Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2015 Explorer

By Billd170 on 9/3/2017 at 10:54 AM.

Purchased a used Ford Explorer from Kevin, he was aces from start to finish, I would highly recommend purchasing your next vehicle from him and his team.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Brooklyn Lady on 8/31/2017 at 5:40 PM.

I was so exhausted and stressed trying to find a used car - wondering if it was a waste of money - would it break down in a few months..... This dealership was our 9th one in 2 weeks. We went based on our experience years ago with an old Mazda 626. We went in to look at the used market and it just made sense in the moment to buy a new car. Mohamed is a great no-pressure salesman. He sat down with us and get the straight talk about the #s. We never felt pressured in our decision. His manager was also wonderful and made us feel comfortable. Even Tommy, the finance manager, was so friendly and helpful with the paperwork. These gentlemen are wonderful - when we left we felt like old friends. I highly recommend them. After making the decision to purchase, all of the stress of the last 2 weeks was gone. We are loving our Mazda6.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Excellent service with one snafu

By wallyz on 8/25/2017 at 5:20 PM.

Had an excellent experience with David. No high pressure, extremely friendly, courteous and very professional. I knew the model I wanted an the price I could pay. David worked it out and we were able to come to an agreement. It was a little more than what I wanted to spend, but no regrets. I am very happy with my CX-5. There was one problem. When pickup my car, I found out that the taxes and a fee were calculated incorrectly. Obviously I wasn't happy. They were willing to split the difference so it made it a little easier. Just to be clear I don't think they were trying to get away with something. I believe it was an honest mistake. I do recommend this dealership. Everyone I met was very friendly and welcoming.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

so friendly and in formative

By sophie on 8/16/2017 at 6:17 PM.

Stephen and his team did an excellent job in our experience with them.. he answered all our questions and even the ones we didn't ask...lolol

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Andrew617 on 8/1/2017 at 4:55 PM.

David was a great salesman and he helped us find the perfect car for a great price. I 100% recommend this dealership and will come back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By ib on 7/30/2017 at 12:37 PM.

David was excellent. Had a small window in which to get my car and he made it work with the utmost professionalism. Would not hesitate to buy another car from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional customer service

By Melinda Incze on 7/14/2017 at 6:02 PM.

David and the whole team at Mazda Valley Stream made us feel welcome and comfortable from the moment we walked through the door. It was like purchasing a vehicle while hanging out with family. They explained the procedure, answered all our questions, made sure we were comfortable with our choice and made the whole experience pleasant. We are very happy with our choice and grateful for the amazing people we met through the process,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service !

By Nicolevega2017 on 7/13/2017 at 7:09 PM. Helped by Josh.

Kevin,josh and the rest of their team went The extra mile to make my experience fast and stress free. The service was great, they were a pleasure to work with. Would definitely recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Star experience

By Sdesimonex on 7/3/2017 at 6:33 PM.

Clean updated dealership with exceptional Sales and Service teams. From the moment you walk in they greet you, and offer you the best rate without the pressured sales pitch.. what a relief. I will be returning for my next Mazda thank you Valley Stream Mazda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely Fantastic Customer Service - Wow!

By Sarah Cooney on 7/1/2017 at 3:26 PM. Helped by Josh, Tim, Tommy.

If you are looking for people who really CARE about your car buying experience, you must work with the people of Mazda Valley Stream. Our first interactions were with Josh. He was enthusiastic, helpful, and had such a great "can-do" attitude. He gave us some pretty persuasive numbers and even sent a video he created himself of the car we were looking at! When we arrived at Mazda, Josh's personality really shown through. What a great guy! He set us up with Tim, an affable and funny salesman, who took us out on a test drive, kept us laughing while we worked on the numbers (a process that COULD be nerve-wracking!), and even invited us out to lunch when he learned my father was a veteran! We also worked with Kevin, one of the managers, who really helped get us down to the right numbers. As a teacher on a budget, I was so incredibly appreciative of Kevin's support and customer service. He really wanted to work with us and make sure we were happy and it was evident in his interactions with us, as well as his involvement in the follow-up situation. There was an issue with transferring my license plates and on one of the busiest days of the holiday weekend, Kevin and Tommy (one of the finance specialists), took time to inform us of what was going on and promised to do all they could to help us through the situation. They pulled a lot of favors and were able to straighten out the situation for us. I am so grateful to all the employees at Mazda Valley Stream. The concern they have for their customers, the fact that they truly want their customers to be happy and comfortable with all aspects of the car buying process, and the enthusiasm they have for their work make it an honor to write this review.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service!

