Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.6  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience at Flow Toyota of Statesville

By Wanda Harris on 9/8/2018 at 1:06 AM. Helped by Mike Buchan.

Everyone at Flow Toyota was so welcoming and helpful! But, I would especially like to say thank you to the best salesman,Mike Buchan! He was very helpful and took his time...explaining all the details of the car I was interested in. He wasn’t pushy and I didn’t feel pressured. I would highly recommend Flow Toyota of Statesville and Mike Buchan

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Bought the car

By Jonjon1794 on 8/19/2018 at 10:17 PM.

My experience with flow Toyota of Statesville was seamless and easy and informative as well as my salesmen Will and Joseph whom were helpful and courteous and extremely knowledgeable throughout the whole process. I would recommend anyone to give flow Toyota a chance, you won’t be

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new car purchase

By Shane-marie harris on 9/5/2018 at 2:31 PM.

My salesman was Jerry Lambert he was awesome with me and my two small children. We were there for a while between dealing with prices and test drives my children were starting to get restless but the whole time he made sure our experience was a great one. Jerry did an awesome job

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Terrible service

By Disapointed on 9/4/2018 at 2:55 AM. Helped by Ashley (service).

I'd give them 0 stars if I could. Waited 3.5 hours for an oil change and tire rotation without any explanation from staff as to what is taking so long. Send couple of emails since, to inquire about a repair under warranty - not a word back, but they sure flood your email with bs messages about how much they care about your experience and to let them know if you are not happy with anything. Send emails, called - nothing. In my 20+ years of owning a car I'd rank them just below "jiffy lube" or "take 5" on professionalism, knowledge and customer service. I'd service my Toyota in Walmart before I go back to this place.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the best car purchases I can remember.

By Steve on 8/24/2018 at 9:43 PM. Helped by Vinnie Centro.

No pressure Vinny was just the best he asked good questions and lead us to the perfect car we were looking for and gave us time to make our decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Great Customer Service from Mike Buchanan

By Janelle123 on 8/20/2018 at 10:52 PM. Helped by Mike Buchanan - 5 star rating.

Mike Buchanan was very helpful and this was our 2nd purchase dealing with him. He was patient and personable. We did not feel any pressure to buy something we didn't want. He is always helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sam and Bryan were awesome!

By 78Renee on 8/20/2018 at 10:18 PM. Helped by Sam Moose and Bryan.

I needed a car and I meet a very nice and helpful man named Sam Moose! Got me a nice used car and a very good deal on it with low payments! I couldn’t ask for anything else ! And his partner Bryan was very professional great attitude and made sure I got a good deal! I would send my friends and family to then when they are ready to get a car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought the car

By Avmeqindteng on 8/18/2018 at 7:45 PM. Helped by Matthew Hunt.

Very nice staff, salesman in particular was kind and not pushy. Didn’t have to wait long for paperwork and the one price prevented sales traps and hidden fees. Overall great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Such an easy purchase thanks to Khamsey and Joe!!

By SPerry on 8/11/2018 at 4:43 PM. Helped by Khamsey.

I love my new Highlander and really appreciate everyone who helped me get exactly what I wanted! Thank you Flow Toyota in Statesville, NC for making it easy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent! Vinny Centro your the best!!

By PamB on 7/31/2018 at 12:12 PM. Helped by Brian Hayes.

On July 26th I purchased a Fiat 500 from Vinny Centro. The experience was pleasant & easy. Vinny has a friendly personality, is easy going, did what he said he was going to do, stayed in touch through the buying process, very knowledgeable about the Fiat and treated me with integrity and respect. I would definitely recommend Vinny and if & when I ever need another car I will be calling him. Thanks Vinny!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Merlin18 on 7/30/2018 at 10:20 PM. Helped by Vinnie Centro.

Went to Flow Toyota of Statesville.. This was my third dealership that I visited. Met a salesman named Vinnie Centro. I automatically felt comfortable with him because of his friendly personality and he was not pushy at all. He took the time to understand what I was looking for and thoroughly explained all of my options to me. He was very patient with all of my questions and was very knowledgeable. I had a great experience and purchased my vehicle from Vinnie.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant Experience

By NJ2NC on 7/30/2018 at 3:37 PM.

Recently purchased a 2018 Camry. Vinnie Centro was our salesperson. Vinnie answered our questions, and knew his product,helped with the new technology which was new to us as Senior Citizens. Vinnie Centro was friendly,helpful and made the purchase a simple procedure. Thank You Vinnie.Andrea and LeRoy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

No Pressure Buying

By Highlander girl on 7/28/2018 at 12:51 AM. Helped by Vinny Centro.

I just purchased my dream car , the Toyota Highlander. I appreciate the help and professionalism of Vinny Centro. He was not pushy and allowed to the time I needed to make my decision. I appreciated that. Other dealerships were very pushy and turned me off to buying from them. Vinny Centro was very friendly and helpful. I got exactly what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and friendly. I highly recommend Flow Toyota.

By Jocie WS on 6/23/2018 at 9:42 PM. Helped by Will Snyder.

Great and friendly service. I got exactly what I wanted and more. Will Snyder gave me choices to choose from. Hubby saw other deals in other cities. But I wanted to stay with Flow Toyota. I am glad I did. I love my Corolla.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very good

By Happy Girl on 6/21/2018 at 7:13 PM. Helped by Khamsy Kapreo.

Everyone especially Khamsy was very helpfull to help me find the car I wanted The manger Son very helpful and my I was very pleased with my expiernce at Flow Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Extraordinary Service from Joe Z.

By Kirouacfam on 6/15/2018 at 4:46 PM. Helped by Joe Zahran.

Joe Zahran treated my girls and I like family! He answered all of my questions and concerns. I test drove two different vehicles because I wasn’t sure which one to go with and he was able to list the differences and point out aspects that would benefit me as a mom.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easy and transparent

By Hondaguyyep on 6/13/2018 at 8:46 PM. Helped by Khamsy Kapkeo.

The prices are listed on the cars so you know what you are getting. The car fax are with the cars and the warranty isn’t bad either. They have great customer service also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very awesome experience

By Smoua757 on 6/8/2018 at 6:04 PM. Helped by Riley.

It was my first time ever buying a car and the salesman helped to make everything understandable throughout the entire process. Riley really knows his stuff! He was very polite and down for anything. He made the experience very easy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Frienfly and Helpful

By Insane guy on 5/15/2018 at 12:52 AM. Helped by Sam Moise, Salesman and Chris Haverstick,"Finance.

Best dealership we have ever used. All the staff was friendly and helpful. Salesman was really great with helping us in our decision. Chris in finance really worked hard to get us the best rate. We will be happy to tell all if our friends about the dealership, in fact we have already started.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with David Cardona

By carbuyer glenda123 on 4/9/2018 at 9:49 PM.

I have driven Toyota’s since the early 1990s. I just traded cars with David Cardona. He is a very professional and courteous sales person. He made my shopping experience a pleasure.

I would recommend this dealer.