Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By VictoriaJ13 on 9/19/2018 at 5:48 PM. Helped by Dwight.

Dwight was very helpful and made my experience wonderful. I had a very pleasant conversation with Dwight while doing all the paperwork for my new car which made the process easier. I would definitely recommend Flow Honda of statesville to all my friends and family when they are looking to purchase a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By jfcooper1946 on 7/28/2018 at 5:09 PM. Helped by Renee, Brian, Cordell.

Our buying experience was exceptional. The people at Flow were patient, knowledgeable,and courteous. If our questions couldn't be answered on the spot, the people found the answers. Jack C.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place in the Charlotte area to purchase a vehicle!

By rdearden on 12/28/2017 at 8:59 PM. Helped by Joe Her, Robert Gray.

I live in Charlotte and when I made the decision to purchase a Honda, I was frustrated with the pricing game and unnecessary run around by dealers closer to me. After I found a vehicle that I wanted on their website, the overall welcoming feeling and upfront interactions separated this dealership from all the rest. Joe Her, new car manager, worked the figures with me and went out of his way to make sure that I was in the vehicle that I wanted and made the whole process very easy. My salesperson, Robert Gray, made finalizing all my paperwork and the delivery of my new car extremely easy . . . . and quick! I would recommend to anyone if they want a stress free transaction, just deal with the folks at Flow Honda of Statesville. It's worth the drive for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

EXCEPTIONAL CUSTOMER SERVICE!!!

By Princesa on 9/30/2016 at 10:15 PM. Helped by Frankie.

I was assisted by a sales associate by the name of Frankie who provided me with fantastic customer service. She was very knowledgeable and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience trading my car!

By D Lazenby on 5/19/2016 at 12:46 PM. Helped by Michelle, Dean. Gary and Henry.

Michelle and Dean listen closely to my daily driving habits and needs. I bought my CRV from Michelle and she is great. When I came in for service she pointed out that I might like to consider trading due to miles. I had not thought of this, so I drove a 2016 CRV. She and Dean pointed out the advantages and disadvantages of trading before 100k and waiting to beyond 100k. No pressure --they let me decide what was best for me. After consideration, I decided trading was best. The process was easy, pleasant and I now have a new 2016 CRV! Love Love my new CRV!!! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michelle Helm has made buying a car so easy. Thanks everyone

By Linda P Diego on 5/1/2016 at 12:21 AM. Helped by Thanks to Joe, Gary and Buck for helping through the process.

Thank you Michelle for another great vehicle and for making buying a car a great experience. I enjoy coming to your dealership because everyone is so friendly. Thank you, Linda Diego

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Beyond Impressed

By Teni A on 4/30/2016 at 2:20 PM. Helped by Joe, Michelle.

Michelle & Joe are awesome. We had initially bought a 2013 Odyssey a few years back from them. We needed a new car because the 2013 was totaled from an accident. They made the new purchase seamless and worry free. Even in the midst of dealing with insurance and waiting for payment they worked with us so that were not wasting money on rentals. As long as I am in NC (an even if I move) they will always be the place I will go even for service & repair. Keep it up guys !!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By brialjames on 11/7/2015 at 11:39 PM. Helped by Michelle, Brian.

Best car buying experience I have ever had! Michelle, Brian and the rest of the staff at Flow Honda went above and beyond to make sure my experience was over the top! So thankful for their friendly faces and great customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By kathie on 10/20/2015 at 9:37 PM. Helped by Michele, Dean.

Michele Helm and the entire staff who I dealt with were very helpful and patient. They actually made the buying experience a pleasure! I had shopped around quite a bit before buying, but they were by far the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional top notch service

By BigK@Davidson on 8/11/2015 at 1:34 AM. Helped by Michelle Helm, Jason, Chris.

Michelle Helm makes car buying a very good experience. We have purchased six vehicles from Michelle over the years and as long as we buy a Honda it will be with her. Great customer service , good prices and no B.S.! You will be happy you asked for her. Kim n Angie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By jamorgan1234 on 7/27/2015 at 5:48 PM. Helped by Mr Roger Hill.

