Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very nice Experience!

By Daniel Kuebel on 7/25/2017 at 8:30 PM.

Our salesman was Charley Wallace, he is such a nice pleasant and very accommodating person. We explained what we were looking for and he found it!! They worked it down to our price and the deal was set!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great truck buying experience!

By rob.kendall on 7/6/2017 at 11:09 PM. Helped by Greg Phillips.

Greg was great. We knew what we were looking for and he showed us all available options. He was very understanding of our needs and helped put us in the truck we wanted at a price we could work with. John in finance was very thorough and left no stone unturned. Very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Mopar on 7/7/2017 at 1:00 AM. Helped by Greg Phillips.

Greg Phillips worked with me tirelessly for two days trying to come up with the best possible deal and match for the vehicle that I was looking to purchase. He worked diligently to achieve the vehicle and price i desired. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very attentive to ones needs

By Ryan H. on 7/6/2017 at 11:07 PM. Helped by Greg Phillips.

The team here is incredible! They helped me get the exact Durango I was looking for and better than that, they worked well within my budget!! They were outstanding!! Will definitely be back to purchase more vehicles from them. Thank you Greg and the entire team for all your help and oversight!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and a pleasure to work with

By Appleblossom06 on 7/4/2017 at 2:07 PM.

Will work with you in putting together a price that is fair to both parties. Great to work with. Will do business with again! Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!!

By Jeep John 2017 on 6/26/2017 at 7:11 PM. Helped by Greg Phillips.

Explained the differences of the make of automobile we were looking at. The sales person did not push us into buying anything. When we purchase another automobile, we want the same sales person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Teach67 on 6/16/2017 at 1:44 AM.

I have bought 5 Jeeps from this dealership over the years and have felt that I have been treated well . They have bent over backwards to get me the vehicle I wanted within the price range I was comfortable with. I have never felt pressured into a sale. I also have always taken my vehicles to the dealership for service and have been very satisfied with the service and with the ease in getting an appointment scheduled. Everyone I have dealt with from the service people to the salesmen have made every visit a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Joe on 6/11/2017 at 7:46 PM. Helped by Greg Phillips, John Ireland.

Greg Phillips has an expert knowledge of the vehicles he sells and wonderful customer relations skills. All staff were friendly and pleasant. We have purchased from this dealership before and have had wonderful service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Dealership!

By Seanie302 on 5/29/2017 at 3:09 PM.

Was referred here by a family member who recently purchased their Jeep and glad I took their advise. Charlie was a great salesman to work with and I really appreciated that I was never asked "what needs to happen to have you purchase today" but rather "did I show you everything you wanted to see today". While we were working out some numbers Jeff Fredrick took the time to come over and chat for a few minutes. Great experience all the way around, thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful!

By chickenfarmer615 on 5/13/2017 at 6:35 PM.

We recently just purchased our second vehicle from Charlie. He is so nice to deal with and has been so helpful in finding us exactly what we want. Charlie is the best!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome

By Rivercrab1 on 5/9/2017 at 1:46 PM. Helped by Greg and sales manage I think John.

I'm older this was the best experience I have ever had at a car dealer I would highly recommend this dealer keep up the good work

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Love My Jeep

By Sonny on 4/27/2017 at 12:08 AM.

I have bought three jeeps and Charlie Wallace is the best. I have sent my son and now my daughter to him. He's the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really Listened

By karlinda on 4/11/2017 at 8:24 PM. Helped by Greg Phillips.

Greg really did listen to what we were looking for in a new Jeep Cherokee and the price range we wanted to be in. He out did himself finding the perfect match and he and the "Guys" in the back worked their magic to make the numbers worked. Everyone was very informative and made sure we were satisfied throughout the process. We are very pleased overall and love our new Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Wonderful!

By Kenamanda on 4/7/2017 at 12:58 PM.

Charlie was great! He really wanted us to be able to buy the Jeep we wanted. He is very knowledgeable and was able to answer all of our questions. Everyone there was very friendly and no one was pushy. We highly recommend Charlie.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Ram Purchase

By RickyG on 4/6/2017 at 8:24 PM. Helped by Rob R, Greg Phillips, John ?.

