Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Corvette Experience

By marklh on 10/18/2018 at 2:09 PM.

After visiting many dealers and looking at several Porsches and Corvettes it was an easy decision to come back to Foreign Cars Italia. Justin was very professional, easy to deal with and made sure the sale went smoothly. Everyone in the dealership was super friendly. No hard sell, just courteous and interesting people that made the entire experience pleasurable. Justin even gave us a print that his dad had painted. We will definitely visit this dealership for our next purchase, or just to stop in and breathe the rarified Ferrari air.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

long distance porsche cpo purchase

By john a on 10/15/2018 at 6:05 PM. Helped by lee stephens.

not easy to buy a high end used vehicle online. the staff at this shop was very helpful. flew down with my spouse to pick up a 2016 boxster gts. justin was very pleasant and professional. he patiently answered my questions , cooperated with my requests for live video walk around and offered a no pressure sales experience. the car was 9.9 out of 10 as expected. lee in finance offered a very transparent presentation of the tire and wheel insurance that i did purchase. keith helped next day when we came back with a question about a potentially troubling suspension or wheel noise. we had a 500 mile ride home. he was correct about this non issue that happens in cooler weather. car was a blast all the way home! great shop and amazing inventory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent customer experience

By carguy on 10/9/2018 at 3:49 PM.

Justin Bailey, my Sales Advisor was very patient, eager and enthusiastic. He was very friendly. I would recommend him to any of my friends. the ordering and followup were all very smooth. Overall very pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Smooth process

By Legon on 10/9/2018 at 12:41 PM.

The entire process smooth and quick. The dealership and salesman (Justin) worked to make things extremely easy for me being I’m 3+ hours away. Showed up and knocked it out. Will definitely recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer Service Experience

By Diamond2231 on 9/28/2018 at 4:21 PM.

I sent Foreign Cars Italia an email advising them I was interested in a vehicle at 0300am. Later that morning at 10:00am I received a call from Sales Specialist Kris Krysalka. We spoke briefly about the Maserati I saw on their internet site I was interested in and pricing. Kris continued to call me back for several days then spoke with his Sales Manager Vic Harrison on my behalf. I finally got the price I was looking for and now I am officially a Maserati owner. When I showed up at the dealership I was treated like a celebrity and everyone was so welcoming. Kris sat with me explaining all the fabulous operations of my new car and assured me that if I needed help with anything not to hesitate to call him on his personal cell phone. My experience with Foreign Cars Italia was like no other car buying experience I have had before. Kris Krysalka, Vic Harrison and the rest of the team are amazing.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Super Experience!

By Richards1 on 9/24/2018 at 11:46 PM.

The experience that we had at FCI, especially Mark Davis. The lengths that were taken to ensure that we were satisfied with all aspects of the sale. Their patience and professionalism set the precedent for our future relationship, the sales staff also added an additional layer to the experience and the comfort we needed to assist us in this investment. Thumbs up FCI!!!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience ever

By worstexperienceever on 9/17/2018 at 3:39 PM.

I purchased a used Ferrari from this dealership. I have never written a review but felt this is necessary. I have purchased many Ferraris over the years all from Ferrari dealers never from Foreign Cars Italia. I have never been blatantly lied to about a car I was buying. The salesman telling me this Ferrari is from the dealerships owner private collection, only to find out when I receive the title paperwork that it was recently purchased from an auction. In the price of the car it was agreed that their Ferrari service dept would do all the work necessary to bring the car up to date with service. Since I live out of state I flew in to take delivery of the car. The salesman upon showing me the car had difficulty getting the car to start up. He said to not worry about it and I took delivery and drove the car back home 300 miles. I had asked my salesman for the work order that service performed he said service was closed and would get me what they did. As I was driving home the car had more and more difficulty getting restarted and acquired a strong sense of gas. These are the same issues that service was to address. Once I got back home and explained the problems I was having and asked for help getting the car fixed. Suddenly then no one would return calls or I would get transferred to voicemail. I have never had such a bad experience from a Ferrari dealer and have had to resort to get Ferrari of North America involved

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Purchased a new Bentley GT Convertible

By donfehr on 9/16/2018 at 7:55 PM. Helped by Kostas Tsioutsias.

Kostas Tsioutsias and Jon Ball worked with my wife and me and were both very professional and helpful in putting an acceptable deal together. Kostas has been in touch with me several times since, to make sure everything was going well including during our three hour drive back to Banner Elk NC. Very pleased with his after sales follow up. Don Fehrenbach

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

highly Recommended

By Mark12 on 9/8/2018 at 7:07 PM.

Great experience with Mark Euell and FCI. You will love your new wheels! I’ve purchased two used and many new cars with FCI. A+++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car!

By Dande69 on 9/5/2018 at 4:25 PM. Helped by Jaime Wesseler was also very helpful as well as Lee from Finance.

