Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By PSmith on 10/17/2019 at 2:46 PM.

Elaina Is responsive and knowledgeable. My family will definitely purchase from this dealership. We were happy with our experience. We will continue to refer friends and family to y’all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, Great Price and a Happy Customer

By Tyler M on 10/17/2019 at 2:13 PM.

I was looking to buy a used Toyota Tacoma. After speaking to Chris he found the exact truck and package i was looking for. Not only did he get me the exact truck, but it was a brand new one for almost the same price as the used one. This was the easiest, quickest experience i had when buying a car. I don't think ill be going anywhere else but to Chris Jennings at Fred Anderson Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Even Got my Nails Done!

By PS on 10/17/2019 at 1:58 PM. Helped by Tim, Mike.

I arrived early and they got me right in. Even arranged for a lyft driver to take me and pick me up to get my nails done so I didn't wait at the dealer! Mike and Tim were great. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made for an Easy Experince

By cgmichel on 10/15/2019 at 6:53 PM.

Matt was great a helping me find the car I was interested. He was also able to work out a deal that got me what I wanted. Everything was quick and made for an easy car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

World class service

By bhinSC01 on 10/16/2019 at 1:50 PM. Helped by Pedro.

Wow, first visit blew me away! Great people. Quick work at fair prices. These people have worked hard to make this a very positive experience. Loved it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Roseanne on 10/16/2019 at 11:16 AM.

Kept informed of time line of work being done for maintenance . We are also getting new vehicle Ryan Blake and Saara are the best to work with

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Matthew was a great person to work with.

By Daniel on 10/15/2019 at 11:04 PM.

I’ve been with Fred Anderson for years and have had multiple vehicles with them. Unfortunately some things(lease lengths) created an issue where I couldn’t get the deal I wanted, working with Matthew made it better though. He was patient with me and always kept in touch and communicated with me from the beginning until I left in my new car. He did his best and was one of the friendliest sales people I’ve ever worked with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredibly Sweet, Helpful & Knowledgeable - Amazing Deal!

By colbyb123 on 10/15/2019 at 5:14 PM.

Had an incredible experience with Matthew Laurence yesterday! I came in needing a new car and needing a certain monthly payment. He patiently worked with me to get me to a payment I was comfortable with on a new Toyota RAV4 that I absolutely LOVE! He patiently relayed all information to me and my advisers (meaning my parents) and helped me through all the steps of leasing very easily. When parting with large sums of money and an old car, that can be very stressful! He also was SO knowledgeable! There was not a question I asked that he had to pause or think of an answer or ask someone else. He was friendly throughout the entire experience and made it SO easy! Matt - you have created a forever friendship and forever Toyota customer! Thank you again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Joe on 10/15/2019 at 1:30 PM.

I had an over all excellent experience working with the sales team at Fred Anderson Toyota. They were friendly, patient yet quick and responsive when working out the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Salesperson

By R. Ellington on 10/15/2019 at 12:48 AM.

Eddie Cooks didn't waste our time and was extremely knowledgeable about the vehicle. He was patient and straight to the point. He made sure that we understood how the special features operated. You guys should clone him. We never felt pressured to buy. His style works. Thanks. We are very happy with our purchase and the service was EXCELLENT.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Company Representative

By pattiebarton on 10/14/2019 at 10:59 PM.

I have been dealing with Matt for about 7 years and he always treats you like one of his family. I won't buy a car from anyone but him. If you have a problem he will go out of his way to help you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome salesperson

By shamone911 on 10/14/2019 at 7:51 PM.

I recently purchased a vehicle from this dealership. What impressed me the most was the salesperson Eddie Cooks. He went above and beyond to ensure that my needs were met. His down to earth personality was reassuring. He was not pushy or haggling. His professionalism helped to make an otherwise nerve wrecking process manageable. I appreciate everything he has done and would not think twice about recommending him to others

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Davis Smith is the Man.

By TheGreatAsianMan on 10/14/2019 at 12:01 AM.

From the time I walked in Davis made my car buying experience awesome, he is the man. I recommended him to all my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So basically I got a car.

By Tracey on 10/12/2019 at 9:45 PM.

Yeah, it was pretty fast, Andy was a nice guy, pretty good, the cup of water was the real cherry on the sundae. pretty epic

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patient and informative

By Corin on 10/12/2019 at 5:19 PM.

Came in wanting the Corolla XSE. I realized it was out of my price range and Andy was very helpful in picking a more affordable model and helped me change certain features to make it my own still. Great customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Visit well spent!

By Teka on 10/11/2019 at 5:13 PM.

My time spent here was efficient and concise. Carey took his time to listen to my needs and assured me that I would be taken care of. He made sure I was satisfied with everything that we discussed. I left happy and content with the choice I made. He even took time out of his day to let me know if I need anything to call or text him. And every time I call or text, he was just as helpful! Job well done & thanks again Carey!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Andy was very helpful and personable through our...

By Mike cooke on 10/9/2019 at 5:58 PM.

Andy was very helpful and personable through our transactions together. I would recommend using him when getting a new vehicle. He made things easy and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Carey Wright (sales) and Ryan (finance) are absolute...

By Vgrogan21 on 10/10/2019 at 1:43 PM.

Carey Wright (sales) and Ryan (finance) are absolute rockstars. This was my first car buying experience and they made it so incredibly enjoyable and relaxing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not, low-pressure, but no-pressure

By ABQues on 10/8/2019 at 5:22 PM.

I worked with Eddie Cooks, Don Hesher, and Ryan Spence to find and purchase a new car after my car had a catastrophic failure on the way to Charleston, leaving me with a car worth 1/6 of what it would cost to fix. As a stranded visitor, it was an extremely stressful situation to be in. Eddie, Ryan, and Don helped an otherwise extremely-stressful situation get handled in an extremely stress-free manner. Eddie listened to me when I told him what I was looking for, and showed me no more than what I asked about. We looked at a few cars, but he put me in for a test-drive in a car he knew I would end up buying - that was the only car I actually drove, and it was the right call. Ryan helped the closing process go very smoothly and quickly, which kept my stress levels very low. Don was an excellent manager towork with, pointing me in the correct direction towards Eddie after I told him about my situation and what I was looking for. Altogether, every member of the Anderson Toyota team was extremely personable, professional, and relaxed. There was no pushiness or pressure to buy outside of my budget, and a lot of understanding. Together, these three helped me find a car that not only met but exceeded what I was looking for while remaining within my parameters within 24 hours. You couldn't find a better group of individuals for a car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extraordinary

By live2redfish on 10/8/2019 at 2:03 PM.

Sales (Matt Laurence) laid out an amazing deal on a brand new 2020 4Runner that didn't need any negotiating to complete. I felt like he brought the very best deal to the table the first time. His knowledge of this vehicle and comparisons to the others made the discussion easy. Finance (Matt Worlock) beat my best rates at NFCU and USAA by 1/2 percent and we were in and out of his office in under an hour. I don't know about y'all but when I buy a car it seems to be the most stressful experiences in life and to say that this was the greatest car buying experience I have ever had would be an understatement. I would recommend this dealership and these guys to anyone. Thanks again!!!

I would recommend this dealer.