Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went out for a Drive and Got a New Ride!

By Sailorman on 10/19/2017 at 1:46 AM.

Was just out for a ride and stopped into the Dealership, just to check out the New 2018 Toyota. First person I saw on the lot I asked If they had any White/Silver Rav4. With out hesitation he answered 6 on the lot one in the Showroom. My reply was I would like to see them all. Gary Fields the salesman said lets look at the one in the Showroom first so I can get the keys for the rest. While I was looking over the one in the showroom , Gary was listening to what I was wanting in Trim packages, Tire sizes and so forth. This narrowed the 6 down to just 2. Gary presented the differences between the 2 vehicles in a very clear way and I made the choice. This makes my fourth Toyota the last three have been Rav4s. I got a great deal and a great vehicle Thanks to a Great salesman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Andrewoid on 10/18/2017 at 10:58 PM.

Very helpful, I came into the dealership on a whim on a rainy evening, and was able to test drive and buy the car I wanted the same day. Greg was very helpful, and he and the team there even stayed a little past their usual closing time so I could leave in my new to me Prius. Would definitely recommend going to see him if you are car shopping.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

First Time Buyer

By Samuel King on 10/18/2017 at 4:28 PM.

This was my first experience purchasing a car from a dealership. Everything went well, Greg was very attentive and answered all my questions without issue. I will definitely keep my business with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience for me!

By Shannon Spears on 10/16/2017 at 2:43 PM. Helped by Eric Clark.

Every person treated us with respect and were very nice and respectful. They went above and beyond to make our experience pleasant. Thanks for all you all did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

bill done a great job in helping us and answered every quest

By wayne woolums on 10/14/2017 at 2:39 PM.

we came to your dealership because we saw your ad on tv and close to my house first toyoto i have ever hade so far great real sallesman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best prices and service around

By Bray, harold on 10/16/2017 at 1:34 PM.

Gary Fields was a great salesman to work with. He answered all my questions, and was very knowledgeable about the vehicles on the lot. All around excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy.

By Bragg 1 on 10/14/2017 at 3:04 PM.

They always get my vehicle right in for service at the appointment time. I usually wait in the lounge, it is very nice and comfortable. My 10 year old likes playing the XBOX in the kids room. Love my Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

patience, they have it!

By Lincoln 11 on 10/12/2017 at 8:29 AM.

Excellent staff, never felt pressured. Always knew where I stood at all times. Placed my in a fabulous vehicle well within my range. I will recommend this dealership to all who ask.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful care and friendly dealership

By Toyota Believer on 10/10/2017 at 11:53 AM.

We have now purchased three cars through this dealership. We have also always had these cars serviced at the dealership. The staff are so welcoming and courteous. The show room is beautiful, and the service area and waiting room is top of the line. We have recommended this service to friends and have converted one for sure and possibly a second. Great care given here.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Straightforward experience

By Danger Dave on 10/9/2017 at 9:06 PM.

Worked with Greg recently on a used Camry. Met Greg for the first time and shared our reason for the car and our max spending range. He was a no pressure salesman and respected that I was a no pressure guy. Greg gave me all the info I requested and allowed us to take it on a spin wth no issues. No stress created and we made the deal. Fine job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience purchasing 1st car!

By Sara Fitzpatrick on 10/8/2017 at 3:15 AM.

Steve Tewell done an amazing job helping me purchase my car, and it was done all by over phone and text! Once I got to the dealership he had my car ready and all the paper work ready to go! It was hassle free and overall a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased with Beth Kaiser

By teabehr on 10/4/2017 at 11:08 AM.

My vehicle had a bad vibration and the issue was resolved by the dealership after 3 attempts to balance tires by a local tire store . Beth Kaiser was very helpful , pleasant , and concerned with my problem .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy best cars in the world!

By Starshine on 10/6/2017 at 2:48 PM.

I was so nervous and excited but James Williams and David Burnside were great! James guided me and emailed me all the information I needed and David helped me making the big decisions!! I love my red Corolla IM!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to deal with!

By aagitch on 10/5/2017 at 9:42 PM.

I’ve dealt with Frankfort Toyota for several years and have always been very pleased with them. There sales and service departments are top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales consultant the best anyone could ask for

By Izzy2014 on 10/3/2017 at 3:43 PM.

Always been a great pleasure working with Jimmy, We highly recommend him for his expertise and hospitality and really makes us feel at home when we visit

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new 2017 Camry

By Mbiggers86 on 10/2/2017 at 8:38 PM.

My experience with you all was wonderful. I would like to especially thank Beith Kizer and David Burnside for all they do and have done for me...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Ness on 10/2/2017 at 4:56 PM.

Our purchase of a new Corolla was made comfortable by Bill Spillman. I hate buying new cars, but Bill was laid back, explained everything we needed know, worked with us to get a car swapped from another dealer to get what we wanted. As a result, we got the car we wanted at the price we could afford to pay, and there was no pressure (which I hate) to add this or buy that additional feature. We have dealt with Glenn/Frankfort since we moved to Versailles in 2008 and found everyone we worked with very professional and helpful. I would note Beth and Georgie as very helpful write-up people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing from beginning to end!!

By JJ on 10/2/2017 at 4:47 PM.

By far the best buying experience I have had. Top to bottom, the best. I rarely refer business to others for anything. I will go out of my way to refer friends and family to Frankfort Toyota. Great job team!! Josh from Louisville

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, no gimmicks...

By ashleykate7 on 10/1/2017 at 2:28 PM.

Chris Stewart was no pressure from the start. I wanted to look at cars but dreaded the car buying experience. I was lucky to have Chris help me! From the minute we pulled up, to the paperwork, he never made me feel like he was trying to force a deal I wasn't ready for. That truly makes the experience top notch. I avoided other dealerships for that reason and I couldn't have been happier with the service, knowledge and assistance I received at Frankfort Toyota. Thank you Chris, I'll spread the word that anyone in the market should look at Frankfort Toyota.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Meeting expectations for 14 years, Frankfort Toyota is #1.

By Mitch on 9/30/2017 at 11:06 AM.

I can always count on friendly, "familiar" faces at Frankfort Toyota. Eric Clark has assembled a staff of well-trained employees that are helpful without being pushy. From new car purchases with Skeet Tuttle to all my maintenance and service needs with Georgie Ricketts, I have been a very satisfied customer for the last 14 years.

I would recommend this dealer.