Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Jay Rajput- 5 Star Salesman

By kj on 12/15/2016 at 12:47 AM. Helped by Jay Rajput.

Jay Rajput of Fortbend Kia was the only salesman (of six salesman at four differnt Kia dealerships) who was able to identify the Optima package that met my list of requested features within my price range. He was persistent when the others said I was asking the impossible. I really appreciate his ability to research, listen, and think outside the box. He answered all my questions and made sure all my car's technology options were set up to my preference before I left the dealership. His no pressure tactics, big smile, and friendly personality made my hunt for the perfect car easier. Trouble finding what you...see Jay Rajput at Fortbend Kia.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price

Excellent sales experience!

By tammyambrozi on 10/12/2016 at 2:12 PM. Helped by Arseniy and Maranda.

I dealt with this dealership and my salesperson over the phone for weeks before I was able to come in and purchased my new KIA Soul! Last week. My salesperson, Arseniy, is the nicest and most courteous sales associate at a car dealership I have ever met. He showed me what I was interested in seeing and did not pressure me, which is what I requested from the beginning. He made it a completely enjoyable car shopping experience! I came in the dealership at 11:30 AM and had concluded the sale and left by 4:00 PM. Those of you who have purchased cars know this is a great time frame to discuss, test drive, negotiate, and do paperwork for a financed vehicle. Our finance person, Maranda, was very personable and helpful; she did appear somewhat 'cooler' toward us once I declined all the add-on warranties/coverages, leading me to wonder if finance people might get an incentive for up selling. Overall she was wonderful, however. My only disappointment in the entire process was their response to my having disability plates. They told me they could not help me with that - I would have to wait until my permanent plates came into the dealership, then take those plates to the DMV and trade them out for NEW disability plates. They said I cannot keep my current plates. Needless to say, I called the DMV yesterday morning to find out what I need to do and they were surprised the dealership would/could not help me with this; they said most dealerships take care of it for disabled customers. All that needs to be done is calling the DMV to check when the new car is in their system, and then paying a small fee to have my current plates transferred to my new vehicle. So, again, that was the only negative thing about the entire experience. I would recommend this dealership - it's small and they have time to tend to your purchasing needs. I HIGHLY recommend Arseniy as your sales person!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

services department not good.

By Moewater on 9/20/2016 at 4:46 PM. Helped by Services Manager.

I purchased my Sportage at another kia dealership. I have been getting my oil changes at ft. Kia about a year & a half. About two Fridays a ago I feel it's strange my compress blew out in purchasing the vehicle 2yrs ago. It's hard to believe this happen I feel auto services tech did something wrong I'm not sure. After getting the A/C unit check out I asked what cause it services Rep saids ( I DON'T KNOW) very strange.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

A good car buying experience!

By Car girl Nancy 56 on 4/2/2016 at 4:04 PM. Helped by Javier.

Out of all of our car buying experiences this was one of the best! They delt with us in a very honest manner, unlike some other dealerships! Javier is a great sales person who was very straight forward in our car deal! This is our second car to buy from Fort Bend KIA and we were Not paid to give them an Excellent review !!! The dealership speaks for itself!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fort Bend Kia highly recommend for your next vehicle

By Mattdec on 2/14/2016 at 12:16 PM. Helped by Ricky.

Great dealership friendly staff. Truly care about their customers. Recommend this dealership to anyone looking for a great deal and even better experience. A+ dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealership went out of their way to make my buying...

By oldmastersarge on 6/3/2012 at 6:40 PM. Helped by Jim.

Dealership went out of their way to make my buying experience the best possible experience. The salesman and the finance manager and staff we absolutely great. This was the most enjoyable vehicle buying experience I have ever had, bar none.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

I recently bought a 2004 Chevy Aveo, two days later the...

By musicmanwp on 5/17/2012 at 9:48 PM. Helped by ALL.

I recently bought a 2004 Chevy Aveo, two days later the alternator went out, and they sold me a lemon car, I finally took it to AutoCheck and they found the problem on the first visit!! I will never buy from this dealership again, the owner is a SNOB!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I just wanted to say that this is my second time...

By ctalley on 1/5/2012 at 8:19 PM. Helped by Lorenzo and Mike B.

I just wanted to say that this is my second time purchasing a vechile at Kia of Rosenberg. And my fourth time purchasing a car in my life. And I must say this experience was the GREATEST!!!!! Lorenzo really is the MAN. And Mike B your my brother from another mother. Thanks again for a very positive and wonderful experience. I went in for an oil change and came out with a new car! Upgrade!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WE had a great experiance, from the moment we arrived we...

By Canos on 3/5/2012 at 2:39 AM. Helped by nabeel.

WE had a great experiance, from the moment we arrived we were told that it would be a little bit of a wait, but it was'nt. We were paired with Nabeel and told He would take very good care of us. (And they were right)We were a little discouraged when we asked Nabeel for specific qualities in a Sorento and he said that they did not have it. He reinsured us that we were still in the right place. He took us for a test drive in a Metalic Green Sorento and Brian and I fell in LOVE. This car was almost the opposite of what we asked for and yet we were sooooo happy. Needless to say we left with a 2012 Green Metalic Kia Sorrento and we have'nt been Happier. Thank you so much for all you have done.

I would recommend this dealer.