By Sal Mancuso on 7/1/2017 at 12:44 AM.

From the minute I called the Valley Stream Mazda dealership, Kevin Persaud made me feel at home. Upon arriving, Kevin approached me and addressed me my name which was a pleasant surprise given that our conversation on the phone was no longer than a couple of minutes. He quickly introduced me to David who introduced me to the Mazda 3 GT and all of the updated options. Not only did I get the car my wife wanted but they drove over 150 miles to retrieve it at no cost to me. Upon picking up the car, I was introduced to the owner, Eric, and others. I was well received and again, made to feel at home. David walked me through the car and all of the features. They met my desired monthly payment with very little down at signing. Valley Stream Mazda rolled out the red carpet for me and I will never forget it.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Used Honda Insight

By Rgilligan on 6/20/2017 at 6:26 PM.

I purchased a used Honda Insight from this dealer a little over a month ago. I had been shopping around and was really fed up with the way dealers generally treat people - skirting around added fees and such. It felt more and more like walking into a dealership was like walking into a shark tank. Not here, though. No bull***t, no hassle, I purchased the car at the actual price it was listed for, the only extra charge was tax (which is to be expected). No hidden fees no scams about "internet prices," I was incredibly pleased with these guys. Someone at the dealership also mistakenly registered my car (I had wanted to transfer my registration from my old car,) and the manager didn't charge me because it was their mistake. Overall great car buying experience. Genuinely friendly salesmen who don't seem to be trying to trick you or take you for all your worth. They want to make a good name for their dealership and so far they are. Highly reccomend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and Knowledgeable

By mikayla on 6/17/2017 at 3:37 PM.

Our experience last week at Mazda of Valley Stream was incredible. We were just starting to look and had no intention of closing a deal the same day. We were greeted by our salesperson David Mondesire and told him what we were looking for. He recommended the Mazda CX5 and since the one on the showroom floor had been sold the day before, took us out to the lot to look at the inventory. Very quickly we were going for a test drive. Amazing car, with great features and drivability. We negotiated a lease agreement quickly and later that afternoon, left with our new car. Everyone was incredibly friendly and informative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Mazda Dealership

By Leslie and Shermaine on 6/17/2017 at 4:27 AM.

We went to this dealership after visiting a previous Mazda dealership and receiving very poor customer service. We had a completely different experience at Valleystream. Our product and sales specialist David was exceptional and extremely knowledgeable in the vehicle, a (2017 CX9 GT) we were seeking. He immediately approached and greeted us without us ever having to ask for help. He expertly explained the differences between the different trim levels, features and pricing. We never once felt pressured, which was quite refreshing. I was particularly impressed with how well the vehicle was detailed and prepared. Overall, we're very happy and satisfied with the purchase, the environment at the dealership and most importantly, the experience. Than you David!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and price

By Wyatt Gibbons on 6/14/2017 at 5:35 PM.

Mazda of Valley Stream was terrific and so was my experience there and with all of the staff with whom I worked. From my initial contact by "chat" with Melissa, to my visit to the showroom to test drive with David, it was all seamless. David was a great guy, well-informed on the inventory and features and a low-pressure salesman, which I like. He recognized that I had already done some homework and didn't need to push - but was ready to answer my many remaining questions. Kevin was great also, helping with the deal itself once I decided I wanted to buy the Mazda 3 right then and there. He gave me a generous offer on my trade-in which helped get me closer to the number I needed. Then there was the finance guy Tommy who was an indispensable part of the equation that got me behind the wheel - he was able to work out a few logistical issues, threw in a little perk and got me to a number I not only could handle, but was actually happy about. Tommy was also a blast to talk to - a real regular guy. It did take pretty much all day, but the dealership was clean and everyone was pleasant and there're worse ways to spend a day than getting rid of an old car that was starting to nickel and dime me and leasing a beautiful new car that I was able to drive home. The car is outstanding and I am very, very happy with my choice and more importantly, my wife was very happy with my choice. She was actually a little envious as she just leased a luxury truck for almost twice what I'm paying, three times as much down and only the standard package - my car is LOADED with features. All in all, a great experience and a fantastic car at a terrific price. Kudos all around!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Team . Thank you ( Kevin , David and Sthephen )

By Talento1988 on 6/8/2017 at 7:32 PM. Helped by DAVID AND KEVIN.

