Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job

By JODYANN on 10/11/2016 at 3:06 PM.

Derek did a great job, he went out of his way to get me the vehicle I wanted. Friendly staff and convenient location in relation to my employer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience.

By 1fast5oh on 8/24/2016 at 10:53 AM.

My entire experience with the Fox Ford team was great. Derek did a fantastic job. Very knowledgeable and pleasant to deal with. I'll be back at Fox for my next Ford purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quickest Car Purchase Ever

By HelgaL on 8/11/2016 at 12:36 AM. Helped by Dave Fox.

Before driving the almost 2 hours to Fox Ford, we called to see if they had the car we were looking for. Derek listened to our specs and said he had 2 options for us to look at and said he would have the best fit waiting for us when we arrived. We got there and it was sitting right out front - he even had it freshly washed. We took it out on a test drive and after discussing a few issues, we decided it was the car for us. We traded in 'Big Red', our 2002 Ford Explorer Sport, wrote a check for the balance, and drove off in 'Bear', our 2013 Kodiak Brown Explorer. I think it didn't even take an hour. Everyone was great to work with from Derek all the way up to Dave Fox. Derek even called a couple of days later to make sure we were still happy with our new family member. Thanks Fox Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Dwalters6845 on 7/24/2016 at 2:17 AM.

I'm very pleased with my experience at fox ford. Derek Shurmanek was friendly and very helpful. He made my dream of buying a mustang come true. Derek was honest and fair. He got me a good value for my trade and also helped me get financing at a good rate. Go see Derek Shurmanek at fox ford he won't let you down. Thanks again Derek for putting me in my dream car your the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely fantastic team at Fox Ford!

By Jeannie0077 on 7/1/2016 at 3:24 PM.

I am a single woman who's Ford Edge Sport was totaled in an accident 2 weeks ago, I loved my car and had no intention of ever selling or trading it till someone made a left hand turn right in front of me! I was under the gun to find a car because I received the payoff from my insurance company and would be losing the use of the rental car through them. I had a dealer close to where i live trying to find me a car like i had with the options & low mileage it had, but over 2 weeks time, they had no luck. My insurance agent was trying to help me find a car and I was spending a ton of time on the internet and cruising through car lots in Erie where i live along with Cleveland and Pittsburgh. While I was in Pittsburgh I decided to make the trip to Waynesburg. Fox Ford had 2 cars on their lot I was interested in. I am sooooo happy that I drove the extra miles to get there! Everyone i was in contact with there was so nice and friendly-the wonderful salesman, Derek i was working with, the sales manager, the owners, a driver, other employees just walking by me...just everyone! That was not how it was at other dealerships. The others had no interest in what I wanted, tried to force me to buy something else or something way to expensive for me, some were very rude about it. This is absolutely not the experience you get at Fox Ford! They were so kind, considerate and went out of their way to help me. They even sent a driver to pick me up when I decided I wanted the car on their lot. It's a 2 1/2 hour drive one way! I wish the Fox "family" was in another business so I could give them my business more often. I will definitely go there again should I ever need another car and I will be referring every one and any one I know there for a car! Thank you so much Fox Ford Team, you are truly "THE BEST"! P.S. I bought another Ford Edge Sport. It's just gorgeous and exactly what I wanted.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

An outstanding purchasing experience

By Richard2016 on 6/16/2016 at 6:17 PM.

Greetings: I am pleased to report that I had an outstanding purchasing experience. I felt very comfortable working with Derek and found him quite knowledgeable. He answered effectively all of my questions. My wife and I were so pleased with our experience, we plan to visit Fox Ford next year when we plan to purchase a new vehicle for her. Richard L. Krause

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding service

By wjkfriday on 6/4/2016 at 6:34 PM.

Tony Ferrieri was absolutely wonderful from beginning to end! My previous car was literally broken and barely functional, so it was very important to find something I liked and could afford in a timely manner. Tony showed us 3 great options and was very honest about his thoughts on all of the options but kept reminding me to go with the car I feel most comfortable in, because that's what really matters. I was able to find a car that day and have it purchased and brought home with me one week later. He also encouraged me to reach out to him if I had any troubles with my old car the week before I was able to purchase the new one, and also if I had any concerns or problems with the new one I just bought. He was just very caring and attentive throughout the whole process. I am beyond satisfied with this experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

outstanding service

By escapebuyer on 5/29/2016 at 10:24 PM. Helped by Dave.

