Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, friendly

By Jwilliams on 10/6/2019 at 6:36 PM. Helped by Candy.

Usually dread a Friday oil change at Finnegan, but the new service advisor was friendly, courteous, and made it worth the wait. Thanks Candy, you did a great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Inspection

By Omartinez on 9/18/2019 at 8:00 PM. Helped by Candy Parker.

Went for an inspection and also had a brake recall issue taken care of. Four months ago I received an recall notice in the mail but wasn’t able to fix at the time. Service rep at the time told me my mileage was over. Today other service rep took care of it for me.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great.

By The truck on 9/18/2019 at 4:17 PM. Helped by Jamie Clarke.

I got in and out in a timely manner. They took care of my problem. I really appreciated the quality work. I will return. Thanks.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service

By ChevyJ on 6/26/2019 at 12:28 PM. Helped by Paul.

Went in to get yearly inspection and while talking with the service writer Paul he looked up my service history and found that some filters were over do to be changed. Even though it was late in the evening he added that, plus an oil change and a tire rotation I was surprised to get all tos done in less than an hour and a half.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service department is horrible

By Smc on 8/8/2019 at 1:22 PM. Helped by Jamie.

I have taken my company vehicle about 5 times - I paid for oil change that was never completed , so I have to complain to manager and get it corrected. 2nd issue i- had rotars and brakes done - I take it to another mechanic and find out they finnigan did not so it correctly and left some bolts off. I contacted Jammie (service manager) and he said directors would not refund or pay for the other shop to fix it. Bottom line their service department is horrible, waist of money and time - strongly suggest go somewhere else.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grateful

By Loyal customer on 6/5/2019 at 2:32 AM. Helped by Jessica and her Manager.

Working with Jessica was a blessing. I thought I was living in a Twilight zone with all I had experienced with my truck but Jessica was patient and helped me to breathe again. Meeting her Manager and with him assisting me by getting my truck looking it's best, brought me happiness. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warranty AC service

By Adnan on 5/8/2019 at 10:05 PM. Helped by Landon.

was quick, dealership provided loaner, vehicle me picked up easy and without hassle. Would come back again if there is need to repair. Service advisor quick and efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Def tank shut truck down

By Bert on 4/16/2019 at 4:12 PM. Helped by Paul.

They took there time and made sure my truck was fixed right all in all they did a really good job and kept me well informed of what was going on thanks finnegan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!!!

By Mary on 1/25/2019 at 3:29 AM. Helped by Paul Vadon.

I have purchased two cars, currently leasing a third car from Finnegan Chevy. Always excellent service. Paul Vadon just took care of an oil change and suggested additional maintenance (replacing air conditioning filter). He also recommended approaches for me to handle recent new scratches on the fender. Many thanks for Paul’s help and guidance!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance

By Guillorycg on 12/17/2018 at 3:01 PM. Helped by Paul Vadon.

Solid experience by the service team .Service was performed on a timely manner by a very knowledgeable staff. I would recommend this service to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By D.Lee on 11/28/2018 at 3:37 PM. Helped by Paul.

Took truck in for first oil change and tire rotation. Service writers were friendly, service was very prompt and I am very pleased with Finnegan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service work

By Mike on 10/27/2018 at 1:08 PM. Helped by Landon Gilstrap.

I was having issues with the transmission, the vehicle was diagnosed and repaired all under warranty. All the staff the staff I talked to were friendly and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finnegan Service

By Cruzeowner on 10/21/2018 at 12:45 AM. Helped by Deuce.

Deuce was excellent, took really good care of us Explained everything thoroughly, no surprises with our service. Excellent car wash also when we picked upcar

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Warranty work and service

By Sljawj on 10/18/2018 at 8:13 PM. Helped by Keith.

Excellent service and communication. All concerns were addressed in a timely and economical manner. No complaints and problem was fixed. Will definitely use Keith again when needing service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, fair and effective

By Bernie on 10/6/2018 at 5:45 PM. Helped by Dustin.

I have been taking all 3 of our vehicles to Finnegan for over 12 years now-to include the 1 I did not buy from them. The reason I keep coming back is because they are good at what they do as well as fair and honest and so I trust them to do only what is needed and to do it as fast as possible. I have worked with Dustin on the Jeep/Dodge/Chrysler/Ram side of the dealership and with Keith and Jessica on the GM side, and they are all excellent and I appreciate their assistance over the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By ian321 on 9/18/2018 at 5:10 PM. Helped by kieth janik.

Very friendly and prompt service kept updated on progress. vehicle was returned in clean condition and ready to go. will definitely use the dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By mscross on 5/9/2018 at 11:39 PM. Helped by Adam Gambil.

My experience with Finnegan was awesome from the beginning to the end. Everyone was very friendly and helpful and informative. My service associate Adam kept me in the loop every step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Mycar on 5/8/2018 at 3:24 PM. Helped by Adam.

I have to admit, I was very anxious to hear something about my car on the first day in the shop. It was making a noise that was a challenge to figure out where it was coming from. On day two in the shop, I was set up with a loaner car which helped me considerably since there were doctor appointments that needed to be kept. Not having the parts that were needed for my car at the dealership, there was a wait for them to come in from Dallas. Adam, my service representative, was very good at keeping me informed with the day to day progress of my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By MeanGene1987 on 4/20/2018 at 1:45 AM. Helped by Paul.

Highly Recommend Paul as your service advisor. Was very professional and knowledgeable. Provided me with great customer service. Thank you Paul and finnegan for everything. Look forward to servicing my vehicle again soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Escellent

By Darla on 2/26/2018 at 2:52 PM. Helped by Jessica Wroblinski.

Excellent customer service by the Service Department representative. She is very friendly and always puts her customers first. I will for sure be back for service on my cars.

I would recommend this dealer.