Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Expierience

By FordTough on 9/27/2017 at 12:24 AM.

I went to Flood Ford to look at vehicles for my next lease or purchase. The salesman approached us right away and honestly I thought "Oh no!" but he was very professional and down to earth. He made my experience leasing a vehicle worth it. I would recommend Flood Ford to anyone looking for a buy/lease.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Extremely professional, exceptional service

By Ford Tough on 8/14/2017 at 6:40 PM. Helped by Jon Tartaglione, Blake.

Long overdue, I wish to thank Flood Ford and their excellent staff. My son located a 2014 Ford F150 online at Flood Ford in Narragansett, and he thought I would be interested in it. Contacting the dealership to confirm they still had the vehicle we made the 1 hour trip to Narragansett. On our way we received a call from salesperson, Jon Tartaglione, who told us the vehicle would be ready when we arrived, and it was. The experience with Jon, was exceptional. He was professional, polite, and knowledgeable about the vehicle. It was comforting to meet with the Finance Manager, Blake, who we did not know worked there, as we had purchased vehicles from him in the past. Kudos to Jon Tartaglione, Blake, and Floor Ford for making a normally stressful situation an actual pleasure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My service experience

By DKD114 on 7/4/2017 at 3:01 PM.

Last week I had a tire blow out on my wife's Jeep. I brought it to a local tire shop who replaced the tire and also told me that I needed new brakes all around. I did not have them do the work, I contacted Gator at Flood because I service my F150 with him. He was able to get me in on Monday morning and their shuttle gave me a ride home. Later that morning Gator called me asking why I thought I needed brakes. I told him about the other shop trying to sell me brakes and he said it definitely doesn't need them. He said that he wouldn't even put them in the "yellow." I appreciated the honestly more than anything. I went to pick it up later in the day expecting a service fee of some sort for their time and the slip said no charge. I wanted to publicly thank Gator and his team at Flood for going above and beyond for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Meghan Shovelton is a star!

By joemustang on 6/27/2017 at 2:17 AM. Helped by Meghan Shovelton.

I was in the market for an extended Ford ESP Premium Care for my 2015 Mustang. I have dealt with a few Ford dealers over time but have never had a more positive experience than working with Meghan and Flood Ford. She was very knowledgeable about the plans and we selected the one that fit my driving habits the best! The price was great and surpassed any other quote I had received! I am definitely sold on Flood Ford, staff like Meghan make the experience painless, I will be back in the future! Thanks, Joe

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!

By kpg on 6/5/2017 at 5:38 PM. Helped by John,Meghan.

My husband and I did some research online. After a couple of phone calls, the vehicle we were interested in was sent over from Wakefield. We made an appointment and everything went so smooth from there. John and Meghan went out of there way to make us comfortable with our purchase. They were both great and we left with our vehicle that night. This is not our first ford but it was definitely he best buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and straight-forward

By Wwh9p22 on 5/29/2017 at 4:43 PM. Helped by Jim Siler.

The process for buying a used truck was streamline and painless. Jim Siler sold me my truck and made the process enjoyable. Will visit again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very welcoming

By jessewjames on 5/15/2017 at 11:27 PM. Helped by Thomas Haggerty.

After exchanging a few emails with Thomas, my wife and I just showed up on Saturday. I see that an appointment would make things easier for you guys, but you really didn't skip a beat. We felt so welcome there by everyone. This was a team that worked well together in order to ensure that we drove out of there happy. Selling cars is your day-to-day life, but for most of us, buying a car is a pretty big deal. Thanks for making it easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

flood ford lincoln

By lorie buckley on 5/4/2017 at 6:50 PM.

wonderful people to work with....knowledgeable, helpful, easy, not pushy...they went above and beyond to help us leave with a car that day and go back home to New York.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

John D and Michelle F were awesome. Highly recommend.

By Michael Mousseau on 5/4/2017 at 2:22 PM. Helped by John D., Michelle F..

