Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.6  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By DanWhiting on 10/21/2019 at 1:11 PM. Helped by Jordan.

The team at Fischer Honda was very professional and helpful. They also researched another issue with a lost Key Fob I had. One of the best dealer experiences I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By HRVowner on 10/16/2019 at 5:03 PM. Helped by Jordan, Otis.

Quickly in and out, as usual. Advised me of future visits and costs so I can plan my finances. Just remember to put paper in the printer. ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice people to deal with

By Bonnie on 10/15/2019 at 8:01 PM. Helped by Jordan, Pat, Otis and Jeff.

Only problem I had was having to wait over an hour to get a shuttle ride home. Other than that, everything was fine. Everyone was very nice and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional customer service!!

By Happy Honda Customer on 10/13/2019 at 2:30 PM. Helped by Jordan Frazier.

I was contacted and informed that I heeded new filters when I brought in my car for oil change. I appreciated that and I gave Jordan my consent to replace the filters . My car is always clean when I pick it up which I love!! The best part is the communication from service department. Everyone is very kind and courteous! Thank you, Fischer Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rotate tires, plug tire

By ~pixels on 10/11/2019 at 11:24 AM. Helped by Todd Van Allen.

i sorta soured on going to Victory in Plymouth where i bought my HR-V, two yrs ago.. for it's first oil change... i have a good friend who is a master Honda mechanic i go to... they left my cowl loose under the filter and didn't put the caps back on my tire stems causing my trip to Pennsylvania a bit of concern for me in February... but, Fischer for $20 bucks even washed my car, plugged the hissing tire, and even made the fronts 32 lbs, and backs 30 like i asked for Winter... i'll use them as i live in Ypsi and they are much closer... don't even ask me about my treatment at Germain by their sales staff... thank you, Todd Van Allen for your service advise!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Check a Leak

By Copper Sunset on 10/9/2019 at 8:33 AM. Helped by Todd, Darryl.

Called Service because we noticed a substance leaking from our CRV. Todd said they could look at it the next day, but I was concerned and asked if I could bring it in that day just in case everything leaked out and I would have to tow the car. He said sure. I brought it in and Service got right on it. What a relief to find out it was just an overflow from the heating/cooling system. But I appreciated it so much that I didn't have to wait and wonder thanks to Todd and the Service Dept. No charge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and efficient

By Gail on 10/8/2019 at 10:51 PM. Helped by John Frazier.

Always friendly . Always glad when they can fit me in on a Saturday morning, the earlier time the better especially if they have donuts and coffee. Love that they wash my dirty car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

always consistently good

By Boro Girl on 10/8/2019 at 7:07 PM. Helped by Mike Mirza.

I have dealt with this dealership for more years that I can count. I live in Ann Arbor but choose to make the drive to Ypsi for a number of reasons. I have dealt with sales rep Mike Mirza for years, he has always treated me fairly and I feel lucky to have found him. I lease so my oil changes are free and the service employees are very respectful and patient. It is an overall positive experience for a necessity that we all must do every so often in dealing with our vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I called for an appointment at 13:50and was able to get...

By TR on 10/8/2019 at 6:55 PM.

I called for an appointment at 13:50and was able to get one for 14:30 which fit perfectly into my schedule. The service person, Otis, was friendly, efficient, and timely. I appreciated the car was as well. For 50 years I did my own oil and filter changes. Navi got free oil change is very much appreciated. Thank you for your good service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Good experience.

By Chuck M. on 10/8/2019 at 5:54 PM.

Excellent service! All of the employees were friendly and courteous. Waiting time was relatively short. Assessment by technician was straightforward and honest. I highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistant Service with a Smile !!!!!

By RomerellJ on 9/27/2019 at 12:50 PM. Helped by Jordan Frazier.

The level of service and professionalism has never changed. Thank you for always being consistent with treating me like a friend and not just a customer with a wallet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Steve on 9/22/2019 at 1:54 PM. Helped by Todd Van Allen.

It is always nice when dealerships do what they say they will. It was easy to make the appointment for an oil change and they did not too hard to upsell. They completed the work as promised Nice job. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yay - great place for service

By hansejan on 9/21/2019 at 8:02 PM. Helped by I don't recall names.

Nice job! I always like going to this dealer for service. They are down to earth and I don't feel like they are trying to jack up prices or trick me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New 2019 Honda Pilot Lease

By EBG on 9/21/2019 at 1:43 PM. Helped by Kelli Christman & Bev (Finance).

This is our 5th Honda lease and transaction with Kelli Christman. She's the best! She really takes care of all our needs. We love working with Kelli! I LOVE my new 2019 Honda black forest green Pilot EXL AWD! Thank you Kelli!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

honda fit maintenance

By honda-fit-owner on 9/21/2019 at 12:27 PM. Helped by Jordan Frazeier.

We've taken our cars to the local dealer for maintenance since buying our 2008 fit with excellent results, i.e., almost no unexpected maintenance needed. It's very convenient, because we can drop the car off, do errands in town or walk back later to pick up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Odyssey owner on 9/20/2019 at 5:04 PM. Helped by Jordan.

Oil change and tire rotation. Everybody I spoke with was extremely friendly and helpful. Never tried to upsell, but provided necessary information for me to make a decision.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Oil Change

By eg9 on 9/18/2019 at 5:01 PM. Helped by service.

On time drop off of car for oil change...took over an hour to get done but huge park with trails to use your time rather than the stuffy waiting room

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good service and very friendly.

By ErickyB on 9/13/2019 at 9:32 PM. Helped by Don't remember names..

Went in for a minor repair, and asked that the technician show me how it was done, so I could do it myself in the future. He was very solicitous about doing this for me, and then had my car washed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By KJ on 9/12/2019 at 11:50 PM. Helped by Don't know name..

Service department was very helpful in finding my key fob inside the car when I came in to get a replacement key made. I appreciate their help in digging around the passenger compartment to find the lost fob.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Needed a new car unexpectedly, Fischer came through again

By CRVMatt on 9/11/2019 at 6:09 PM. Helped by Mike Miraza.

I got my last lease from Fischer about a year and a half ago and was really impressed with the friendless of the staff, the ease of which the sale happened and the no pressure sales that they offered. Once my previous car was totaled I needed to get into something else and was looking at used or another new lease. Last weekend (at the time of writing) I had no intention of getting into a lease the same day and was just looking for information. I ended up talking with Mike in sales who pulled up pricing for the new leases, gave me a monthly price with the down payment and said "here are the keys go for a test drive". After testing a CR-V EX I absolutely loved the way it drove and I am always happy when I get to be the only person in the car on a test drive. I know Honda cars in and out when it comes to features and tech so I don't need anyone else sitting with me asking questions or making small talk. After the test drive and knowing the price we wanted to make a deal. Mike said to head to the lot, find the color combo I wanted and we could have it all set ready by 3 PM. It was around 10 AM at the time of the test drive and that was fine. Fischer Honda once again gets the highest marks I can give because it was such a great experience. I have referred friends over to Fischer instead of the other Honda dealer in town because I want to support a great company/dealer and want to see the staff continue to do great work in the future. I highly recommend anyone looking for a new Honda in the Ann Arbor/Ypsi area to look at Fischer, talk with the staff and see what they can do for you before shopping around.

I would recommend this dealer.