Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.3  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman and great pricing.

By Barclay2298 on 2/21/2018 at 5:08 AM.

I purchased a used Ford F-150 from Antonio and he was very knowledgeable and helpful. Antonio is genuinely passionate about pleasing the customer and helping them get the right vehicle for them weather it be from them or another dealer. Was like buying from a friend! 10/10 would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Forest lake #1 for a reason!

By Karnes707 on 2/20/2018 at 7:33 PM.

I have purchased several vehicles from Forest Lake Chrysler now... much to my suprise each experience has improved each time... I get treated well and you simply can’t beat the prices and the service... make you sure you go see Jenn!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Depdogg on 12/9/2017 at 3:57 PM. Helped by Jenn, Moe.

My wife and I recently bought a new jeep and truck from here and we were treated like family from the start. Jenn and Moe are rockstars, they made buying two new cars so simple and actually pleasurable. We told Jenn what we wanted and she found exactly what we wanted. Jenn answered every question we had. We would drive 100 miles to buy a car from Jenn and Moe. If your going to buy a new car ir truck do yourself a favor and drive to their dealership and ask for Jenn...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Ram truck

By Darren on 12/9/2017 at 3:47 AM. Helped by Jenn Kunkel.

Wasn’t really thinking about getting a new truck but the year end prices we unbeatable at this place! Very helpful and friendly place to work with... will definitely be going back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Forest Lake Chrysler Dodge Jeep Ram is THE BEST!!!!!

By TonyS on 10/14/2017 at 7:25 PM. Helped by Bud.

Just bought my second Ram truck this year. Worked with Bud again. A great salesman! Bud knows his stuff and makes sure you get what you want. Very professional and a great asset to the dealership. The whole team at Forest Lake Chrysler/Dodg/Jeep works hard for the customer. I wouldn't buy anywhere else!

I would recommend this dealer.

Overall Rating

2.3  

2   Friendliness
2   Overall Experience
3   Price

False pretenses to get you into the dealership

By Disappointed in the burbs on 6/30/2017 at 10:32 PM. Helped by Internet Sales.

I chatted online and set up an appt. at 8:30 a.m. to see a truck at 3:00 pm. The internet sales "manager" confirmed the truck was there at 10:20 am. When I got there he told me it had been sold that morning, which differs a bit from the "real" manager who said it was sold the night before. Better get your story straight guys! They had from the time I connected to the time I got there the opportunity to contact me and tell me the truck was no longer available. They didn't. I should have left when he told me the truck was sold on arrival. The internet sales manager then tried to upsell me to a more expensive truck and made me hang on for 2 hours while he xxxxxx around going back and forth from his computer to his cohorts. We then settled on a slightly more expensive model. They told me to come back at 10:30 the following morning and they would have everything ready an approved. I texted the sales guy at 10:20 a.m. the next day to see if they had the truck, he didn't get back to me until 12:00. I then told him to sell the truck to somebody else. They never could give me a ball park on the interest rate and I expect if I would have gone back they would have jacked me around on that too. 0% interest? Oh yeah there's a big catch to that to. Don't go to this place with an emotional attachment. They will squeeze you for as much as they can get out of you.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

they did it

By joe2012 on 4/2/2017 at 10:17 AM. Helped by christan newton.

well after having problems in the past with forest lake dodge and some of the people there I went back to find that the owner went and cleaned house I took my car in and they did the best job of getting me into the car I always wanted with a great new staff and more like a small town dealer I was very pleased and Christian newton was great in all the help he provided and Chris in finical department was very helpful as well thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Better buying experience

By Grover on 3/24/2017 at 3:01 PM. Helped by Yer Sumner.

Bought a RAM1500 from them. Sales rep Yer Sumner was great to work with. Pricing and trade in we're all good! Would buy from them again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Motivated sales and finance team!

By tyler gammon on 1/3/2017 at 4:12 PM. Helped by Brad Osterhuiss.

This dealership has a motivated and organized sales and financing team. Listens well to customer and tries to accomplish just that. Second time ive worked with this auto group (bought at chevrolet last time) and both times had a similar experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change, tire rotation

By AHEMI2 on 12/28/2016 at 8:51 PM. Helped by Brad Weidner.

Great service writer. in and out with a car wash! Will have all my service work done here. Enjoy looking at new car inventory while I'm waiting.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great place

By Melissa Weber on 12/28/2016 at 4:57 PM. Helped by Jimmy, Chris.

This was our first time at this dealership and we had a great experience! Jimmy was our sales guy and Chris was our finance guy and they were both awesome!! We highly recommend them!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

As always, awesome service and great people.

By Dave on 12/15/2016 at 4:13 AM. Helped by Brad.

Called my local Jeep dealer for a recall notice on my daughters Jeep. Was told they were booked out 2 full weeks! Called Forest Lake and got in the very next day! Great service and people working there! I have 3 Grand Cherokees in the family and will only take them here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Exceptional service

By zoogipoequay on 11/30/2016 at 10:03 PM. Helped by Service department.

The service is ALWAYS exceptional We have NEVER had any type of problem with anyone working at Forest Lake We highly recommend this dealership to all of our friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank You for the info

By Herm on 12/13/2016 at 4:44 PM. Helped by Brad Weidner.

I came in for on oil change and to look at my sliding door. As he was preparing the paperwork, he informed me of the future service that was coming due for maintenance along with an estimated price to accomplish the tasks. Once the quick oil change was completed, he informed me of what was wrong with the sliding door and an estimate of what it will cost. Now I can plan to get the tasks accomplished without breaking the bank. Thank You Again Brad

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service on 2016 Grand Cherokee

By Dave on 12/9/2016 at 9:39 PM. Helped by Service department.

Brought my 2016 Jeep grand Cherokee for its first oil change and a software update. They even ran it through the carwash. Very fast and friendly service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change Service

By Courtney5 on 12/6/2016 at 4:35 PM. Helped by I don't remember.

We came into the express lane for an oil change. The lobby waiting area is very comfortable and the coffee and popcorn was excellent. The wait took longer than expected, and we had our two very impatient young children with us. It took about an hour and a half. One of the service employees came in when it was finished and apologized for the wait. He also informed us the oil change was for free since we had such a long wait. We have had nothing but the best experiences every time we come here. Even though it is a 45 minute drive for us to get there, we will always continue to receive service here and when we need another vehicle we will be buying from here again. You have the nicest employees! Keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service, maintenance

By beep beep Jeep on 12/5/2016 at 6:58 PM. Helped by Rhiannon Sklavenitis.

First oil change on the little jeep. Impressed with the kind service, it was very busy yet you didn't feel ignored in the slightest. Very pleased.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service!

By Jeanne19 on 11/30/2016 at 1:13 PM. Helped by Tony.

Tony went above and beyond to make this deal happen. he gave me the keys to the car going out for lunch 😀. He was very patient while I took time to review my options. He's not the stereotypical " car dealer". Very patient and kind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Paint and interior treatment and rust protection

By Wayne Sticha on 11/18/2016 at 10:07 PM.

Purchased a 2016 demo Ram Longhorn and had the paint and interior treatment as well as rust protection. Picked it up yesterday and it looks great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By Greg on 11/13/2016 at 2:17 AM. Helped by Art.

Purchased a car fro Art, he was pure class and made the experience a good one. Many times you walk away from a dealer and feel like you just got mugged, Art was very professional and made the whole buying process a painless and enjoyable experience.

I would recommend this dealer.