I have been looking for a Jeep for some time now. I seen one on the lot and was just wanting to look. Roger Hill came out to see if he could help. He made things so simple for me I now have myself a new Jeep in my driveway. If your looking for a new car stop by Flow Honda because they take very good care to make buying a car so easy. Thank you so much for helping me and I see me and my jeep will be together for a long time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By JBC on 7/11/2015 at 1:23 AM. Helped by Dwight Roberts.

We avoid buying a new car because of past experiences. Not so with Flow Honda of Statesville NC. From start to finish, Dwight treated my wife and I with respect, courteousness, and professionalism. We drove cars from dealers of other makes and they did everything they could to pressure us into a deal when we were not completely satisfied or ready to buy. With Dwight, we drove different model Hondas on different days, returning to try another car after thinking over what we liked and did not like about the last model. No pressure to buy! Not once! And when Dwight made me an offer, he bettered discount sales outlets by a sizeable amount without a hassle. A very pleasant experience from first contact to closure, and we are very pleased with our purchase. We certainly recommend Flow Honda of Statesville NC and especially our sales manager Dwight.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Typical Dealership

By bkresge on 7/6/2015 at 8:30 PM. Helped by Stephen.

I am an out of state customer that was looking to buy a new car. The sales manager sold the car under me as we were working out numbers over the phone. This was a huge waste of my time. I would not recommend purchasing from this dealership. Very slow with contacting and hard to get a hold of.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Car Buying Made Easy

By Barbara C on 6/17/2015 at 2:16 PM. Helped by Ron.

Received amazing help from start to finish with Michelle. She is very knowledgable and provides excellent customer service after the sale. Michelle makes car buying easy and stress free. Thanks Michelle !!! Love my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda of Statesville Service Review

By AnnieMoo on 6/4/2015 at 5:13 PM. Helped by Sean Allison, Bobby Gray.

top notch employees give the BEST service! I am totally pleased with Sean Allison's customer service from arrival to departure. THE BEST SERVICE EVER. everything was explained extremely well, and I am very satisfied with the attention to detail given to my vehicle. TEN STARS for service and customer service. I can't wait to go back for more.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

sales experience

By shannon on 5/21/2015 at 5:26 PM. Helped by Michelle Helm, Jason Alexander, Ron Powell.

Michelle is a super salesperson. Jason and Ron were so very helpful. It was a smooth process from entry to exit. Thank you for a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved My Experience!

By Ann H on 4/10/2015 at 5:56 PM. Helped by Michelle Helm.

Michelle Helm is amazing. She makes car buying seamless and smooth. Furthermore, she makes the purchaser feel like her priority. She has one of those personalities that one misses when happily driving away. Go to Flow Honda and ask for Michelle; you'll be glad that you did.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

True customer service

By chris64 on 2/4/2015 at 1:31 PM. Helped by Jenna nunn and art calloway.

I came into flow honda with a broken collapsed moon roof a couple of months ago. The service dep looked at it and said it was not a factory sun roof and since it was'nt installed at flow they couldn't help me, service rep Jenna nunn gave me the name of a place that could.sales professional art Calloway got involved and the wheels started turning. He got on the phone and made some calls and found out the manufactures name and found out there was a recall on this brand of moon roof pointed me in the right direction and next thing you know I've got a new moon roof. Thanks art for going above and beyond, you truly are a great sales professional. I've bought one car from you and I'll buy my next car from you to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deal

By Kathy on 1/5/2015 at 11:44 PM. Helped by Bobby Gray.

I really dislike shopping for a car, so I shopped on the Internet, by email, and by responding to a mail solicitation. Flow Honda was the only dealership I actually visited. I got a great interest rate and good price on a 2015 Honda Accord, and Bobby Gray was great! I am very happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Person and dealership

By Candi Jackson on 12/24/2014 at 2:42 PM. Helped by Michelle Helms.

Our car was on the outs and my sister had recommended Flow Honda to us (she has purchased 2 cars there). I wasn't sure I wanted a Honda, but we did some research and contacted several dealerships. I decided to go with Flow an spoke to Michelle about what cars I wanted to look at, but we would be late because of work. We got there and the cars were ready, test drove and all questions were answered and no pressure, even though it was 8pm. We love our Accord Sport!! "Michelle" and everyone who had to stay til 10:30 were wonderful and lots of help. We have already told all our friends to drive the extra time to Statesville, for the great service and ALOT better prices than the other Honda dealerships in the Lake Norman area.

I would recommend this dealer.