Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Great service

By rswaim64 on 10/16/2017 at 12:26 PM. Helped by Mark.

Great people to deal with when having your car serviced. In and out without a hassle and always polite. very helpful letting you know what will done during the service appointment.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly and efficient

By Mike_W on 10/4/2017 at 2:20 AM. Helped by Aaron.

Bought an A7 and have had it in for scheduled service. They have always been friendly and accommodating. Loaner vehicle is helpful and even though serviceing your car can be a hassle, they make it as painless as possible. Mike

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best service ever! Cheri G

By Cheri G on 10/6/2017 at 1:28 PM. Helped by Mark and Aaron.

I've had my Audi for two years and I can honestly say that by far this is the best dealership I've ever worked with. The service dept is friendly, professional and trustworthy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Do not go anywhere else@!

By AUDI OWNER on 9/29/2017 at 1:48 AM. Helped by Service management staff.

I have purchased two vehicles from Flow Audi. One was an A4 and the other was TT. I have been pleased with both vehicles and also the service that I've received from the dealership. The service has been absolutely excellent and I have trusted them with my vehicle and keeping me on the road since 1990. Do not go any place else if you are considering the purchase of a nice vehicle period Flow Audi is the way to go. I have recommended them for years. Anyone that knows me know that I am very difficult to please at times. Flow has more than exceeded my expectation

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Hiulo82 on 9/20/2017 at 1:09 AM. Helped by Mark and Aaron.

Staff are very nice there . Especially Aaron , he is great . He's fun and knowledgeable, happy to see him everytime 😊. And service are great there , will always go there .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stellar Service

By Debi524 on 9/9/2017 at 12:53 PM. Helped by Mark.

Excellent experience at Flow Audi service department! They are friendly and professional. The Service Advisor provided stellar service in all areas - greeting, offered shuttle service, beverages, complimentary car wash and frequent updates when my car was ready!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Aaron was great he was courteous and kept me updated on the

By Shepardsx2 on 9/6/2017 at 5:28 PM. Helped by Aaron.

They were very efficient and Aaron was awesome he kept me updated on everything and I was very satisfied with everything,I would recommend them highly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Does Sales and Service I've ever experienced

By Packerfan on 9/8/2017 at 11:20 AM. Helped by Mark and Aaron.

From sales to service FIVE STAR. Thank you Mark and Aaron your service was great I'll see you in 10,000 miles. Love my S5

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First rate sales team

By Bob M. on 8/31/2017 at 1:06 AM. Helped by Brian and Jack.

First time Audi buyer. Not your typical new car dealer. Salesman Brian was very knowledgeable and was an excellent listener. Manager, Jack, informative and a pleasure to work with. Good experience. Highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Overall Experience
4   Price
5   Quality of Work

Timely first class service

By Vw14 on 8/25/2017 at 12:43 AM. Helped by Alicia fields.

Always courteous, communication is the key, first class service support, alicia fields on top of service needs, highly recommend GSO Audi, very satisfied, thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+Service Department

By Grey17 on 8/22/2017 at 1:40 AM. Helped by Service Department.

The service department had a loaner car ready for me to use, while my Q5 was getting its first service done! The service department manager to great car of questions I had and was very informative!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Audi Service Department

By audi71290 on 8/8/2017 at 2:38 PM. Helped by Aaron and Mark.

Have always had exceptional service here. They go above and beyond to ensure you and your vehicle are taken care of. This is my first Audi and my first experience with this dealership and I must say I am very impressed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service dept!

By Slmc on 7/15/2017 at 2:11 PM. Helped by Aaron and Mark.

Once again Aaron made my service appointment easy and hassle free- both he and Mark were so helpful, it's a pleasure doing business with them!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience at Flow Audi

By Nctravelor on 7/15/2017 at 11:44 PM. Helped by Aliese.

I am always so comfortable in getting my car serviced as Flow Audi is ready for me when I arrive and are sensitive my limited time. They always advise me of progress and when I can pick my car up. Again when I return they get me in and out quickly. Makes me want to stay in an Audi when I need a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent,personalized service

By Lctripp on 7/15/2017 at 12:05 AM. Helped by James, Juan Brian and David.

As first time Audi customers - we were treated with thoughtfulness and great professionalism. James, Juan, Brian and David were extremely helpful to answer questions for our decision making process. No pressure or BS! Will definitely recommend this dealership. We are looking forward to being Audi owners.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Q5 service

By res123050 on 7/10/2017 at 11:37 PM. Helped by Alicia.

Service visit was as good as it gets. I worked with Alicia and she was wonderful. This is as good as car service gets. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

S4 Service

By zortho on 7/7/2017 at 9:54 AM. Helped by Mark.

I had a very positive experience at Flow Audi in Greensboro. Mark, The service technician who assisted me, was very friendly in the work was performed in a timely manner with no issues .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply the best!

By RR on 7/5/2017 at 11:10 PM. Helped by R. Botchway, D. Sternke, Clapper.

As a longtime customer of the service dept., I wanted to make this dealership my first stop in shopping for a new car. They didn't have a car that was equipped like I wanted, but customer loyalty was so strong that they not only found my car, but swapped the other dealer a considerably more expensive one in the same model line, to make a deal with me. Over the years, there have been a lot of case where the service dept. treated me just as well. In my experience, the service dept. often doesn't match the sales dept. This is a top-notch operation all the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!!

By Packers01 on 7/6/2017 at 12:46 AM. Helped by Hani.

I would highly recommend this dealership. Sales manager is a straight shooter and negotiated with me via text before I walked in. I bought the car minutes after I walked in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Team!

By Kista Mansell on 6/30/2017 at 1:13 PM. Helped by Aaron, Branden.

Both the sales & service staff at Flow Audi have been terrific. They are very attentive, and knowledgeable, and really deliver what they promise. Was easy & quick to make an appointment and they provided a beautiful loaner vehicle. Love the personalized attention.

I would recommend this dealer.