Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By malletti8933 on 10/24/2018 at 5:59 AM. Helped by Jenni Koch.

Jenni is great and she and all the gang went out of their way to help me get exactly what I was looking for in my first brand new car. Thanks guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fit me in

By Darren123 on 10/19/2018 at 1:34 AM. Helped by Kristy Bonsignore.

Flow Mazda went the extra mile to get my car serviced even though I arrived on the wrong day! Not only did they fit me in, they got me serviced in record time. They are always courteous and honest, no extra cost or hidden agendas. I have had my car serviced at Flow for the past 18 months and they are without a doubt the best car care dealership I have dealt with in over 30 years of while ownership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

God sent

By bss001 on 10/9/2018 at 12:51 AM. Helped by Eddie Shaw and Finance Manager...

This was my second car from Flow in Fayetteville. The personnel was very helpful and made my experience fun... Many thanks to Eddie Shaw and management. Bev Swinnie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By lsrivas92 on 9/4/2018 at 11:33 PM. Helped by Christopher Anderson.

They gave great price based on feature I wanted compared to other dealers. The offer was great compared to the Mrsp value. Most important didn't try sell me something above my pay range.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Please with new Mazda CX-5

By Dsgg40 on 8/26/2018 at 6:30 PM. Helped by Eddie Shaw.

The professionalism and approach of the Flow team to include Eddie Shaw and Nick P the manager as well as Stockton all were grant. I have spent many hours there and didn’t seem like I was purchasing it seemed like I was gaining an experience. My Mazi2 has evolved into a bold and confident Maschine with a nicer color and excellent features that will definitely will enhance my traveling anywhere. Thank you Flow. I love my Mazi 2 CX5.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Mazda Dealership

By Salt1 on 8/14/2018 at 11:58 PM. Helped by Service Department.

Flow Mazda really cares about their customers, customer satisfaction, and is the best Mazda dealership I’ve dealt with while serving in the military and being the owner of three Mazdas. If you’re new to Fayetteville and looking for a car, go to Flow. I’ve bought a Mazda 6 there and get all three of my cars serviced there. Excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Experience

By Princesa on 7/26/2018 at 2:37 PM. Helped by Anna Sessoms and Nick Parikh.

This was my first purchase of a Mazda and I couldn't be happier with my experience. They treat you like a person and do not flock you like overwhelming vultures ready to attack when you arrive. Anna and Nick listened to what I wanted, found me the exact car I wanted and worked with me. It was very easy and a very pleasant experience. I definitely recommend them for your next car purchase. I love the vehicle and it's a great deal for the money. Thank you Anna and Nick!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Kenny Cummings

By encore2018 on 6/25/2018 at 1:07 PM. Helped by Kenny Cummings.

I am so happy I purchased my 2018 Buick Encore from FLOW. This is my first purchase of a brand new car and Kenny Cummings made my experience great. He made my son and I feel at ease and welcomed. I am so thankful God allowed my son, Ricardo and Kenny Cummings to help me through the purchasing process of my Encore. So, if you are looking for a new or used vehicle, I encourage you to try FLOW and ask for Mr. Kenny Cummings. You will not be sorry!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Timely and effectively

By Mazdagirl1 on 3/4/2018 at 6:16 AM. Helped by Anna Simmons and Robert Tyner.

Anna had everything ready. Kept me posted and was efficient and on point with what she stated she would do. They took care of recalls and did the full circle service, which I didn't expect. Glad to have had such good service. I feel confident going back, again. Now, I don't have to travel 2 hour for great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Mazda CX-5 Grand Touring

By YEAH.right.88 on 2/7/2018 at 4:22 AM. Helped by Jennifer.

Was in and out quickly without any hiccups. Professional and knowledgable staff. Traded in a vehicle and bought a new one. They gave me a very fair price on the trade in (above Kelly Blue Book). Overall, very impressed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very recommended to a friend

By Mher18 on 1/31/2018 at 12:17 PM. Helped by Mark & Nick.

Flow Mazda gave me what I need for a car and when my papers was on process, they provided me a courtesy loan car for free which is a big help to my every day travel. Thank you flow Mazda (Fayetteville), thank you nick & mark.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't be happier!

By lacyjoe on 1/16/2018 at 10:27 PM. Helped by Kristy.

Went in for a Mazda recall and Kristy took care of everything, including all the free coffee I could drink. Couldn't be happier with my experience with an auto dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT PEOPLE AND GREAT SERVICE

By happy on 1/12/2018 at 12:28 PM. Helped by KRYSTINA.

Looked after all my needs and I was kept me informed via text so there was no phones tags or having to try and reach one another.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Walked in for service and drove off with New CX9

By Kkul92 on 12/29/2017 at 1:35 AM. Helped by Anna and Isaiah.

Took 2011 CX9 in for a recall, husband decided to shop while we wait. We drove away with a new 2018 CX9. Isaiah made us a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service, and very friendly service manager

By The Maz on 11/30/2017 at 3:18 AM. Helped by Anna, the service manager.

I have been coming to this dealership for years, and I always have a great experience, especially with tall the service managers I have met. They have always treated me with respect and have gone out of their way, to ensure that I was satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recall of airbag replacement

By 1mazdaleft on 11/28/2017 at 1:25 AM. Helped by Anna Simmons.

I arrived about 20 minutes early for my replacement and the service department took me straight back. Employees were all smiles and welcoming. Highly recommend using Flow Mazda!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They treat me right!

By JAdams on 9/8/2017 at 1:34 AM. Helped by Donna.

I have purchased 2 cars from Flow Mazda of Fayetteville. In both cases I shopped other dealerships in the area looking for the best price and came back to Flow both times. I find them to be honest and fair with me. When looking for a particular color or trim package, they find it for me. The service for my car is efficient and I have never been disappointed. Next time I'm looking for a car I'll go back to Flow.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Jo on 9/6/2017 at 12:35 PM. Helped by Donna Boggs.

Everything was far better than expected. Friendly and attentive staff, reliable service and very convenient. I was offered a loaner car and the work was completed within the timeline given.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Pleasant, low pressure car buying experience.

By Atf788 on 9/1/2017 at 1:42 AM. Helped by Isaiah Walker.

Friendly, knowledgeable sales staff. Appropriately assertive, but no high pressure or aggressive sales tactics. We were able to reach an agreeable price point and trade offer and my overall experience was pain free. I would recommend Flow to friends or family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Above and beyond

By MsBe97 on 8/25/2017 at 11:14 PM. Helped by Donna Boggs.

I brought my vehicle for service to Flow Mazda. I met Donna Boggs, who is the service manager. She assured me that my car would be well taken care of and it was. They treated my car as though it was their own. I truly appreciate the care and thoughtfulness that was shown to me throughout the service. I was kept updated through text messages, which is so convenient. The entire team went above and beyond their calls of duty! I will NOT take my vehicle anywhere else!

I would recommend this dealer.