Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, reliable,forthright

By troutman on 11/29/2018 at 1:18 PM.

My buying experience was nothing but excellent from start to finish. The used vehicle I bought was all that was advertised,the price was as stated and no crazy add -ons after the agreed upon deal. The car was detailed to complete satisfaction,and ready when promised.There was two surprises to the sale: a 45 day warranty came without charge,and when they recounted the cash that I paid (after I left the dealership and was on my way home),I got a phone call from manager Andre Selec informing me that I paid TOO MUCH and that they would be returning $100 to me!!!That was cash that he could have put in his pocket and not told anyone about it,but he called me right away. Mr. Stahl and Mr. Selec and the whole operation was top notch as I expected nothing less ,as this is my second purchase from this store (purchased a 2017 Crosstrek).

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

No Pressure Experience

By LouMD on 11/24/2018 at 2:13 AM. Helped by Yvonne Peterson, Andre Selec.

So our intentions were to be "only looking" at the Subaru Crosstrek. We were greeted by one of the managers and he directed us to Yvonne Peterson. She was patient with answering our questions and showed us the features of the various trims and allowed my wife to drive a 2019 Subaru Crosstrek. Yvonne is the type of person one feels comfortable with within a short time. She is experienced. At no time did we feel pressured by her or anyone at the dealership. She spent a lot of time with us (~4 hours) and we ended up purchasing the car. Although no haggling, they had a good price on the car and it was below sticker price. I felt we had a better experience here than another Subaru dealership in Tampa where we purchased my son's 2017 Subaru Impreza. Also dealt with Andre Selec the financial manager, who again did not pressure us when it came to getting warrantee information. Overall a great no pressure experience and yes I would return to buy a car from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive Experience Beyond My Expectations!

By Alise DeFrancesco on 10/23/2018 at 7:28 PM. Helped by Rudin Peqini, Alec Selec.

I had been researching new cars as the time was coming when I would need a new one. Planned on visiting 4 or 5 different dealers for test drives and to ask questions. After being underwhelmed at the first dealer, on a whim, I stopped at Fitzgerald Countryside (which was on my list) and it was my last stop. Best impulse move I have ever made! Such a positive experience! I was walking around the parking lot looking at my preferred vehicle and color when Rudin Peqini came and introduced himself. He listened patiently to my long ramble, processed the important points and suggested a car I hadn't seen. It was perfect! He's good!! I delayed the test drive as it was getting late and I wanted to drive in the daylight so I could concentrate on the car. Happy I did. Drove it a day later and bought it. The car was already detailed so there was no delay. The buying process is absolutely no pressure, no cajoling, no haggling and I felt that I drove away with the best deal I could have made. Rudin made sure at every step of the way that I understood exactly what I was getting and assured me over and over that I was free to call him or come by if there was any sort of problem. His patience is legendary as I asked him several times to explain the warranty. I couldn't believe how thorough and comprehensive it was. It was as though he was taking care of a family member. Rudin Peqini is definitely an asset to the dealership! The closing of the purchase was smooth and enjoyable. Alec Selec is through, personable and a pleasure to do business with. He offered some extras which I declined and there was no pressure or persuading. He is respectful of your decision. Another great asset. So, with all this gushing, I guess you know I LOVE this dealership. I held off buying a new car because of past experiences. Never again!! Fitzgerald Countryside has my business and, hopefully, the business of anyone I talk to. They are the top of the line!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Rich G on 9/21/2018 at 6:43 AM. Helped by Marlin Hucks.

My wife and I have nothing but praise for the treatment we got in purchasing our 2018 Forester. Salesman Andy Stahl and Marlin Hicks in Finance very very knowledgeable in their fields of expertise and product knowledge. There was never any pressure. We would highly recommend this dealership and Andy / Marlin for your sales and / or finance needs in buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Subaru Legacy

By LNGBDR on 5/6/2018 at 1:51 AM.

