Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Used Honda Insight

By Rgilligan on 6/20/2017 at 6:26 PM.

I purchased a used Honda Insight from this dealer a little over a month ago. I had been shopping around and was really fed up with the way dealers generally treat people - skirting around added fees and such. It felt more and more like walking into a dealership was like walking into a shark tank. Not here, though. No bull***t, no hassle, I purchased the car at the actual price it was listed for, the only extra charge was tax (which is to be expected). No hidden fees no scams about "internet prices," I was incredibly pleased with these guys. Someone at the dealership also mistakenly registered my car (I had wanted to transfer my registration from my old car,) and the manager didn't charge me because it was their mistake. Overall great car buying experience. Genuinely friendly salesmen who don't seem to be trying to trick you or take you for all your worth. They want to make a good name for their dealership and so far they are. Highly reccomend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and Knowledgeable

By mikayla on 6/17/2017 at 3:37 PM.

Our experience last week at Mazda of Valley Stream was incredible. We were just starting to look and had no intention of closing a deal the same day. We were greeted by our salesperson David Mondesire and told him what we were looking for. He recommended the Mazda CX5 and since the one on the showroom floor had been sold the day before, took us out to the lot to look at the inventory. Very quickly we were going for a test drive. Amazing car, with great features and drivability. We negotiated a lease agreement quickly and later that afternoon, left with our new car. Everyone was incredibly friendly and informative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Mazda Dealership

By Leslie and Shermaine on 6/17/2017 at 4:27 AM.

We went to this dealership after visiting a previous Mazda dealership and receiving very poor customer service. We had a completely different experience at Valleystream. Our product and sales specialist David was exceptional and extremely knowledgeable in the vehicle, a (2017 CX9 GT) we were seeking. He immediately approached and greeted us without us ever having to ask for help. He expertly explained the differences between the different trim levels, features and pricing. We never once felt pressured, which was quite refreshing. I was particularly impressed with how well the vehicle was detailed and prepared. Overall, we're very happy and satisfied with the purchase, the environment at the dealership and most importantly, the experience. Than you David!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and price

By Wyatt Gibbons on 6/14/2017 at 5:35 PM.

Mazda of Valley Stream was terrific and so was my experience there and with all of the staff with whom I worked. From my initial contact by "chat" with Melissa, to my visit to the showroom to test drive with David, it was all seamless. David was a great guy, well-informed on the inventory and features and a low-pressure salesman, which I like. He recognized that I had already done some homework and didn't need to push - but was ready to answer my many remaining questions. Kevin was great also, helping with the deal itself once I decided I wanted to buy the Mazda 3 right then and there. He gave me a generous offer on my trade-in which helped get me closer to the number I needed. Then there was the finance guy Tommy who was an indispensable part of the equation that got me behind the wheel - he was able to work out a few logistical issues, threw in a little perk and got me to a number I not only could handle, but was actually happy about. Tommy was also a blast to talk to - a real regular guy. It did take pretty much all day, but the dealership was clean and everyone was pleasant and there're worse ways to spend a day than getting rid of an old car that was starting to nickel and dime me and leasing a beautiful new car that I was able to drive home. The car is outstanding and I am very, very happy with my choice and more importantly, my wife was very happy with my choice. She was actually a little envious as she just leased a luxury truck for almost twice what I'm paying, three times as much down and only the standard package - my car is LOADED with features. All in all, a great experience and a fantastic car at a terrific price. Kudos all around!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Team . Thank you ( Kevin , David and Sthephen )

By Talento1988 on 6/8/2017 at 7:32 PM. Helped by DAVID AND KEVIN.

Their passion and effort to help its amazing. First thank you stephen for your service and the recomendations. KEVIN and DAVID are top notch in the sales department and their simplicity and customer service its rare to find in other dealers , this guys are amzing sales people and also human beings . Thank you soo much for making my process easy and helping me to get to get my CX-9 . Your help and services will always be appreciated. Good luck guys and i see you soon. By the way DAVID is not listed in the workers list.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jonathan

By Whutchinson102 on 5/26/2017 at 11:05 PM. Helped by Jonathan K.

Not sure why Jonathan K is not listed as an employee on this, but if I could get recommend any car salesman, it would be him. His demeanor and personality were not only helpful, but so much appreciated with his knowledge of all vehicles and overall work ethic when it comes to customer service. In my 13 years of dealing with car salesman, I've never met a more delightful, personable individual to deal with. Because of Jonathan, I will definitely be going to back to Mazda of Valley Stream.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got my Mazda CX9!

By MazdaCX9 on 5/6/2017 at 3:33 PM.

