Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent recognition of problems & customer needs.

By rthomas0817 on 4/2/2018 at 9:32 PM.

Fishers Imports is an excellent service shop for my BMW 335Xi. Complete and comprehensive review and service on my vehicle while paying particular attention to financial investment by the customer. Highly recommend for all imports.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought 2

By Jaws25 on 3/22/2018 at 8:19 PM.

I was looking for a used vehicle for 6 months and came upon Fishers Imports through cargurus. I test drove 2 Infinitis and was happy with both vehicles. I worked with Chris Lucas who was knowledgeable and patient. My husband came with me the next day to make the final deal and found a vehicle he liked. We are happy with both vehicles. We will not by a new vehicle ever again and would definitely go back to Fishers Imports and Chris.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast Excellent service

By VIN on 3/6/2018 at 8:24 PM.

I always bring my ML350 here which I also purchased here. Reliable and fast service for maintenance especially for Euro Cars. You just get the service you truly need.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Kiril on 1/26/2018 at 3:08 PM.

Very fast service and excellent job. It's a new service in that area and very impressive atmosphere and friendly people working fast and doing great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fishers Imports is the best dealership for imports

By anwhite1984 on 1/18/2018 at 12:35 PM.

About a year ago, I needed some work done with my car. Being new to the Indianapolis area, I had reservations about locating a new mechanic or shop to service my automobile. The first few times, I attempted the Mercedes-Benz dealership. After being robbed blind, I began to seek alternative methods of maintaining my vehicle. Someone online suggested finding smaller dealerships that specialized in imported cars. The light bulb clicked; I passed by Fishers Imports every day going to and from work. I decided to give them a try, and I insist it is the best thing that has ever happened to me. I have referred them to everyone I know that has imported vehicles because I am not only confident in their skills and ability but they genuinely provide luxury service to their customers as well. I appreciate their affordability and reliability of getting the job done. Fishers Imports is professional and thorough. Take your vehicle there today, people!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Center - Excellent Service

By rcochrane on 1/10/2018 at 12:33 AM.

I have had the privilege of taking my BMW to Simon and the service team for two items that needed attention. Both times my car was serviced efficiently. I was told what the estimated cost would be and what was being done. Simon walked me through the invoice and made sure I understood what was done. By far the best service experience I have had for a vehicle. I didn't think my experience could be any better after I bout the vehicle, then I went to the service department and the bar was raised again. Outstand job Fishers Imports. Keep up the great work ! Customer for life !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service Great Details Exceed Expectations

By Unicholson12 on 1/9/2018 at 4:45 PM.

This dealership is top notch! Simon went above and beyond to make sure I understood the service needs of my car. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided to get my major work done at Fisher Import the process was absolutely painless. Very quick and professional. I felt like family by the end of the whole process! I would highly recommend Fishers Imports, (Simon in particular) to anyone who is looking for excellent servicing on their BMW/Imported cars, any type of car. Thanks Simon, for ALL your help! I will be a returning customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fishers Import Services

By Nicholson on 1/9/2018 at 1:53 PM.

Simon has been very professional and provides great quality work. We will only take our vehicles to him for any type of service. We highly recommend Simon and his crew. Undra & Rhonda Nicholson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Professional

By Taylor1982 on 12/30/2017 at 10:46 PM.

Chris Lucas was great to work with! He was very professional and extremely personable. He helped me get out of a lease that I was upside down on and into another car. This dealership had so many nice used cars that picking one was a tough decision!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An amazing group of true professionals!

By RP on 12/20/2017 at 7:47 PM.

I had been shopping for a BMW X5 for months and was continually drawn back to FI due to the amazing inventory of exceptionally clean vehicles, the professional sales team (that is not on commission), on site German mechanic, low pressure sales approach, and a level of transparency that included dealing directly with the owner, where he shared his cost on the new set of tires that they were installing. I highly recommend visiting FI for any vehicle purchase, and I can honestly state that my family and I will be purchasing more vehicles from Chris Lucas in the future! Thank you for a great experience, Robert Perkins

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Gentleness

By Fruit of the Spirit on 12/19/2017 at 1:21 PM. Helped by John.

