Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.7  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing expereince!

By gettattered on 2/22/2019 at 12:07 PM. Helped by DW, Don, James.

This is what buying a car should be like! I placed a request for info online, and asked to be emailed. Unlike several other dealers who proceeded to blow my phone up with unwanted sales calls, Finnegan emailed me a detailed worksheet with everything itemized out BELOW the "internet" price! I received a text and another email, inviting me to get pre-qualified for financing and come test drive the vehicle in person. Two days later I was in my new vehicle! I spent about 45 minutes actually at the dealership, most of it was learning the operation of the Jeep's amazing features after everything else was already done! DW, Don & James in finance made this the most amazing experience! I will be telling anyone I meet about it! Thanks guys and thanks Finnegan! You really changed my mind about what buying a car is like!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of the way to help

By Dan on 2/5/2019 at 10:38 PM.

I was having problems with my new truck and traveling through the area. Lexi was super she did everything she could to get me in and out and even stayed late to accommodate getting my truck back on the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck Purchase

By jflannery on 2/2/2019 at 7:27 PM.

The entire trade in process and purchasing of a new vehicle was a quick and easy process with an excellent staff from management all the way down to sales and finance.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst car shopping experience ever! EVER!

By RWOLSKE on 1/27/2019 at 1:19 AM. Helped by Don the sales manager.

I shopped ahead on the internet and saw a Ram 1500 that perked my interest at Finnegan. I called first to tell them the truck I was interested in and explained to them my health situation would keep me from purchasing until next week...if I could purchase at all. In other words, I was not going to buy that day! I also requested that they give me their best price. I’ve been through a lot lately and did not want the stress of haggling. They promised me they would have the truck ready and the numbers ready. I test drove the truck, it wasn’t quite what I wanted, but if the price was good, I might come back. Well, I waited and waited for the quote, finally Don the sales manager presents me with a Base number that is far higher than the internet price. Then he proceeds to go through all the add ons and their prices and the price gets even higher. Ridiculously higher! I looked at him and said “i’m outta here”. He ran after me with paper in hand and is telling me he will remove the price of all the add ons. He was leaning on my car while crossing them off. I never thought this would happen, but I literally had to start crying for him to let me leave. In his defense, crying is easier for me these days then ever. But, it should have never come to that. Plus, they obviously lied to me on the phone when I was very honest with them.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By ec222 on 1/26/2019 at 6:54 PM. Helped by Richard, Robert.

I worked with both Richard and Robert, they were both very knowledgeable and did a great job at getting me in the Jeep I wanted at an excellent price. Very refreshing to work with car sales people that are genuine and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fairchilds

By Chav8340 on 12/31/2018 at 11:29 PM.

Always helpful and always given a estimate of wait time. They all know me by name and the price is good I will continue to buy my vehicles from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lexi was extremely helpful.

By Panadero0722 on 11/20/2018 at 12:09 AM.

Lexi was extremely helpful and explained how long the recall updates would take and offered me a ride home if I didn't want to stay. She made sure my questions were answered and I was taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Job!

By Karen S on 10/31/2018 at 11:00 PM.

This dealership was awesome! I did everything I needed them to do, went above and beyond every step, and did it quickly and efficiently. The staff was super professional, knowledgeable about the jeep and it’s options and operation, and made it easy and fun for me to learn all of the cool new features I got! Great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finnegan Dodge Chrysler Jeep Ram Excellent Customer Service

By njcnews777 on 10/28/2018 at 9:00 PM.

The Service Director Dwayne Gosvenor called and was so professional. I am very impressed with this dealership and their service! I bought a $30,000 Jeep Cherokee from them and their upper Management is awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By Big Red on 10/27/2018 at 5:05 PM.

The staff was extremely pleasant to work with. Mike Todd was a wonderful sales man with a great personality. The sales manager and the finance manager work diligently to make sure the deal went through even after they had officially closed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service

By Bill C on 10/17/2018 at 4:22 PM. Helped by Chris Buell.

My Ram truck required a recall and needed oil/filter service. From making the appointment to completion of the service, Finnegan auto group was very professional, made the process easy and met their quoted time frame. Decided to have tires rotated which uncovered a huge nail. Grateful for that!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Robantprit11 on 8/29/2018 at 10:06 PM.

They work hard to get you exactly what you want. Keith Orsak did a hell of a job. Thank you finnegan for the new RAM

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service dept specifically Lexi is amazing!

By Acompean72 on 8/20/2018 at 10:25 PM.

Took car in for standard recall and spoke with Lexi she immediately took care of me and handled it with pure professionalism. Definitely will be there for all my service needs !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall notice

By Clifford.1 on 8/16/2018 at 11:45 AM.

They performed a recall on my car. They washed it and cleaned it up nice!! I would definitely recommend this service person Kevin Brown he is awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Cuyler on 8/16/2018 at 5:57 AM.

Great working with Mike Todd. Friendly atmosphere. I highly recommend going by and seeing what they can do for you. Ask for Mike Todd for the best help!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Pleasant experience

By Doodlebugger79 on 8/16/2018 at 12:22 AM.

Service advisor and the entire staff were extremely pleasant and did an excellent job of addressing my service needs. Keep up the good work everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience

By ncetheridge0955 on 7/31/2018 at 7:47 PM.

Very helpful and friendly sales person. Completely satisfied in my experience at Finnegan Dodge. Everyone was super nice and Dwayne was a pleasure to work with.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Buy your Ram here!

By dp1955 on 7/25/2018 at 3:40 PM. Helped by Very nice chat also with a sales manager ... Ron.

Great experience ... sales person (Dwayne) very professional and new everything about Ram trucks! Also got a fair no hassle price and quick delivery of my new truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall excellent dealership

By Nicole on 7/16/2018 at 9:18 PM.

Chuck was very helpful and very knowledgeable with helping my purchase of a Jeep Grand Cherokee. Everyone was friendly and prompt with the purchasing process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Shack 47 on 7/11/2018 at 11:15 PM.

Great service dept. Sal was kind and helpful to our needs. We needed van fixed fast due to health issues. The courtesy van and the service people were the best thank you

I would recommend this dealer.