Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great customer service

By Mel on 6/18/2018 at 3:17 AM.

Great experience!! I went in not expecting to get a new car and I did! They worked with me and I was happy with it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional sales/ finance personnel

By Shirl the customer on 6/17/2018 at 2:50 PM.

Very professional and not too pushy sales person, Jim Trenner, who seemed genuinely interested in finding right match for what customer was looking for. I was also very impressed with the finance guy, Michael Sharp, who explained the different insurance options and allowed me to make best decision to meet my future needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new Veloster!

By DonnaZenz on 6/16/2018 at 11:31 PM. Helped by Solomon Bartkovsky..

The other night my husband and I decided to find a used car for me. My 2002 Honda Civic had just died (again), so it was kind of a necessity. We met Solomon Bartkovsky and he made a list of used cars that fit my budget. We test drove a really cute white Veloster and I was sold on it but when we went back into the showroom, the beautiful new red Veloster was just too enticing. Solomon showed us the car and was very courteous and knowledgeable. We decided to get the new car and I couldn’t be happier! Overall, the experience was just perfect! We would definitely come back and ask for Solomon or tell our family and friends to check out Folsom Lake Hyundai if ever there is a need for help in finding a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My New Ioniq

By SacScotty on 5/24/2018 at 4:14 PM.

We got a great deal on a new Ioniq Hlybrid. Our salesperson, May, was fantastic. Knowledgeable about the car and financing options. This was an outstanding experience. We highly recommend this dealership, and May, our favorite salesperson. Ed, in finance was great too! He explained everything clearly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new Elantra se

By Gradscar on 5/18/2018 at 2:01 AM.

Found exactly what we were looking for. Andrew was very helpful and made the whole experience pleasant. It Didn’t take us long to purchase the car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

You guys are GREAT!

By Stacey on 4/25/2018 at 6:58 PM. Helped by Mark.

Thank you guys! We are loving the Santa Fe. Thank you so much for the recommendation and for all of you (especially Mark and May - they work so hard!) for staying so late to get us home in our new car. May is exceptional! Mark is hilarious and Sam, you and your team made it so easy. Thank you again and we'll see you at our first oil change!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of Hyundai Sonata Purchase

By carguyLtCol(Ret) on 4/17/2018 at 12:30 AM.

Sanlesh pal and Gabriel Polano provided outstanding assistance and information in my recent purchase of a new 2018 Hyundai Sonata sedan.. It was my pleasure to see their enthusiasm and knowledge in finding the best solution for me.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great experience

By XpoHornet on 3/12/2018 at 11:01 PM.

Shawna made it an enjoyable time at the dealership which is hard to do. Her personality and smile made it easy to finalize the purchase our my new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Care

By Marievi on 2/7/2018 at 9:31 PM.

May is very courteous and people person. She have excellent communication skills and very responsive when we call for vehicle questions. We would recommend her to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant and professional

By Calico on 1/28/2018 at 2:13 AM.

We were treated very well-no one was pushing us to make a decision prematurely. Very helpful, thorough staff. Got a great deal on a used car. The process was efficient, quick, and pleasant. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Dealership!

By Cyndi W., Sonora on 1/15/2018 at 9:46 PM.

I called Folsum Hyundai with a specific list of what I was looking for in a Hyundai Elantra, and they found it, held it until I could get there two days later, and made my purchase as smooth as could be. They gave me the price I asked for, and made sure I understood what I needed to be able to drive away with it. They also called more than once afterward to check how I was doing, and have been available to ask questions when I've needed help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

They worked hard to give us a good deal.

By ChaCha on 12/27/2017 at 6:29 PM.

We came in with a pre-approved loan from our bank. We knew exactly what we wanted to pay and exactly what we wanted. We got a beautiful certified pre-owned and ended up with a better finance option.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

How easy and nice was that

By James on 12/21/2017 at 10:29 PM.

I went into this dealership when they opened in the morning and was out with my brand new car in two hours the staff and the facility and the service was awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job Hyundai

By maiducoach on 12/20/2017 at 5:22 PM.

Fantastic experience. Great service, expert sales person. I look forward to getting my Ionic serviced at Hyundai Folsom. Will definitely recommend Hyundai Folsom to my friends and family.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

customer service

By rosebeth8 on 12/15/2017 at 5:28 PM.

James Trenner gave me great customer service, went out of his way to explain and show me the car, and let me try out car . Very friendly.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of customer service

By emerald.siff on 12/14/2017 at 5:30 PM.

They did a great job helping me according to my needs. I forget the girls name who helped me but she was very easy to talk to and seemed like she new what she was talking about with my car buying experience:)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good dealership, good people

By armway22 on 12/13/2017 at 5:20 PM. Helped by Jerry Eastman.

Probably the best dealership in Folsom area. There are a few good people that bring the dealership service standards up (bought a car recently and enjoyed working with Dave Lawrance, Jerry Eastman, and Ed Weaver). If the next car I am buying is Hyundai (high chance), then this will be the dealership. Roseville Hyundai (bought from them too) also is a good one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new Hyundai

By idavdi on 12/12/2017 at 2:35 AM.

Sam and David were very professional and polite. They answered all of our questions and helped us understand the different options available. This was one our most hassle-free car buying experience ever. It could have partly been because we had the True Car quote, but I am sure it was also partly because they knew how to do their job right and provide great customer service to their buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

.

By nickbrandtbrig5 on 12/9/2017 at 5:24 PM.

My experience was excellent. I eould return to the dealership and recommend Folsom Lake Hyundai to my friends and family. No more to say. Thank you.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Elantra Buying Experience

By jacob.d.mcgrew on 12/7/2017 at 5:52 PM.

Everything was good. I don't like to be hassled with stuff I don't want to buy and that was kept to a minimum. The price was awesome. Wouldn't have bought a new care without such a good deal.

I would recommend this dealer.