Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff, great service

By ltj99 on 7/18/2019 at 5:02 AM.

Frank was very professional and friendly. I was pleased with his service. Would definitely come back again and also recommend fletcher jones to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable and friendly

By screen123 on 7/16/2019 at 4:48 AM. Helped by Mohamond.

In addition to the periodic maintenance, Mohamond answers all our questions professionally and gives us useful tips about how to keep the car in its best condition.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and Out

By Lopez,nanuel123 on 7/13/2019 at 7:29 PM.

I spoke to Tito over the phone about the vehicle I wanted. He was very open to work with me. My wife and I went to the dealership. We hate the back and forth haggling. Tito, however was very professional and understanding. Although I would have liked a better deal, Tito was fair. Within two hours of arriving, we left very happy with our new car. If you are looking for a painless trip to the dealership, consider Fletcher Jones. Ask for Tito. You won’t be disappointed.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Awesome service.... great staff!

By Chuju on 7/13/2019 at 1:51 PM. Helped by Don’t remember the name of the employees.

My car was picked up on time and the loaner vehicle was provided.After servicing my car was return on time. The staff are very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department

By joethet2719 on 7/12/2019 at 11:09 PM. Helped by Mo Firoz.

Mo Firoz, is very helpful. Staff are friendly and accommodating. I was confused with the description of the service performed, but an staff took the paper work to a technician and got an explanation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was awesome

By Sulaiman rauf on 7/8/2019 at 10:10 PM.

I was looking for this car past 1 year exact same configuration which I finally found it. Thanks to Marvin, Fam and AJ for making it possible

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The absolute best experience!!

By Nicollette on 7/3/2019 at 1:09 AM.

Marvin went above and beyond when helping me with my purchase. He was super enthusiastic, friendly, and made sure I really loved the car I was buying. Marvin made the whole process super easy and fast. He listens to what you want and delivers. 11/10, I would recommend. Marvin is quite possibly the best you could get.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with the sales and service.

By AriesChiang on 7/3/2019 at 12:11 AM.

I got a very good deal on my new Mercedes S560. Mojeeb explained to me different purchase options and helped me to complete this great deal. He also walked me through all the features on my vehicle even though it was late Saturday night. Highly recommend Mojeeb and look forward to any good deals in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service overall

By GaryMiki350 on 6/30/2019 at 5:41 AM.

Marvin is my sales to go person and the only one! He spent enough time to go over all the details that I need to know, takes time to choose the right vehicle with me and always take good care of my Mercedes need! This is my 4th Mercedes with Marvin and he always gets me the best deal he can!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By e500 on 6/28/2019 at 6:37 PM.

I have very good experience with their service team especially Ron Reyes. They keep myself and my cars very happy and I recommend my friends ant time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ron is very helpful and best service . Honest .

By cdieo0401 on 6/25/2019 at 11:38 PM.

I am very pleased with Ron service . I have recommended all my friends to take their cars here for service and ask for Ron. Thank you Ron

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Imran on 6/24/2019 at 6:23 AM.

I like the customer service of the place and very helpful .especially Mujeeb Nuno sale representative he is has good knowledge of the products with excellent customer service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone made me feel comfortable

By yvettebr12 on 6/21/2019 at 6:18 PM.

Everyone here is simply amazing I felt happy special and comfortable. I’d recommend this dealership to anyone seeking a vehicle they will be happy with Tito was amazing, Matin was so patient as well n very much on top of things . Obaid did amazing as well al was jus an incredible experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best first car experience!!

By Destineefields 1 on 6/15/2019 at 9:15 PM.

I couldn’t thank Fletcher Jones Fremont enough for making my dream come true & most importantly Mojeeb Nuno. He made me feel so welcomed & at home while doing business. Everything he said that he could do, he made it happen with no question or problem. Mo was extremely professional and funny at the same time. He made Leasing my first car the best experience ever! When I thought it was gonna be stressful. I couldn’t be more thankful & happy for my brand new A220!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Switched to Mercedes

By SwitchedtoMbnz on 6/15/2019 at 1:19 PM.

We just had the intention of ruling out the Mercedes GLC. I wanted a smaller sized SUV and was set to sit down again to purchase my third Lexus RX the following day with the dealership next door. But, I came away very pleased with the Mercedes GLC model and Marvin, the sales manager, made the whole buying experience easy. I wanted a bottom line, upfront price where both our times were not wasted. It was a Friday night and we really wanted to just take a close up look at the car, but here we are—we’ve made the switch to Mercedes! Very happy with the customer experience working with Marvin.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Joe1968 on 5/27/2019 at 6:02 PM.

Thank you mojeeb for helping us purchased another car you always make great to us this company should be honored to have somebody with your qualifications always honest and concerned of your customers will highly recommend family members to come purchase car seat

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great easy experience

By AutumnE on 6/11/2019 at 3:05 PM.

Super easy experience, Mo was very accommodating and worked with me to get the price I wanted for my new car. Overall a great experience, and the staff was all very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb Buying Experience!!

By Mike333 on 5/30/2019 at 6:04 AM.

Marvin is awesome!! I'm impressed by his candidness, friendliness, and efficiency. Working with him to explore the models, checking the cars, and finalize the orders is such an enjoyable experience. He has done an amazing job to consider for customers, learning their needs, and offer the best price!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great salesman services

By Happy customer on 5/30/2019 at 5:49 AM.

Highly recommended Tony Chiem to others due to his pleasant attitude and great help in car selection. Like the atmosphere and cleanliness at the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So unbelievable!

By TomChe Decena on 5/29/2019 at 3:56 AM.

Fletcher Jones has been our dealership since we moved here from Canada! The best in customer service and top of the line customer satisfaction! Nothing compares to the best sales professionals- Tito Talampas and Ron Reyes in Service! Hands down to these two!

I would recommend this dealer.