I just want to say how pleased I was with the whole experience of purchasing my Subaru. I have wanted a Subaru for so long but was really in the market for a smaller SUV. Myself,My wife and my kids went and test drove a SUV that I really had my eye on. After test driving it we proceeded to the dreaded sales office. After telling the guy where We needed to be, he would not work with us, so we left a little disappointed. We then planned driving up the road to the Fitzgerald Jeep dealership. As we were driving, we saw what we wanted at the Subaru dealership and it was not a Subaru. As we got out and looked at it, it had too many miles for my liking. So out comes Andy. We told him what we’re looking for and he said that we should be able to find it st their Jeep dealership. I looked at my wife and she gave me the nod, so I asked Andy if he had and pre-owned Foresters or Outback’s. He said they had a few. We walked down the aisle and there SHE was, a pristine 2015 Subaru Legacy in pearl white with only 17k miles. I didn’t event want to look at the other two models. We Test drove it and after 2-3 minutes in the car, I knew it was going to be mine. She drove like a dream. Got back and talked to Andy and this guys is a wealth ok knowledge on the Subaru’s and was not pushy. I told him I was going to think about it. Well I slept on it and called him the next morning asked him to hold and To have it detailed because I would be back to buy it the next day. We came in, it was waxed and ready to go. Signed the papers and left with the car. If it wasn’t for Andy, I really think I would have regretted not buying a Subaru. This guy and dealership is FIRST CLASS. THANKS Andy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great buying experience

By S18 on 3/17/2018 at 5:10 PM. Helped by Alec Selec.

We were looking for a new car, and we decided to go to this dealership because we had inquired about a car they had available and Andy Stahl provided the information we needed in a timely and friendly manner. When we arrived to the dealership Andy received us and had the car ready for a drive test and all the information we needed. He was very friendly and able to answer all the questions we had and really patient with us. We never felt like he was pressuring us into buying a car from him, instead we felt like he was there to provide all the information we needed for us to decide. He was able to offer a good deal in a newer car than the one we went to check, so we decided to go with the newer car. We had a really good experience with Andy, and we would highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By SubaruGirl on 12/18/2017 at 3:55 AM. Helped by Marlin in finance..

I recently bought a 2018 Subaru Outback from Fitzgerald's Countryside Subaru. My sales associate was Louis Fragoso. Louis was extremely courteous, knowledgeable and professional. He took the time to discuss all of the features of each Outback's package with me on more than one occasion. He made me feel like a valuable customer and even honored a lower price for my vehicle based on information from another dealer. I cannot say enough positive things about Louis or his manager, Corinna. Thanks for making this such an easy and transparent car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

User friendly dealership

By Lakelander on 12/9/2017 at 2:22 AM.

We are always anxious to visit any new or unknown dealership due to pressure technique, but not at this place.We were put to ease from the beginning. Louis and the staff very friendly and no pressure at all. Pricing was very transparent and no hidden add on .Trade- in process was very relaxed and all the detail was easy to understand. Our salesperson, Louis Fragoso was very patient with us and took time to explain in simple easy to understand language.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fitzgerald Subaru Service

By Christa R on 12/8/2017 at 2:09 AM.

Service is always excellent! Service advisors are attentive and always listen. Fast, efficient and friendly. Never had a problem. Car drives like new after each service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very Satisfied Customer

By Carguy on 8/8/2017 at 2:27 AM. Helped by Jose Fadhel.

Jose was extremely helpful. The dealership had just what we were looking for (a low mileage preowned Forester) and we would go back. Would recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

a pleasant experience buying a car

By lovetennis on 7/6/2017 at 12:40 AM.

the service and courteous attention to all my questions was much appreciated. The lack of salesman pressure made buying a car enjoyable. Andy was a joy to have as my salesman. He spent all the time needed to make sure I had all my questions answered. He helped me transfer all my cars stuff into the new Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new Forester

By Chris Hildabrand on 7/3/2017 at 4:05 PM. Helped by Gary Screnock.

The dealership is wonderful! The Fitz experience was everything buying a new car should be. The people are friendly, helpful and was low pressure sales. Gary was great, felt like we were talking to a favorite uncle! He was honest, sincere and focused on what we really wanted. Everyone was excellent, from our salesman to the manager, and the finance guy. Would definitely recommend this dealership for any and all Subaru people!! The Fitz way is the only way to go!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most relaxed and fasted new car purchase I've ever made

By Randy M on 6/16/2017 at 7:30 PM. Helped by Rick Seipel.

This dealership is amazing! We went into look, Phil showed around the lot. We found what we wanted test drove, made the deal and done. No pressure no hassle no back and forth with the manager. Was wonderful! I thank Phil for my wonderful new Crosstrek and Rick for the speed of getting all the paperwork signed and done. (I hate buying cars) but Fitzgerald is ...like I said..amazing Thanks Phil! Randy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast review of inventory that we preselected

By Donna Stevens on 6/2/2017 at 3:29 PM. Helped by Rudi Pequini.

