Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grateful

By Loyal customer on 6/5/2019 at 2:32 AM. Helped by Jessica and her Manager.

Working with Jessica was a blessing. I thought I was living in a Twilight zone with all I had experienced with my truck but Jessica was patient and helped me to breathe again. Meeting her Manager and with him assisting me by getting my truck looking it's best, brought me happiness. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warranty AC service

By Adnan on 5/8/2019 at 10:05 PM. Helped by Landon.

was quick, dealership provided loaner, vehicle me picked up easy and without hassle. Would come back again if there is need to repair. Service advisor quick and efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Def tank shut truck down

By Bert on 4/16/2019 at 4:12 PM. Helped by Paul.

They took there time and made sure my truck was fixed right all in all they did a really good job and kept me well informed of what was going on thanks finnegan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!!!

By Mary on 1/25/2019 at 3:29 AM. Helped by Paul Vadon.

I have purchased two cars, currently leasing a third car from Finnegan Chevy. Always excellent service. Paul Vadon just took care of an oil change and suggested additional maintenance (replacing air conditioning filter). He also recommended approaches for me to handle recent new scratches on the fender. Many thanks for Paul’s help and guidance!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance

By Guillorycg on 12/17/2018 at 3:01 PM. Helped by Paul Vadon.

Solid experience by the service team .Service was performed on a timely manner by a very knowledgeable staff. I would recommend this service to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By D.Lee on 11/28/2018 at 3:37 PM. Helped by Paul.

Took truck in for first oil change and tire rotation. Service writers were friendly, service was very prompt and I am very pleased with Finnegan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service work

By Mike on 10/27/2018 at 1:08 PM. Helped by Landon Gilstrap.

I was having issues with the transmission, the vehicle was diagnosed and repaired all under warranty. All the staff the staff I talked to were friendly and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finnegan Service

By Cruzeowner on 10/21/2018 at 12:45 AM. Helped by Deuce.

Deuce was excellent, took really good care of us Explained everything thoroughly, no surprises with our service. Excellent car wash also when we picked upcar

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warranty work and service

By Sljawj on 10/18/2018 at 8:13 PM. Helped by Keith.

Excellent service and communication. All concerns were addressed in a timely and economical manner. No complaints and problem was fixed. Will definitely use Keith again when needing service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, fair and effective

By Bernie on 10/6/2018 at 5:45 PM. Helped by Dustin.

I have been taking all 3 of our vehicles to Finnegan for over 12 years now-to include the 1 I did not buy from them. The reason I keep coming back is because they are good at what they do as well as fair and honest and so I trust them to do only what is needed and to do it as fast as possible. I have worked with Dustin on the Jeep/Dodge/Chrysler/Ram side of the dealership and with Keith and Jessica on the GM side, and they are all excellent and I appreciate their assistance over the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By ian321 on 9/18/2018 at 5:10 PM. Helped by kieth janik.

Very friendly and prompt service kept updated on progress. vehicle was returned in clean condition and ready to go. will definitely use the dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By mscross on 5/9/2018 at 11:39 PM. Helped by Adam Gambil.

My experience with Finnegan was awesome from the beginning to the end. Everyone was very friendly and helpful and informative. My service associate Adam kept me in the loop every step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Mycar on 5/8/2018 at 3:24 PM. Helped by Adam.

I have to admit, I was very anxious to hear something about my car on the first day in the shop. It was making a noise that was a challenge to figure out where it was coming from. On day two in the shop, I was set up with a loaner car which helped me considerably since there were doctor appointments that needed to be kept. Not having the parts that were needed for my car at the dealership, there was a wait for them to come in from Dallas. Adam, my service representative, was very good at keeping me informed with the day to day progress of my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By MeanGene1987 on 4/20/2018 at 1:45 AM. Helped by Paul.

Highly Recommend Paul as your service advisor. Was very professional and knowledgeable. Provided me with great customer service. Thank you Paul and finnegan for everything. Look forward to servicing my vehicle again soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Escellent

By Darla on 2/26/2018 at 2:52 PM. Helped by Jessica Wroblinski.

Excellent customer service by the Service Department representative. She is very friendly and always puts her customers first. I will for sure be back for service on my cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Darlene Dotson on 1/18/2018 at 9:36 PM. Helped by Rick.

I always receive excellent customer service every time I take my car to be serviced they are usually quick depending on how busy they are.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By darla123 on 11/9/2017 at 3:39 PM. Helped by Jessica Wrobliski.

Because of the excellent customer service that was performed by Jessica Wrobliski. She followed up with the service that was provided and made sure that I was pleased with the service.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
4   Quality of Work

Bad experience!

By Lawrence Duncan on 10/6/2017 at 5:08 PM. Helped by cashier, service adviser.

When I called to make a service appointment I was placed on hold for a few minutes during which time I heard about the Friday Special Oil Change for $12.95. When my call was answered I asked for a Friday appointment but was advised that Friday's are very busy and hectic days but since I purchased the vehicle from Finnegan my oil changes would ALWAYS be $12.95. I then made the appointment for Thursday. I also told the service adviser that I had received a mailer last week from GMC/Finnegan with an oil change coupon..one minor problem, it had expired the first week of September. I received no explanation for this but was again reminded that my oil changes would ALWAYS be $12.95. Imagine my surprise when I looked at the bill. When I questioned why it was not $12.95 I was told that the Yukon needed more oil. Finnegan knew it was a Yukon when I made the appointment but still told me $12.95. And just to make sure my experience was a bad one my vehicle was returned to me unwashed. If a dealership wants to sell me new vehicles in the future hen this is not he level of service I expect.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finnegan auto group

By Pshannon26 on 9/13/2017 at 2:39 PM. Helped by Ryan Quintana.

I gave them 5 stars because the team at finnegan auto group always takes great care of me. I've been coming to finnegan for the past 6 years and have Never had a bad experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely outstanding.

By Ryanfinnegan on 8/22/2017 at 11:52 PM. Helped by Not available..

My service Representative was very professional,had an excellent attitude, and the service was done in a reasonable amount of time. I will refer more people to bring there vehicle here.

I would recommend this dealer.