A salesperson approached me as soon as I was on the lot. Brian Curry attended to me from start to finish, explanations provided, test drive, paper work and decisions made were quick and easy thanks to Brian.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman worked hard to get the best deal for us.

By ddonato1382 on 5/18/2016 at 3:15 PM.

In my experience Derek Shurmanek was able to work with us and provide the best deal he could get for us, going the extra mile as to text us after we left to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Ricki321 on 4/22/2016 at 10:51 PM.

Derek was extremely helpful. This was my first car buying experience and I felt very taken care of. Derek went out of his way to help me with everything. He was so nice. If I ever get another car I will definitely go to him. I will recommend him to everyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By MrTurtle325 on 4/21/2016 at 3:12 PM. Helped by Dave Fox (owner).

Great staff from Derek in sales all the way up to Dave the owner, everybody helped me get the truck I wanted and the deal I needed in the short time I gave them to get me in my truck before my wife had a baby.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

relaxed, personal and satisfied

By Tammy0416 on 4/17/2016 at 5:02 PM.

Staff is very personable and are generally interested in fulfilling your needs in a car without pressuring. Great selection in used cars. Actually have been shopping for a used truck when we first met Tony and thought of him immediately when we started considering trading in our family car. Purchased a like-new lease and left filling good about all aspects of the purchase. Looking forward to do doing business with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good deal,

By Dantrigg on 4/14/2016 at 9:08 PM.

Keven was very eager to make us happy with our purchase. He was very knowledgeable and answerd all my questions. The dealership was a nice down home , personal dealing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Friendly Staff

By Kacey on 4/13/2016 at 11:58 AM.

Because I was buying my first car, I didn't know what to expect. Everyone at the dealership were helpful and made the process as easy as possible. Derek was the most helpful of them all and made sure we got a great deal while also making sure we knew all of the information about the car before we actually bought it. Thank you for all of your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The intire staff is so friendly

By Jason B on 4/12/2016 at 3:02 AM. Helped by Dave Fox Thanks again Mr. Fox.

I was very pleased with how honest Tony was. He was not a pushy salesman he just gave me the facts. I am so glad I finally found a great used car at a dealership I could trust! I would recommend anyone to buy from Fox Ford they are the real deal !!!! Thanks again Tony !!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience. Low pressure.

By Brad on 4/11/2016 at 11:23 PM.

Derek really helped us in making the right decision with the vehicle we purchased. Also, the girl from finance, unfortunately I can't remember her name, was also very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By Marty on 4/9/2016 at 3:26 PM.

My experience with Derek Shurmanek and the team at Fox Ford was excellent. Their approach is very professional, non-aggressive and friendly. Their confidence in their pricing and service makes for a very relaxed atmosphere. It's no wonder that people are willing to travel as I did from two counties north to deal with Fox Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Stars1215 on 4/7/2016 at 11:13 PM.

I was looking to purchase my 1st car.. And i came to fox ford and I found exactly what I wanted and derek came outside and helped me and answered everything. I needed I wil strongly reccommend fox ford to my friends and family Thanks again Heather

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Knowledgable - Excellent 1st visit service

By JEANNE2 on 4/7/2016 at 9:30 PM. Helped by Tom Stewart , Asst. Service Manager.

We had Fox Ford look at a problem with our brand new E-350 Van and fix some shoddy front end alignment work that was done at Washington Ford. They were able to take our vehicle into their shop day after I called and worked on it immediately. The front end was aligned perfectly and the staff was extremely professional. Needless to say, Tom and the guys in the shop will get all of our business when it comes to service needed on our van in the future. Thank you..! Jeanne & Mike Kangas

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

"The drive was worth it!!"

By Canuck2 on 4/4/2016 at 11:30 PM.

Salesman, Sales Manager, Finance Manager all went out of their way to get us the best possible deal. Thanks Derek Shurmanek, Kevin Virgin and David Fox. I will recommend Fox Ford to friends and family.

I would recommend this dealer.