Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4  
Friendliness
4.2  
Overall Experience
4.1  
Price
4.3  
Quality of Work
4.1  
Service
3.6  

Dealer Reviews

Show:  

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Oil change

By a1yella on 10/20/2017 at 11:05 PM. Helped by Na.

Brought my Dodge Challenger in for an oil change. It took less than an hour for it to be ready. Technician recommended other service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall Service

By K Tyree on 10/2/2017 at 11:48 PM. Helped by Chris S.

Chris S. is always my service rep when I come to Finnegan. Great service and efficient. Very helpful and informative. Responds quickly to questions. I request him because of the great service he provided a while back when I needed a new tire!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle service

By Ram owner on 9/30/2017 at 3:07 PM. Helped by Dustin in service.

Engine problems. It was a frustrating vehicle problem but Dustin made all the difference in the world regarding our experience. It was a real pleasure working with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Inspection

By LarryFalcon on 9/13/2017 at 2:45 AM. Helped by S Hernandez.

Took auto in for an inspection and work was done very professionally and in a timely manner.. I would recommend Finnegan Dodge to anyone needing service work.

I would recommend this dealer.

Overall Rating

2.8  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
2   Quality of Work

sea of lost sales people

By Katie on 8/4/2017 at 3:41 PM. Helped by omar , the receptionist.

My Daughter and I stopped by the dealership one evening last week. We both walk in see several sales guys standing around on their phones. The only person that acknowledged us was the receptionist. She greeted us and asked if we needed help. After that the sales men looked up. We spoke with Omar he was very kind and knowledgeable to answer all our questions. we will definitely see him when we return next month.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Job well done

By Kathy on 6/22/2017 at 3:44 PM. Helped by LEXI Rodriguez and Gosvenor Dwayne and Helen front desk.

Best service since i bought my truck back in 2011 .. Miss Lexi and Mr Dwyne made it possible to get my issues taken care of ..great service as a team ! Thank u all so much .. im really happy now that my truck is wking again !!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
2   Overall Experience
3   Price
1   Quality of Work

Do not use Gene as your salesman

By tammierie on 4/11/2017 at 5:07 PM. Helped by Gene.

My husband and I were looking for a Jeep for my daughter. He found one at Finnegan and spoke with Gene about it. We went up there one evening basically knowing we wanted that Jeep if we could get it for the price we wanted. Gene DOESN'T listen. He never once asked what names we wanted on the title of the car - just assumed my husband. He basically ignored me and seemed put out when he did something wrong and we hard to correct him. He needs to listen more. He continually kept grabbing his crotch which is truly disrespectful. At delivery, he did not go over any of the features of the Jeep. This isn't the first vehicle we bought there, but if salesmen are like Gene it might be the last.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jeannette123 on 3/31/2017 at 2:02 AM. Helped by Donovan Spitler.

Donovan helped me with my purchase on my renegade. He answered all my questions and followed up with me continuously to make sure I was happy!

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Car shopping

By rbmg89 on 3/31/2017 at 2:16 PM. Helped by Donovan Spitler.

The sales person was awesome. He worked really hard to find what I wanted and was super friendly!!! His service alone was enough to keep me coming back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep patriot

By lexi2014 on 3/31/2017 at 2:14 PM. Helped by Daniel Ruggles.

Awesome Dealership :) The customer service is great. Managers are Understanding and The cars are so worth it . Service men are quick, Reliable and Didna great Job. But Sales definitely worth coming here for. They are so caring and make sure you leave Happy :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ruggles is the man!!

By Ruggs on 3/31/2017 at 5:51 AM. Helped by Daniel Ruggles.

If you're looking for friendly, useful help, ask for Daniel Ruggles when you're looking to buy a car. He knew how to guide me in the right direction without making me feel overly pressured to buy a truck. Thanks again Daniel for my new Dodge Ram 2500!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finnegan

By Lindsmac97 on 3/31/2017 at 3:45 AM. Helped by Daniel Ruggles.

I had a 2002 Ford F-150 and went into finnegan to look at their used trucks and Daniel Ruggles helped me find a 2012 Ram 1500 for a good price and low miles. The process was easy and simple and it was my first buying experience and I didn't think it would be that good. I will recommend finnegan to anyone. The salesman bought me a burrito and it was unexpected but I loved it. I'll buy my next vehicle from finnegan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!

By npapamih on 3/31/2017 at 4:44 AM. Helped by Donovan Spitler.

Needed a ride, got one! Outstanding experience at Finnegan! Donovan was my salesman, and he was simply terrific. Helpful, knowledgeable, not pushy in the least. Ask for him if you're on the market!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Cathy76379 on 3/31/2017 at 3:15 AM. Helped by Donovan, Randy.

Donovan was super helpful and knowledgeable. He answered all my questions that I had regarding the vehicles that I was looking at! I would highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Jjh0922 on 3/31/2017 at 3:13 AM. Helped by Daniel Ruggles.

Couldn't be happier with Daniel and his willingness to listen to me and help me get into the car that was right for me. Thanks!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car shopping experience

By Emilio1708 on 3/31/2017 at 2:05 AM. Helped by Daniel Ruggles.

I'm in the early stages of making my first car purchase and was pleasantly relieved to be assisted by Daniel. He was able to answer all my questions and I feel a lot more secure and comfortable now. I will be making all my purchases here in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shopping for a new car.

By AshleyHartfield on 3/31/2017 at 1:49 AM. Helped by Daniel Ruggles.

I went in to the Jeep dealership looking for a new suv and Daniel was very helpful with the options they had to offer. He had a very positive attitude and showed me all of the options available to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customers Experience

By Cody gaines on 3/28/2017 at 10:00 PM. Helped by Donovan.

Taking time to understand the customers needs is important to Finnegan and it's sales team. Donovan went out of his was during and more importantly after the purchase of our Jeep. He was consistent around followup with myself and continued follow up on future needs. Great Job! Look forward to my next purchase at Finnegan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied and happy

By Dodgegirl on 3/28/2017 at 10:15 PM. Helped by Donovan Spitler.

The dealership is a great place with a great group. They are helpful from the time I pull In to when I'm leaving. My sales rep Donovan Spitler helped me out greatly when I picked out my newest vehicle. Facts were given and he was anything but helpful and patient with me, as I was indecisive. I highly recommend anyone looking for used or new to go here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Viper71 on 3/28/2017 at 10:12 PM. Helped by Donovan Spitler.

Friendly staff, great to work with , I definitely recommend these guys and gals next time your looking for a new car or truck or whatever your in the market for !

I would recommend this dealer.