As always, I'm very skeptical when I walk into a dealership because I rarely believe that they have my best interest at heart. Well, Kevin did a great job of taking my needs and finances into consideration, and putting me into the car that I was drooling over since the first time I saw it! He was kind, funny, professional, courteous, and helpful, and made my car buying experience a pleasure! Thank you, Kevin!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Mike Mkz on 5/6/2017 at 2:19 PM.

Above and beyond, This is literally the first review I've ever written about anything so please excuse me if I get a little bit wordy. My name is Mike I'm 42 and live in Medford out in Suffolk County Long Island. After falling in love with the Lincoln MKZ I did with most people would do and looked online for local dealerships, Valley Stream Mazda is far from my local dealership. After speaking to Many places nearby my home I all but gave up on finding the right car for me at my price range. I decided to make one last attempt in the car hunt and found myself speaking to a gentleman named Mohammed in Valley Stream approximately 1 1/2 hour drive from my home. Mohammed, and Kevin were so honest and friendly over the phone I felt like inside of a five-minute conversation I knew I had to make the drive to go to meet with them. They had several Lincoln MKZ's to choose from and not only put me into the one I wanted but actually found me one that was one year newer with 20,000 miles less than I thought even possible in my Price range. Within 10 minutes of walking through the door I agreed to purchase the car with the pick up date for days later. During The four day week one of my local dealerships that I shopped with previously called me. I told them about the wonderful deal that I found and they explained all of the reasons why this deal could not be true , and that I would go to pick up the car and the deal would suddenly change somehow. This was not the case !! Instead, I was greeted at the door with the same friendliness that I have come to expect from them and had the pleasure of sitting down with a couple of other gentleman Shout out to my new friend Tommy and Erick ,where the deal went as smooth as glass. From beginning to end, I did not experience any of the stereo typical car salesman feel so many of us have experienced out there. Instead I felt like I asked long time friends to help me find the right vehicle. This was the best experience at purchasing a vehicle I've ever had or could ever expect to have, I couldn't imagine buying another car from anyone else for as long as they are there. My wife has been a long time Toyota Driver until now. We will most definitely be purchasing her next car from my new friends at Valley Stream Mazda. I run several small businesses and preach to my guys to always say what you mean, and mean what you say, honesty and integrity is what any successful business is based on and these guys got it right!!!!

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Overall Experience
4   Price

Go to this Mazda dealership!

By j_mcnena on 5/5/2017 at 2:26 PM. Helped by Henry.

If you are looking for a Mazda save yourself time and go to this Mazda dealership. I went to another and was so disappointed. But Valley Stream was a great car buying experience. Henry was straight forward, knowledgable and helpful. He worked with me, car buying is stressful and Henry truly made it easier. I ended up financing a beautiful 2017 Mazda 3 through the dealership and was able to drive it home the same day. Kevin, the financial manager, was also such a pleasure. He is efficient. While he made his suggestions, ultimately he didn't try to sell me on anything I wasn't interested in. All in all, I couldn't be happier with my car and the experience!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

CX-5 2017 Grand Touring

By tucker on 4/2/2017 at 7:12 PM.

Recently, my family and I have decided to purchase the Grand Touring CX-5 2017. It was an absolute pleasure speaking with Stephen and Kevin. They were extraordinarily patient and friendly. Also, they were very informative with all the cars. Initially, we were intimidated since it was our first time in Mazda; however, they were incredibly congenial and made us feel very welcomed. Overall, Kevin and Stephen made our experience to be very memorable and enjoyable. We will definitely recommend Mazda's cars and service, particularly Kevin and Stephen, to our friends.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst dealer

By Cars1234 on 3/28/2017 at 1:04 PM.

Horrible buying experience. Inexperienced staff Finance guy Tommy McGuiness never keeps his word, is obnoxious and rude. buyer beware They try to sell you cars that they have in stock rather than want you want

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

No Nonesense- great team

By kentesch on 3/26/2017 at 5:52 PM.

The Team at Mazda Valley Stream really made the buying experience Stephen answered all questions and was very pleasant to work with. There was no pressure or bait and switch tactics we usually encounter when buying a vehicle. If you are in the market for a vehicle- I highly recommend giving this dealership a look. Prices are in line- but most importantly, the team has the right attitude in helping the customer, which Is priceless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service!

By bl on 3/22/2017 at 7:46 PM. Helped by Anita, Brian, Craig, Kevin, Joey.

I have been a customer several times in recent weeks, including for replacing hubcaps, securing splash guards, minor body corrections, airbag recall, antenna evaluation. Their telephone presence and customer service are excellent, as is the service itself. Everyone is cordial and professional. Highly recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT

By Krismarie on 1/8/2017 at 2:32 AM.