Made the car buying experience simple and easy. John D. and Michelle F. were outstanding. I would highly recommend them to friends and family. Patient, not pushy, a complete pleasure to deal with. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By New Car For Bill on 4/10/2017 at 9:01 PM. Helped by Thomas Haggerty, Meghan Shovelton, Michelle Fontaine.

My sales person (Thomas) along with finance rep. Meghan helped make my purchase a very pleasurable experience. These two individuals were fantastic on details and were very attentive to my needs. I also want to thank Michelle very much for getting my initial request into quick process. Again thank you very much to everyone at Flood Ford Lincoln for a job well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new Van

By dave l on 3/1/2017 at 12:56 PM. Helped by Tom Haggarty.

Tom did a great job finding the right vehicle for me.Great guy and i will definitely recommend him to others.Megan in finance also did a great job and was a pleasure to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific

By Donald DeFedele on 1/23/2017 at 10:29 PM. Helped by Tom Haggerty.

Everyone was wonderful and the car is awesome! Tom Haggerty did a great job showing us the car. We bought two cars from Flood Ford this month and both times they were courteous, friendly, and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific Experience

By CC on 1/4/2017 at 11:47 PM. Helped by Josh.

Josh has been terrific. Hey was the reason we returned to buy from Flood. Keep him on board! I also enjoyed my conversations with John Zito. Really friendly dealership without the sense you’re getting hustled. Good selection of vehicles too! My wife and I are really impressed with our Explorer Sport. Ford has come a long way in the last 25 years since we had one of the first ones. Well done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Frank on 12/23/2016 at 10:35 PM. Helped by David Bailey.

The personal involvement with the staff was great. Mr. David Bailey was in constant communication with me after I ordered my vehicle. Mr. Tim Whitford helped me with the ordering. This is my second Lincoln from Flood Lincoln.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, honest people

By rheelan on 12/23/2016 at 12:05 PM. Helped by Bailey, David.

Very clean and comfortable inside. No sleazy salesmen. Everyone in there is great and polite. I bought my previous vehicle there and have all my service done there as well. I've never had any issues and will continue to go there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasure to do business with

By AJ1276 on 11/5/2016 at 4:25 PM. Helped by David Bailey.

I had been in contact with David Bailey looking to lease a 2016 F-150 for a couple of months. David called me with a deal I couldn't pass up. I wanted to thank both him and Tim Whitford the sales manager for taking great care of me, getting me the truck I wanted for the correct payment. Thanks again guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb customer service

By Jim N. on 10/22/2016 at 3:24 PM. Helped by Thomas Haggerty, Meghan Shovelton.

Flood Ford/Lincoln in Narragansett surpassed my expectations of customer service. Tom Haggerty, the sales consultant, spent a great deal of time and patience helping us to choose the vehicle which was right for us, not to mention at the right price. The business end of the process was handled seamlessly by Meghan Shovelton making the entire experience professional and relaxing at the same time. I would recommend Flood Ford/Lincoln without hesitation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second to none

By tgigs on 10/13/2016 at 1:13 PM. Helped by Michelle, Don, Cletus, Meghan & Tim.

From the first person I met to the last, friendly, fair, and professional. I personally want to thank Don, Cletus, Tim, Meghan & my internet person Michelle. Kudos to you all!!!. As a customer all we ask is to work with us and they did that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and no pressure.

By Trish Shaw on 8/5/2016 at 3:55 AM. Helped by David Bailey and Megan in Financing.

The best dealership I have ever been to. Dave and Megan was very friendly and made me feel good about making the purchase. They went out of there way to get me the best deal possible. Thank You

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance - 10k

By Dawn26 on 7/7/2016 at 9:52 AM. Helped by David Bailey.

Came in for my oil change and tire rotation. explained I had a family member at South County Hospital and needed to get back as soon as possible. I was out in less than 10 minutes. Great service Always.

I would recommend this dealer.