Just purchased a wonderful pre-owned car from them....Austin Nelms was professional, courteous, helpful and knowledgeable about the car. I really appreciated his help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We highly recommend Mark Euell

By LizzyK on 9/3/2018 at 10:21 PM.

My husband and I have purchased many cars through the years from FCI and recently purchased a 2018 Porsche Panamera 4. We always enjoy working with Mark Euell. Mark is a pleasure to work with and we truly appreciate that he makes us feel welcome and special every time we stop by. He has a genuine interest in his clients and creates a friendly and relaxing car buying experience. Mark is professional and has extensive knowledge of high performance cars. His attention to detail is superb and it is clear he shares your passion for cars. Thank you Mark for your exceptional service! You are the BEST!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOOK NO FURTHER

By B. Lewis on 9/3/2018 at 6:31 PM.

kris Krysalka has been my go to sales for Ferrari and Porsche for several years. I just took delivery of an amazing Ferrari 812 SuperFast. Oh my gosh! What an amazing car! The best part of buying a Ferrari is buying one from Foreign Cars Italia and Kris krysalka. He knows his cars and he loves Ferrari! He is a true gentleman and makes the experience fun and exciting. Its always a pleasure going to the dealership. All the employees are very kind and always say hello and are very friendly and welcoming even if your not their to buy a particular brand from them. So if your in the need of a super car and super deal, call Kris, you wont be sorry. (For some reason you do not end of with Kris, Keith and Mark are super guys too!) Last year i was in the market for a Ford superduty truck. I didnt think to ask Kris, and was mentioning looking for one during a call to him on another deal. At the end of the day, Literally, Kris was able to find my truck configuration and options at his Ford dealer and made the deal happen over night! It was amazing, the local dealer in my town could not even get the truck with the options i was looking for, not to mention for the price that i was presented to from Kris. So, all i can say, again, is that Kris is outstanding when it comes to fulfilling his customers needs and service. Thanks again!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional experience

By RN09 on 8/31/2018 at 3:11 PM.

I can’t put into words how pleased my husband and I were with the exceptional customer service that we received at Foreign Cars. Barry and the entire team were great and we will continue to do business with these guys and encourage others in the market for a new car to do the same.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership, amazing cars! What else can you ask for?

By ttgator on 8/31/2018 at 12:06 PM.

Kris took care of me from day 1 even though I made it clear that I was in the beginning stages of deciding which car I wanted. Super knowledgable about a wide range of cars, options, details, etc. He was the perfect combination of professional and friendly. The kind of guy you want to be friends with AFTER the sale. Drove away a couple days later in my dream M4.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Kostas was Great!

By coachmccarthy2013 on 8/21/2018 at 6:26 PM. Helped by Kostas.

Came in just to look and get a feel for the new Alfa Romeo vehicles. Kostas was awesome in explaining the car and its features without making it feel completely like a sales pitch. He was willing to work with what I wanted for my previous car and made sure I got the numbers I wanted for the old car and new. I was also impressed with the speed at which we were able to move forward after making a decision. I am now leasing a 2018 Stelvio and love it! Much appreciated, cannot wait to come back in a couple years! (side note I cannot select Alfa Romeo as the vehicle brand below in the survey)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience beginning to end

By new owner on 8/21/2018 at 1:53 AM.

Kris and the rest of the staff were spectacular. I looked at a 458 in the showroom, drove it, and now have it in my garage two days later. Great buying experience. Very courteous, well informed, and helpful staff.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing!!!

By Mario on 8/16/2018 at 6:58 PM. Helped by Lee in finance.

What can I say, I decided make my dream come true and purchase a Ferrari. I look all oner the country but one car inperticular stood out. When I contacted Foreign cars Italia it even became more apperent this was it. Kris and his whole staff went the extra mile to make this happen for me. Yesterday I drove it and finalize the purchase now I wait for it to get to it’s new home. Thanks again team it was a wonderful lifetime experience. Mario

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Foreign Cars - Charlotte

By James on 8/14/2018 at 7:44 PM. Helped by Costal Tsioutsias - Charlotte.

Thank you, Kostas, for your assistance on my recent Aston Martin purchase! Your professionalism, friendliness, and product knowledge were superb. Much appreciated and best regards!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

As Good as it gets!

By Vek2011 on 8/9/2018 at 6:14 PM.

We have purchased many luxury cars from various dealerships. Justin was fabulous at helping us with our recent purchase. We received excellent assistance throughout the process. We are from out of town so the transaction was a little more complex but it went off without a hitch. We would definitely work with Justin again and this dealership. We are very happy customers!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Maserati SUV

By Candi on 8/9/2018 at 12:48 PM.

Charles was wonderful and very attentive. I wasn't even considering a Maserati SUV, but so glad that we did. I love my new car. Thank you to everyone that made it happen. Candi Schuerger

I would recommend this dealer.