Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!

By Tonya42117 on 3/13/2018 at 1:40 AM. Helped by Chris.

I recommend First Team Hyundai to everyone! They went above and beyond to make us happy. We ran into a couple of roadblocks with financing and time was no issue to them. Everyone was patient and worked with us for as long as it took to get me financed. Now I’m driving my brand new 2017 Veloster!!! Thank you for everything First Team!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good customer service.

By Bay1964 on 1/10/2018 at 9:18 PM. Helped by Norris Timmons.

I was looking for a truck but came back with a car very happy with my purchases. Excellent salesman Norris Timmons. He was well informed about both the cars and trucks.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The review

By ivalene.flowers on 12/23/2017 at 5:16 PM.

The overall experience was good. It did take longer than expected to get everything taken care of but it was satisfactory. I would recommend this company to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By jillthompson on 12/14/2017 at 5:27 PM.

I was satisfied with my purchase. I was met by a First Team Member and he discussed various options with me in purchasing a vehicle. I appreciate the time and attention that he gave regarding this matter.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By jrdnkeye on 12/14/2017 at 5:18 PM.

I had an amazing experience, the staff was friendly and caring for my needs. We definitely recommend to friends and family that is looking for a new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fast and Efficient

By elawlee on 12/12/2017 at 5:19 PM.

Needed a vehicle quickly. Met all my expectations. Delivery on time and without any hassles. Thank you. Just waiting on my touch up paint to be delivered.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought car

By chipharriswarriors on 12/10/2017 at 5:21 PM. Helped by Tyler woody.

I don’t like typing reviews to finish a survey I agree to take. Y’all need to take this out of being a must to finish survey. Overall experience was great but this sucks. Other answers should be sufficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience!

By joysu on 12/9/2017 at 5:27 PM.

Travelled over 86 miles one way to look at and purchase a car from First Team Hyundai. The vehicle prices were excellent and well worth the travel time. Salesperson was awesome. He explored what I wanted in a vehicle and did everything to make sure I got the vehicle that was right for me and would meet my expectations. I would definitely recommend First Team to anyone looking to buy a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent buying experience

By dgeorge4 on 12/8/2017 at 5:21 PM. Helped by Jake St. Claire.

Several things 1. The dealership appearance- grounds, vehicle presentation, buildings, etc were all professional, clean and organized- excellent 1st impression. 2. Sales staff were very cordial , respectful, well spoken, professional appearance, very knowledgeable on product offerings. 3. Process very streamlined and efficient , without feeling rushed. 4. All interactions with all staff- even ones not related to sales were excellent!!! First Team has an excellent staff, excellent training and we will be purchasing from them here forward. 5. We originally came in to purchase one vehicle but due to the excellent customer service, attention to what our needs were, by listening to us, and his experience and knowledge by Horatio Doregos, my wife and I purchased two vehicles from him. Jake St. Clair and two other gentlemen at the desk aided significantly (sorry they did give me names but I do not have their cards handy), it was a true team effort and we bought two new Hyundai's because of the care and attention by these people.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sticktoitiveness

By rufusarc on 12/6/2017 at 5:33 PM. Helped by Renee.

Renee worked hard to get my business, and Keith Kelso was tremendous on staying on top of the financial institutions to get the deal I was looking for. They worked very well together to secure the sell.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Go with the flow.

By kevintremblay3 on 12/6/2017 at 5:27 PM.

I came in already knowing what I wanted and what I would put down on the car. I wish he could’ve respected that a little bit more. Everything else was well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

friendly people greeters

By givenlamb3 on 11/30/2017 at 5:41 PM. Helped by hartsock.

I have had this makes 4 cars by hyundia and i loved all of them would tell everyone to buy one. when i go to get car serviced they always take me on time and usually tell me when to expect job to be done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another wonderful experience!

By slroberts4 on 11/25/2017 at 5:15 PM. Helped by Keith (finance).

This is the 10th Hyundai I have purchased since 1988 and of those 10 purchases, 7 of them have been from First Team Hyundai. I have always been treated in a professional, courteous and fair manner and would most highly recommend this dealership to anyone looking for a new or used vehicle. The staff members are friendly and knowledgeable and I have never felt as though I was being manipulated or pushed into a sale. Keep up the great work!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai

By duncandog2 on 11/23/2017 at 5:34 PM.

Wayne Lewis is an excellent salesman, very friendly and knowledgeable. We have purchased three vehicles from First Team, with Wayne as our salesman each time. We will definitely return for our next purchase as well.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Outstanding Salesman

By vsp820 on 11/22/2017 at 5:24 PM.

Have bought two Hyundai Sonatas from Wayne Lewis and each experience was awesome. Wayne is knowledgeable, friendly and patient. Wayne’s style is “non-pressure” and it as a pleasure dealing with him and the entire staff.

I would recommend this dealer.

Overall Rating

3.2  

4   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Good, but...

By dawrigh1 on 11/17/2017 at 5:28 PM.

The experience with the actual salesman, George Thompson, was very good. He was a no-pressure type of guy, not aggressive. The rest of the experience, ie. the sales pitch for all of the things that are not the car, was not an experience that I like. I know that they're probably just doing their jobs, and probably doing them well, but I personally just have an aversion to that part of the process. Maybe that's why I am 19 years between new car purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Hyndai Tuscson 2017/Teresa Cruff

By teresa.cruff1 on 11/15/2017 at 5:20 PM.

Allen was very helpful. He found what worked best for me. Had to return the next day to finish the deal and to take a test drive. He was most helpful telling me about the features on the car. He also made sure it was clean and had a full tank of gas. He followed up with a phone call to ensure I was happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By biggdaddyd8 on 11/8/2017 at 5:18 PM.

Service great!. Although I didn't get full features of value edition on Elantra 2018 I'm satisfied. Very friendly workers. Would like for associates to spend a little more time with customer than normal

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai Santa Fe

By smitysgrl on 11/4/2017 at 4:18 PM.

My family has purchased many vehicles here over the years and the experience has always been positive. I highly recommend first team auto mall. They are courteous and prompt.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By jefcoatr on 11/2/2017 at 4:35 PM. Helped by I cannot remember the name of the nice man who helped me with the financial aspect of the buying experience. He was fantastic..

Wayne and the others at First Team Hyundai are outstanding! This was my first time buying a brand new car and I am so glad that I chose to buy from First Team.

I would recommend this dealer.