I just moved to the Eastern Shore, and I was looking for a new Ram truck, and decided to inquire online about one I saw. Rob R. called me within an hour, and we chatted and came to a very fair price on the truck I wanted. I came in on Saturday and Rob introduced me to Greg Phillips who oversaw the test drive, showed me all of the features, and closed the deal with me. I also worked with John who got me some great financing rates. I am very pleased, and I am happy to find a great dealer on the Eastern Shore near my house. I like dealing with local folks!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep Purchase

By 2017 Jeep on 2/27/2017 at 2:48 PM.

I visited Fred Frederick in back in October and spoke with Charlie Wallace about the purchase of a new Jeep as I was waiting to find out about the Volkswagen settlement. He was so upfront and honest. I decided to wait until the settlement was finalized, which recently was last week. I have had quite a few dealerships contact me, but Charlie's honesty and willingness to go above and beyond is what made me go back to him last week. No pressure and his integrity is second to none. I purchased my new Jeep from Charlie on Thursday night. He is by far one of the best and I can't say enough about his commitment to treating customers with respect and doing the best that he can for them! Thank you Mr. Charlie!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a car here was a pleasure

By valerieg on 1/12/2017 at 2:08 AM.

Fred Frederick made buying a car easy and stress free. They were able to get the exact car I wanted quickly and at a good price. They didn't "over sell" or push me to move more quickly than I wanted to. I would buy there again. I worked with Charlie Wallace who was friendly, patient (with my many questions) and extremely knowledgeable. I highly recommend him.

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Overall Experience
4   Price

Refined and Pure Gentleman

By pauled on 11/10/2016 at 12:18 AM.

Charlie knows his stuff, and is a straight shooter. He is prompt not pushy and will work with you to arrive at the best deal. I will highly recommend (him) and can say without a doubt he is the easiest going car salesman I have ever dealt with. OH and Fred Frederick empowers their employees to handle EVERY aspect of the sale. I love that! Good dealer, best Salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Ram Buying Experience!!!!!

By Fleegle on 10/31/2016 at 5:59 PM. Helped by Rob Robinson.

Charlie Wallace, Rob Robinson, and everybody at Fred Frederick in Easton deserves high marks for sales! My wife and I were in search of a used truck. We went through other dealers, but Charlie was by far the best salesman that I dealt with during this process. He was spot on with his professionalism, knowledge, willingness to work with my wife and I, and could not have been a nicer guy to converse with and eventually make a deal with. He was THE BEST SALESMAN we could have hoped for! We found trucks at other dealers that were good trucks, but the reason we went with the Ram at Fred Frederick was the 100% professionalism and non-pressure environment put forth by Charlie. He made my wife and I feel 100% comfortable and confident that the place to buy our Ram was Fred Frederick, and that Charlie was the guy to work with! He was outstanding from start to finish! Also, I need to give high praise to Rob Robinson. I initially found this Ram through searching the internet, and when I contacted Fred Frederick, Rob was the initial person I dealt with because he handled internet sales and inquiries. The only reason I drove an hour to go view this truck was because Rob was EXTREMELY professional and helpful with all of the questions I had about the Ram. Once I stepped on the lot, he turned me over to Charlie, who we eventually made the deal with, but none of it would have been possible without the help of Rob as well! I would DEFINITELY recommend both Charlie and Rob as salesman to work with, and Fred Frederick as the place to go to get yourself a Ram!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my salesman!

By maria on 9/6/2016 at 6:18 PM.

If your looking to get a great deal on exactly what you want with a no hassle salesman, call Charlie! I love doing business with him. This is my second vehicle I've purchased from him. I travel a lot and am not able to sit and chat in the sales room. He sends me all the information I need, always very timely, and always with a smile! I wouldn't buy a Jeep anywhere else :) The best part....he called me the next day to make sure I was really happy and had any questions. Thank you Charlie and the rest of the amazing Fred Frederick team in Easton!!

I would recommend this dealer.