Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Care

By Marievi on 2/7/2018 at 9:31 PM.

May is very courteous and people person. She have excellent communication skills and very responsive when we call for vehicle questions. We would recommend her to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant and professional

By Calico on 1/28/2018 at 2:13 AM.

We were treated very well-no one was pushing us to make a decision prematurely. Very helpful, thorough staff. Got a great deal on a used car. The process was efficient, quick, and pleasant. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Dealership!

By Cyndi W., Sonora on 1/15/2018 at 9:46 PM.

I called Folsum Hyundai with a specific list of what I was looking for in a Hyundai Elantra, and they found it, held it until I could get there two days later, and made my purchase as smooth as could be. They gave me the price I asked for, and made sure I understood what I needed to be able to drive away with it. They also called more than once afterward to check how I was doing, and have been available to ask questions when I've needed help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

They worked hard to give us a good deal.

By ChaCha on 12/27/2017 at 6:29 PM.

We came in with a pre-approved loan from our bank. We knew exactly what we wanted to pay and exactly what we wanted. We got a beautiful certified pre-owned and ended up with a better finance option.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

How easy and nice was that

By James on 12/21/2017 at 10:29 PM.

I went into this dealership when they opened in the morning and was out with my brand new car in two hours the staff and the facility and the service was awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job Hyundai

By maiducoach on 12/20/2017 at 5:22 PM.

Fantastic experience. Great service, expert sales person. I look forward to getting my Ionic serviced at Hyundai Folsom. Will definitely recommend Hyundai Folsom to my friends and family.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

customer service

By rosebeth8 on 12/15/2017 at 5:28 PM.

James Trenner gave me great customer service, went out of his way to explain and show me the car, and let me try out car . Very friendly.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of customer service

By emerald.siff on 12/14/2017 at 5:30 PM.

They did a great job helping me according to my needs. I forget the girls name who helped me but she was very easy to talk to and seemed like she new what she was talking about with my car buying experience:)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good dealership, good people

By armway22 on 12/13/2017 at 5:20 PM. Helped by Jerry Eastman.

Probably the best dealership in Folsom area. There are a few good people that bring the dealership service standards up (bought a car recently and enjoyed working with Dave Lawrance, Jerry Eastman, and Ed Weaver). If the next car I am buying is Hyundai (high chance), then this will be the dealership. Roseville Hyundai (bought from them too) also is a good one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new Hyundai

By idavdi on 12/12/2017 at 2:35 AM.

Sam and David were very professional and polite. They answered all of our questions and helped us understand the different options available. This was one our most hassle-free car buying experience ever. It could have partly been because we had the True Car quote, but I am sure it was also partly because they knew how to do their job right and provide great customer service to their buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

.

By nickbrandtbrig5 on 12/9/2017 at 5:24 PM.

My experience was excellent. I eould return to the dealership and recommend Folsom Lake Hyundai to my friends and family. No more to say. Thank you.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Elantra Buying Experience

By jacob.d.mcgrew on 12/7/2017 at 5:52 PM.

Everything was good. I don't like to be hassled with stuff I don't want to buy and that was kept to a minimum. The price was awesome. Wouldn't have bought a new care without such a good deal.

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
4   Friendliness
2   Overall Experience
3   Price
2   Quality of Work

Hyundai

By joybrat36 on 12/7/2017 at 5:52 PM.

Not satisfied. Cheap car. Probably will not recommend to friends and family. I believe Hyundai cars are cheap. Went against my better judgement for warranty.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By bakes1994 on 12/7/2017 at 5:49 PM.

I walked away a very happy customer. Will definitely be coming back to shop. I Have already told friends and family on how excellent my experience is and told them to check it out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elantra purchase

By hcardinale on 12/7/2017 at 5:34 PM.

Great experience very satisfied with staff. Fast and low pressure salesperson. This is my second good experience with this dealership. Will likely come next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NEW LEASE

By ruthandmike0 on 11/27/2017 at 5:26 PM.

Staff was great, Rachel and Sam really worked hard for us. The finance department is the weak link in the company. They should be able to calculate local tax when the purchaser and the dealership are both in the same city,

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great dealership

By Don on 11/27/2017 at 3:37 PM.

Rachel Moffett sales and Samlesh Pal Sales manager were wonderful and were knowledgeable and helpful thru the process of buying our car. Sale was easy and timely.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service and satisfaction

By sahunfolsom on 11/24/2017 at 5:18 PM.

The sales representative was so professional and comfort. Great pleasure purchasing my new car from her. Well understood my needs and provide recommendations. Good enough test drives for making decision.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New car purchase

By r.lucas60 on 11/24/2017 at 5:17 PM.

Would recommend to friend and staff was great. James Trenner was very helpful and professional. He was very patience with us. Finance process was alittle lengthy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai Review

By gcoyne712 on 11/21/2017 at 5:26 PM.

The car leasing process went very smoothly and quickly. My payments are very affordable and my car fits my needs completely. The staff was super nice and engaging and I felt they were really working hard to so I was able to leave in a timely manner with a brand new car.

I would recommend this dealer.