Their passion and effort to help its amazing. First thank you stephen for your service and the recomendations. KEVIN and DAVID are top notch in the sales department and their simplicity and customer service its rare to find in other dealers , this guys are amzing sales people and also human beings . Thank you soo much for making my process easy and helping me to get to get my CX-9 . Your help and services will always be appreciated. Good luck guys and i see you soon. By the way DAVID is not listed in the workers list.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jonathan

By Whutchinson102 on 5/26/2017 at 11:05 PM. Helped by Jonathan K.

Not sure why Jonathan K is not listed as an employee on this, but if I could get recommend any car salesman, it would be him. His demeanor and personality were not only helpful, but so much appreciated with his knowledge of all vehicles and overall work ethic when it comes to customer service. In my 13 years of dealing with car salesman, I've never met a more delightful, personable individual to deal with. Because of Jonathan, I will definitely be going to back to Mazda of Valley Stream.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got my Mazda CX9!

By MazdaCX9 on 5/6/2017 at 3:33 PM.

As always, I'm very skeptical when I walk into a dealership because I rarely believe that they have my best interest at heart. Well, Kevin did a great job of taking my needs and finances into consideration, and putting me into the car that I was drooling over since the first time I saw it! He was kind, funny, professional, courteous, and helpful, and made my car buying experience a pleasure! Thank you, Kevin!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Mike Mkz on 5/6/2017 at 2:19 PM.

Above and beyond, This is literally the first review I've ever written about anything so please excuse me if I get a little bit wordy. My name is Mike I'm 42 and live in Medford out in Suffolk County Long Island. After falling in love with the Lincoln MKZ I did with most people would do and looked online for local dealerships, Valley Stream Mazda is far from my local dealership. After speaking to Many places nearby my home I all but gave up on finding the right car for me at my price range. I decided to make one last attempt in the car hunt and found myself speaking to a gentleman named Mohammed in Valley Stream approximately 1 1/2 hour drive from my home. Mohammed, and Kevin were so honest and friendly over the phone I felt like inside of a five-minute conversation I knew I had to make the drive to go to meet with them. They had several Lincoln MKZ's to choose from and not only put me into the one I wanted but actually found me one that was one year newer with 20,000 miles less than I thought even possible in my Price range. Within 10 minutes of walking through the door I agreed to purchase the car with the pick up date for days later. During The four day week one of my local dealerships that I shopped with previously called me. I told them about the wonderful deal that I found and they explained all of the reasons why this deal could not be true , and that I would go to pick up the car and the deal would suddenly change somehow. This was not the case !! Instead, I was greeted at the door with the same friendliness that I have come to expect from them and had the pleasure of sitting down with a couple of other gentleman Shout out to my new friend Tommy and Erick ,where the deal went as smooth as glass. From beginning to end, I did not experience any of the stereo typical car salesman feel so many of us have experienced out there. Instead I felt like I asked long time friends to help me find the right vehicle. This was the best experience at purchasing a vehicle I've ever had or could ever expect to have, I couldn't imagine buying another car from anyone else for as long as they are there. My wife has been a long time Toyota Driver until now. We will most definitely be purchasing her next car from my new friends at Valley Stream Mazda. I run several small businesses and preach to my guys to always say what you mean, and mean what you say, honesty and integrity is what any successful business is based on and these guys got it right!!!!

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Overall Experience
4   Price

Go to this Mazda dealership!

By j_mcnena on 5/5/2017 at 2:26 PM. Helped by Henry.

If you are looking for a Mazda save yourself time and go to this Mazda dealership. I went to another and was so disappointed. But Valley Stream was a great car buying experience. Henry was straight forward, knowledgable and helpful. He worked with me, car buying is stressful and Henry truly made it easier. I ended up financing a beautiful 2017 Mazda 3 through the dealership and was able to drive it home the same day. Kevin, the financial manager, was also such a pleasure. He is efficient. While he made his suggestions, ultimately he didn't try to sell me on anything I wasn't interested in. All in all, I couldn't be happier with my car and the experience!!

I would recommend this dealer.