On 12/7/17 I took my BMW in to see wht it's was shaking at stops. Simon shared with me the issue and the possibility of another concern. At the time I wasn't ready to deal with the cost. My husband working in the same business; Contacted a nice man by the name Chris Lucas and we contacted (along with Simon) the warranty company and some of the cost was under warranty. Rather, they are believers or not God worked it for my financial situation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brake noise

By K Franklin on 12/18/2017 at 7:05 PM. Helped by John -Technician in Service.

I heard some brake noise on my Nissan Armada Purchased from them about three months ago. Made an appointment with service. Great guys checked the truck out and explained the issue and with in 30 minutes I was on my way. I did not need any work but they took time to explain what I was hearing. I also purchased this truck form Chris and Peyman back in the summer . They were spectacular to work with. Everyone was very welcoming and treated me with respect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership with great staff

By TheCorrectiveBimmer on 12/3/2017 at 6:45 PM.

I recently purchased a 2011 BMW 535i at this dealership and all I can say is: this place has great customer service. When I initially walked onto the lot, I was immediately approached by friendly staff asking me if I needed help looking for a specific car. The staff here don’t breathe down your neck trying to sell you certain cars, instead they give you space to browse until you’ve found something you like. The cleanliness of the dealership is superb. You won’t find trash On the floor or dirty windows at this place. Also, note that this is a dealership that mostly carries German vehicles and that’s a big plus because they know what they’re talking about when it comes to these cars. Overall, if you’re looking for affordable luxury vehicles with amazing friendly staff and great service, THIS is the dealership to visit. I highly recommend anyone to come by and just look around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jbb on 12/3/2017 at 2:46 PM.

I was in the market for a new car for myself and a truck for my son. Fortunately we pulled into Fisher’s Imports and out came Chris Lucas. Chris was such a breath of fresh air after dealing with many aggressive sales people at other dealerships. Chris was friendly and a really good listener. Once we found the two vehicles we wanted, Chris did a fantastic job of walking through the process and entering all our questions were anweees. Chris continued to follow up after we left to ensure we were enjoying our new cars. From this point forward I will start my search at Fisher’s Inports.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By Fishers-Guy on 11/29/2017 at 5:49 PM.

I thoroughly enjoyed this car buying experience. The sales reps or knowledgeable, professional and fun to work with. I feel like the process was fair and that they were working well with my goals.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Awsome experience!

By gamble on 11/25/2017 at 3:37 PM.

We were in and out in no time! Easy pricing easy trade in. We called ahead told Terry which cars we wanted to test drive and they were ready and waiting for us when we arrived.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent experience

By Hansel on 11/10/2017 at 10:59 AM.

Fishers Imports was a great find for us. There inventory is excellent along with their professional,knowledgeable and friendly staff. Thank you Chris, for making this purchase quick and easy. I have always dreaded the car purchasing process . Not so with you guys, thanks for your fairness.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By mdobs001 on 11/9/2017 at 8:49 PM.

It was a pleasure doing business at Fishers Imports. Nick helped me find what I was looking for and made purchasing a new car easy and painless. Great place to buy a vehicle! 😃

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sunny experience on a gloomy day

By Cardman on 11/2/2017 at 3:31 PM. Helped by Marie.

Very easy to do business with. Responsive to concerrns about detailing the car. Rapid financing process with a very good rate. Personable salesman. Clean and attractive store.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

My Mercedes is a money pit

By Sales123 on 11/1/2017 at 2:21 AM.

I bought a C300. I was initially happy with the experience although I was hoping it would take less than 3 hours to buy a car. Every week I have had the vehicle another thing pops up. First it was the brakes that were supposedly new. Then I was getting spots of fluid in my driveway. Now I have a rear window that won't roll down. 3 weeks, 3 problems, and when I called, they acted like they had no idea I was a customer of theirs

I would not recommend this dealer.