve ever had I will recommend my friends for sure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Silverado High Country (The King)

By Rjlaroya80 on 3/6/2019 at 6:48 PM. Helped by Gary and another guy.

Dream Truck Denali,bought 1 brand new the boss of Luxury truck,it just got replace by the new 2019 Silveradi Country High truck is absolutely perfect for everything that you want to use it for. GMC Denali the boss ain't got nothing on the Chevy Silverrado HC The King of all trucks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Starting at the very top....

By neptunenv on 2/18/2019 at 12:11 AM. Helped by Doug Fleming - General Manager.

Virtually everyone I have come in contact with as I have moved through the car-buying process has been exceptional in their level of care and attention to detail. They have truly been focused on my complete satisfaction and have, in fact, surpassed my expectations. Purchasing a new vehicle can, at times, be a stressful experience. I can promise you that your questions and concerns will be addressed clearly and directly and that they will do everything they can to make you happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Malibu LT

By Dot 7788 on 2/8/2019 at 8:57 PM.

Very professional, friendly, helpful and explained everything! Made sure I understood everything and showed me everything on the car. I definitely would recommend them to anyone also if I have any questions please call them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place to buy a car

By Jameschaplin on 2/6/2019 at 3:27 AM.

Mike was amazing and so was everyone else who worked with me. I will record everyone I know to only buy cars here. This is my first new car and in my name

I would recommend this dealer.

Overall Rating

2.7  

5   Friendliness
2   Overall Experience
1   Price

False advertising

By Bill H on 1/27/2019 at 5:02 PM. Helped by Don't remember names.

I purchased a 2017 Nissan Titan from them and after I got home I looked at their website I found the truck advertised for 5 thousand dollars less than I paid. I returned to the dealership to complain and they gave me a phony excuse that it was a mistake. They would not honor the advertised price.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By Diane 123 on 1/20/2019 at 10:27 AM. Helped by John comport Matt financial very nice, Joe helped me with learning about operation of my car..

John comport and Nathan helped me make my decision to purchase a new car smooth as they understoid what I wanted and was very accommodating to me and my mother. They got me fitted with the perfect car as well as the perfect service plan. .Problems I had they quickly resolved and came up with solutions. I've been to other dealers and I always come back to Findlay because they treat me right. Thank you Findlay Chevrolet.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Help from David Rothrock

By Blue4242 on 12/20/2018 at 5:37 PM.

Purchased a 2018 Camaro! I absolutely love it and from the help of David I am 100% satisfied with my purchase! Thank you so much David Rothrock!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Each staff member friendly and knowledgeable

By Lvlily on 12/19/2018 at 5:05 AM.

Assigned to Nathan to show me the availability of cars to lease. He was knowledgeable. Ask what my needs were to put me in the safest vehicle that had extras to make my driving easier. Best deal ever!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Professional

By John76 on 12/4/2018 at 10:37 AM.

I have been dealing with this dealership for three years. They have bee professional in every way and this is the reason for recently purchasing my 2019 Chevrolet Equinox.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific Service

By Bossg on 10/31/2018 at 2:28 PM. Helped by Slim.

I ordered a 2019 ZR1/ kept me informed of progress and delivery / made sure the deal made sense for both of us/ excellent follow up/ they earn their reputation as the number one Chevy dealer in Vegas

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fuel injector services

By Jenoszabo on 10/18/2018 at 12:12 AM.

Customer service was outstanding. Don really helped a lot.free shuttle to and from my house.I'll be back for all my vehicle needs. Thanks again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great!

By MLPineda on 10/19/2018 at 5:02 PM. Helped by Gill Bougamin in financing was also great to work with.

This is the forth time that I have purchase from Findlay Chevrolet, every time has been a pleasant one. I will continue to deal with Findlay, and send other your way. Keep Up the Good Work!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service recovery

By Orth on 10/19/2018 at 1:10 AM. Helped by Fabio.

Our experience went from great to awful and back to great again. Fantastic service recovery and customer service. We love our new Chevy. Great salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a vehicle

By Ochoa on 10/17/2018 at 7:13 PM.

I want to give props To all the staff to their friendly and it was so great experience ., I would definitely bring my family to buy a vehicle 🚗

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase 2019 High Country

By Nate on 10/17/2018 at 10:43 PM. Helped by Fabio Toscano.

You have a really great team at Findlay by far just want to pass on my experience with Fabio and Gus,Fabio knew exactly what i was looking for from truck to model and color with very few out there at the time he actually touched base on a daily basis until my needs were met awesome job guys and Findlay. Nathan Quattro Thanks Again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was top notch customer service

By Chevy on 10/17/2018 at 6:25 PM. Helped by Jim.

My salesperson Jim was very personable, not pushy and very accommodating. He delivered my truck to my home and showed me everything on how to operate the vehicle

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

NEVER GO HERE

By Vegast on 10/10/2018 at 4:57 PM. Helped by Gary was the worst.

They sold us a truck, said financing was set then called us back 3 weeks later with a completely different story. Never paid off our trade in. Cost us time and money. Horrible!! Will tell everyone we know to NEVER fo here. Have bought several cars and trucks over the years and never had such a horrendous experience. Complete incompetence and terrible customer service!

I would not recommend this dealer.