Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Audi Service Department

By audi71290 on 8/8/2017 at 2:38 PM. Helped by Aaron and Mark.

Have always had exceptional service here. They go above and beyond to ensure you and your vehicle are taken care of. This is my first Audi and my first experience with this dealership and I must say I am very impressed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service dept!

By Slmc on 7/15/2017 at 2:11 PM. Helped by Aaron and Mark.

Once again Aaron made my service appointment easy and hassle free- both he and Mark were so helpful, it's a pleasure doing business with them!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience at Flow Audi

By Nctravelor on 7/15/2017 at 11:44 PM. Helped by Aliese.

I am always so comfortable in getting my car serviced as Flow Audi is ready for me when I arrive and are sensitive my limited time. They always advise me of progress and when I can pick my car up. Again when I return they get me in and out quickly. Makes me want to stay in an Audi when I need a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent,personalized service

By Lctripp on 7/15/2017 at 12:05 AM. Helped by James, Juan Brian and David.

As first time Audi customers - we were treated with thoughtfulness and great professionalism. James, Juan, Brian and David were extremely helpful to answer questions for our decision making process. No pressure or BS! Will definitely recommend this dealership. We are looking forward to being Audi owners.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Q5 service

By res123050 on 7/10/2017 at 11:37 PM. Helped by Alicia.

Service visit was as good as it gets. I worked with Alicia and she was wonderful. This is as good as car service gets. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

S4 Service

By zortho on 7/7/2017 at 9:54 AM. Helped by Mark.

I had a very positive experience at Flow Audi in Greensboro. Mark, The service technician who assisted me, was very friendly in the work was performed in a timely manner with no issues .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply the best!

By RR on 7/5/2017 at 11:10 PM. Helped by R. Botchway, D. Sternke, Clapper.

As a longtime customer of the service dept., I wanted to make this dealership my first stop in shopping for a new car. They didn't have a car that was equipped like I wanted, but customer loyalty was so strong that they not only found my car, but swapped the other dealer a considerably more expensive one in the same model line, to make a deal with me. Over the years, there have been a lot of case where the service dept. treated me just as well. In my experience, the service dept. often doesn't match the sales dept. This is a top-notch operation all the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!!

By Packers01 on 7/6/2017 at 12:46 AM. Helped by Hani.

I would highly recommend this dealership. Sales manager is a straight shooter and negotiated with me via text before I walked in. I bought the car minutes after I walked in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Team!

By Kista Mansell on 6/30/2017 at 1:13 PM. Helped by Aaron, Branden.

Both the sales & service staff at Flow Audi have been terrific. They are very attentive, and knowledgeable, and really deliver what they promise. Was easy & quick to make an appointment and they provided a beautiful loaner vehicle. Love the personalized attention.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thumbs Up 👍🏻

By JChat on 6/30/2017 at 12:00 AM. Helped by Aaron and Mark.

Efficient, energetic, personable, and on time! They explained the work needed and answered all my questions. I was able to communicate via text, which was helpful at times. Thanks Aaron and Mark!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By hrgjr1965 on 6/24/2017 at 1:20 AM. Helped by Marc.

They were prompt, efficient and professional. It was my vehicle's first maintenance and I was very impressed. There was absolutely no waste of time or effort on my part.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No games

By Yainey on 6/19/2017 at 11:33 PM. Helped by Jack, Hani, Kevin.

I worked with Jack, Hani & Kevin and they were all great. None of the normal BS you get at other dealerships. They worked with me to find the right car, did not pressure and were transparent about pricing. It's funny - I ended up at Flow because I contacted another dealer more local who treated me like a sales lead with automated (and incorrect!) emails and seemed put out to give me a quote (that was $2k OVER MSRP). Flow came in competitive from the first try and didn't play games- they earned my business and I got an awesome car. I would not hesitate to recommend them and in fact would suggest they should be your first stop.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By Pedro2325 on 6/15/2017 at 4:56 AM. Helped by Jason Ford, Alicia Fields.

Greatest customer service I ever had at a dealership. Getting a car serviced can be pretty stressful but these employees walked me through every step and made me feel at home and welcomed as if I was an out of state family memeber who came to visit. Definitely recommend this place and their awesome employees!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jazmya Johnson on 6/15/2017 at 1:52 AM. Helped by Mark and Aaron.

Every time I get my car serviced the service and communication is always above standard. The customer service is incredible! I recommend Flow Audi for all your service needs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience. Car buying can be very stressful, but...

By dougp63 on 5/31/2013 at 2:20 PM. Helped by Jack Bolen.

Great experience. Car buying can be very stressful, but from the moment I got there, Jack Bolen, the Sales Associate who worked with me, was there to help and answer any questions. I let him know I was only "looking" that first day, but was very interested in the A4 and had questions. Jack was very responsive and didn't pressure me into making a decision on any one vehicle that day. I went back 5 days later and purchased the 2013 A4 Quattro they had waiting for me. I've only had the car for a little over a week, but I love it so far. Hopefully when I have to bring it in for service, that experience will be as pleasant and smooth as the purchasing aspect was.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased with my purchase of an Audi A5. Our brand...

By sandrab1983 on 3/20/2013 at 5:53 PM. Helped by Jack Bolen.

Very pleased with my purchase of an Audi A5. Our brand specialist, Jack Bolen answered all of our many questions and the sales manager, Sinisa Mitrusic worked to make sure we got the best deal possible. Will definitely return to them for any other auto purchases.

I would recommend this dealer.