We did our homework before going to the the dealership. We knew exzactly what we wanted and found it there. After looking at several models of suv's we decided we wanted a Forester. We had reviewed the consumer reports artical and felt the Subaru would be a good fit for us. The size of the Forester was perfect. First we had wanted the Jasmine green color but changed our mines after we saw the charcoal color we selected.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

First Forester and won't be the last!

By PK Stevens on 5/23/2017 at 3:09 PM. Helped by George Hios-Sales Manager, RudinPequini-Sales Consultant.

After years of Hondas, finally listened to CR reviews and went with the Forester their top rated suv for years and the difference is night and day. Safety, all wheel drive, with engine and transmission that is not reinvented each year like Honda. Subaru improves upon proven engines, transmissions and electronics each year! George Hios our Sales Manager laid out everything and worked with Rudin Pequini our Sales Consultant to give us the best experience purchashing a car we have ever had. Honest and helpful from start to finish! Rick in F& I finished all paperwork professionally -no surprises! Told George and Rudin we will be sending our daughter in for her next suv in June.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a new Subaru Outback

By joy2dj on 5/11/2017 at 12:26 PM.

We purchased a 2017 Subaru Outback and our sales person was Any Stahl. From the beginning we loved the no haggle...let the Subaru sell itself approach. Andy was informative, kind, caring and was a pleasure to work with. He showed us the Outback we eventually purchased. He made the entire process painless and pleasing. From George to Corinna everyone experienced was wonderful to work with even the sales person (whose name I didn't get) who tried to sell us a new CrossTrek when he saw us sitting in it as we were waiting for some paperwork to be processed was kind and seemed to genuinely care about what we were doing. We will definitely recommend Fitzgerald Subaru, Andy, George and Corinna to our friends and family. Thank you for making this experience a pleasant one. Jim and Deborah Yerman... and to say it another way: We came to buy a Subaru where we met Andy Stahl Who showed us the new Outback…and didn’t haggle us at all. He showed us the Premier edition…with so many things displayed in… And even gave us a fair price…on the car we came to trade in. Everyone was wonderful…George and Corinna too And we will have no trouble…recommending Fitzgerald Subaru. :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Returning Customer after years of denying Subaru

By Eliana F. on 3/24/2017 at 1:03 AM.

I met Andy and Nick just after graduating HS, and while they always raved about Subaru, it wasn't until 8 years later that I purchased my very first Subaru from them. Now I'm on my second. I stopped by in November during service on my previous Subaru, saw the Forester and after not being pressured or discouraged to test drive other SUVs, I told Andy I would be back for that exact car in the show room. At the time I was out on maternity leave and wanted to wait till I returned back to work. He never called to hassle me, he waited till I was ready. 3 months later I returned ready, informed him of which model I wanted, and with the help of Nick on the lookout, he called each time they got a vehicle that matched my criteria. About one week later I left Fitz with the same car I saw in the show room. The day before purchasing Corinna called to help me out with my credit application so I wouldn't be waiting the next day. On the day of purchase Andy and Rick worked together to get me in and out with a great deal, no haggling, stress free!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a vehicle

By Heather M on 3/22/2017 at 2:30 AM.

Andy Stahl really helped us get the car of our dreams and stay within the budget we had wanted. There was 0 pressure from Andy trying to get us to purchase a vehicle, which is awesome. Every other dealership we had been to before always tried to push us to purchase a vehicle. We walked away very happy and confident in our purchase and would definitely recommend everyone to go to Andy at Fitzgerald Subaru for a vehicle. Corrina was also wonderful during the entire process. We have two small kids, and Andy and Corrina were very patient and pleasant making my whole family feel at ease and welcomed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Forester Purchase

By jef3035 on 3/18/2017 at 7:46 PM.

My family has purchase 5 Subaru vehicles from Fitzgerald Subaru since 2007 my daughter just bought her second. I have established a personal friendship with two great salesmen Nick and Andy. They look out for the customers, always making sure their needs are met. They sell cars without pressuring their customers which really appreciate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever while buying a new car.

By buyer,danita357 on 3/5/2017 at 8:57 PM. Helped by George ? and Ed?.

My experience with Andy Stahl while buying a new car was the most pleasant, most informative, and least pressured ever. Andy is genuinely a caring person who is there to sell a car; yes, but also to make sure you are comfortable and well-informed with the purchase. I actually left there feeling like I made a new friend; one who would always be available to answer any questions that arose.

I would recommend this dealer.