Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My favorite place to go

By Creddick22 on 11/27/2018 at 8:16 PM. Helped by April.

For sales or service this place always makes me feel like I'm shopping at some small town dealership with my friends and family around.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Prompt, honest service

By Robin's mom on 11/25/2018 at 11:08 PM. Helped by Chris from Service.

I love the guys at the service desk. Got seen immediately; courteous, honest service rep, car ready at promised time and washed. Price was just what I was quoted.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good Service

By jimm on 11/3/2018 at 6:21 PM. Helped by April.

I have been taking my car to this dealership for service for seven years. I usually go on a walk in basis and it only takes an hour or two to complete the service. They are helpful and courteous, and I haven't found any evidence of up-selling.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Start from the bottom

By Trailblazer1 on 10/30/2018 at 2:37 PM.

to make it in life you must have a surtían set of skills. My sales person at 1st Nissan Deion Fernando has what it takes. He is a well mannered, energetic, young man. He Mabe sure we were confertable every step of our experience. I believe that if you can’t converse with some one, you will never understand a person’s needs, Deion was a great listener and understood what we needed. We enjoyed his company and his ability to como up with a solution to a person s needs and wants.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Trojan on 9/25/2018 at 12:51 PM.

Prompt servicing of my car, professional, made me feel welcomed and gave me a ride home. Excellent!! Rafael has always displayed a high level of professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service, friendly & professional

By Sports Car on 9/18/2018 at 9:33 PM. Helped by Kelsea Giffin.

I had a great experience at 1st Nissan when I took my Sentra in for service so when my lease was up I went to 1st Nissan to get a new car. I left with a great car and got a great deal. I had a great experience and will go back again. I recommend 1st Nissan they are thorough and take good care of their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Shopping Experience Ever!!

By Rommyta83 on 9/16/2018 at 3:29 PM.

This is the first time my husband and I buy a brand new car. We were still worried and apprehensive about being overcharged or feel pressured to purchase something less than amazing. Needless to say, I showed up with a check issued by my credit union with low interest (been banking with them +18 years and have credit +780) but guess what! We almost dropped to the floor when we found out we could actually finance the car through their lender for an even lower interest rate!! The salesperson, Brian C. was extremely knowledgeable, friendly and chilled. What else can I say... We are just so so so impressed and happy:)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great job

By Creddick22 on 9/11/2018 at 2:47 AM. Helped by April.

I felt like everyone went above and beyond to help me instead of just trying to sell me on a car. I left feeling a lot better than when I first got there. Thank you for giving me options and making me feel like you all were taking care of me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new nv200

By Tdetrude3 on 9/2/2018 at 10:59 PM.

Amazing delearship. Friendly, safe to work with no tricks. Everyone goes above and beyond to make you comfortable and informed. Friendliest staff I’ve ever worked with. I drove past several closer delearahips to work with Kim Ewing at Simi Valley. Already sending friends their way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

These guys are amazing! Kem is just a great guy, thorough.

By Red2k18 on 9/2/2018 at 7:39 AM.

Orgainzed from top to bottom, everyone is very nice and so thoughtful. Smooth from start to finish. Most successful car sale ever! These guys knew exactly what to do. Hopefully i can purchase another car, cause I’ll definitely be back there for it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Spottiswood on 8/28/2018 at 3:33 PM.

Had a great day buying a new car. Can wait to get on the open road and break this bad boy in. Road trip here we come

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very quick and easy

By Madina24 on 8/25/2018 at 12:52 AM.

Usually buying a car is stressful and time consuming, however this experience was super quick and easy. Daniel was very accommodating and informative, and I would definitely recommend him! Everything went smoothly and he had an answer to every question we had. Overall everything went well and I’m excited to finally have a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Robert at 1st. Nissan is the Best

By JF04838 on 8/22/2018 at 5:34 PM.

Robert in service is simply the best! He is professional, diligent, trustworthy and wise. He creates a friendly atmosphere you rarely find at a dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great dealership

By Vince on 8/15/2018 at 11:56 PM.

Very good experience, everything that they found wrong with my vehicle was fully explained to me, I was quoted the cost of repairs and the repairs were taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Maribel90 on 8/13/2018 at 4:46 PM. Helped by Kim.

The customer service was amazing, very profesional and the stuff is super fun, not a boring environment :) Also the snacks are great and the prices are better!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st Nissan is the team to beat!

By Jedi JJP on 8/11/2018 at 3:52 PM.

Zach Gallawa is a great person to have on your team along with his support staff (Dinesh & Brian & Kim). This is the third car we have bought from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Pablo.valencia85 on 8/1/2018 at 4:56 AM.

Angela jones was our salesperson and she was amazing she walked us through everything, was very patient with us and was great with our 3 year old explained with great detail everything about our new car made our entire car shopping experience great overall grade A++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By cdyosh on 7/30/2018 at 5:08 PM.

We've been buying vehicles here for 25 and are always happy with the service and deals we get. Daniel Bradbury so friendly and beyond helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st Nissan of Simi takes care of you!

By Lcollett on 7/16/2018 at 6:03 PM.

Robert and Brian are the best! They make sure all concerns are addressed and my pathfinder was taken care of. They provide frequent updates on the status of your car. Excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Flawless End of Lease / New Car Purchase Experience

By Fischer on 7/20/2018 at 7:26 PM. Helped by Brian Bernier.

Angela took care of us the moment we met with her regarding our end of lease options. Her knowledge of Nissan’s current vehicles is impressive. Angela provided us with several options for the price point we were interested in, and we completed a purchase of a new vehicle for our daughter in no time at all. Angela’s care/concern and attention to details, during a dreaded car purchasing time, is needed at all dealerships.

I would recommend this dealer.