After having my car totaled, I was in a mission to find a car and Mazda why my last stop! Stephen and Kevin went above and beyond to help me. They really appreciated and listened to my situation and took care of everything! Can not wait to drive off the lot with my Mazda 3 Monday. They are honest and up front! Highly recommend that you make this dealership your first stop. You will not be disappointed. Thank you again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

service

By jmoran1245 on 11/18/2016 at 1:09 AM. Helped by Anita.

No problems at all. The service tech and Anita were excellent. I was greeted as soon as I arrived, and my car was serviced immediately.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding sales support

By Gordon on 8/21/2016 at 1:28 AM. Helped by Mohamed in sales and Tom in finance.

After visiting other Mazda dealerships, we were very pleasantly surprised at our experience at Valley Stream Mazda. All the people we dealt with were wonderful! Our salesman, Mohamed, was truly fantastic!!! The owner Eric worked with us as well to make a deal happen. We leased a new cx9 and the deal we got was sooo much better than any other Mazda dealer! We will be back, can't say enough about customer service and satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Leasing Experience

By rpalumbo89 on 8/18/2016 at 11:47 PM.

After a very LONG week of multiple dealerships, and multiple let downs, I had finally found home! Mazda of Valley Stream was the best car dealership experience I had by far! I ended up extremely happy with a fully loaded CX-5. And let me tell you, it is one sexy car! Mo was the gentleman that really sold me on the car, and he was one of the incredible person that assisted in getting me in a beautiful new car. Mike the sales manager was so nice and very welcoming, NOT SCARY. Melissa was just great, and always there to offer the female perspective, which was helpful to me. Tommy the financial guy, is so sweet, a straight shooter, and my favorite thing of all NO SURPRISES! They educated me on the car. I previously had a Mazda 3 but desperately needed an upgrade especially with the snow coming here in not too long. They were able to tell me exactly how this car would ease all of my virgin snow driving worries. not to mention the new technology that has changed since my 2013, and once again(because it just is) showed me just a sexy car! Start to finish it was an amazing experience. I would only allow my unborn children to buy/lease from this dealership.Period. YOU JUST GO ALREADY!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Customer Service!

By Aleksey Z on 8/14/2016 at 1:47 AM.

We were shopping for CX-5 Touring in NYC, even visited few showrooms, became somewhat frustrated by lacking inventories but then came across Mazda of Valley Stream. Their website had great selection of new vehicles, plenty of colors and options. After requesting ePrice for selected trim and color, I received a call with their offer and we quickly came to agreement about final price. No hidden charges! I just had to visit them to sign paperwork, and drive my new car home. So far, it was the best car buying experience for me! Exceptionally forthcoming, friendly, knowledgeable and helpful staff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and Best Place To Buy A Car!!!

By Brian Impell on 8/11/2016 at 5:03 PM.

So I was looking for new car to buy and did some research and found some great reviews about this particular dealership!!! Went to one or two other ones but did not get a good vibe off of the employees. Went with my parents on a Sunday to this dealership, and we instantly felt welcome and valued. We were immediately greeted by Michael Gitto, who asked what we were looking for and kindly showed us to the car I was looking for. Loved the car! He was very patient and had a ton of information for me and was very friendly. Being this was only my second time buying a new car, he broke down everything for me with simplicity and humor. I've heard many horror stories about car dealers being pushy and overall nasty. This experience was a very pleasant and easy one! Michael made buying my new Mazda cx3 a great experience and I would recommend this dealership to everyone who is looking for a quality car and a great customer service experience. Bravo to the team at the Valley Stream location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best price and customer service

By John N. on 8/10/2016 at 3:42 PM. Helped by Mohamed and Rob.

I dealt with many dealers on line and in showrooms while shopping for a CX5 for my son before he went back to college. Anyone with college age kids, I have two, knows you're trying to stretch every dollar. There was no back and forth with Valley Stream Mazda. I told them the car I wanted and the best deal I had received from other dealers and they beat it. I was concerned about driving the hour from westchester to do all the paper work but Michael Gritto the sales manager made my life easy by doing all the paperwork by fax and email. Then Eric the owner had Mohamed, a very friendly salesman, deliver the car to my door! Who does that! Over an hour away across the bridge, that is someone who really appreciates my business and I really appreciate them for doing it. Oh by the way this was all done in 24 hours. I'd been shopping since late June. This was by far the best deal and Michael, a retired veteran, was the reason it went so smoothly. Thank you also to the detailers who had the car looking perfect and also to Rob for helping deliver the car to my door. I wish all much success. This will not be the only car my family buys from your dealership. John N

I would recommend this dealer.