Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.2  
Friendliness
4.6  
Overall Experience
4.2  
Price
4.2  
Quality of Work
4.2  
Service
3.8  

Dealer Reviews

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Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Fraudulent practices

By Spark on 2/24/2018 at 1:35 PM. Helped by Utah and George Noble.

Second visit, Same issue. This time I was told I needed a new transmission, shifter, range switch and was quoted 3150.00 just in parts, labour and taxes extra. 6 -8 thousand dollars. I was also asked about looking at a trade in. After seeking advice from a different transmission shop, and ready to have my vehicle transported there for repair, by some miraculous event my transmission fixed itself. I was then told it was only 2 hours labour, no parts to do the repair. Fraudlent, I paid only 229.00. Are any quotes legit?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Free car wash!

By FrederictonJason on 12/13/2017 at 5:30 PM. Helped by Service.

I brought my vehicle in for a regular oil change. Dropped it off in the morning before work and took their free shuttle to the office. At lunch, the shuttle picked me up at work and brought me back to the dealership. To my surprise, after I paid and got my keys, I went out to find my car washed on the outside and vacuumed on the inside! Such a nice surprise! We have a dog and an older car, so keeping it clean just doesn't happen. Now I look forward to scheduling my oil changes because I know I'll be getting a clean vehicle back at the end of the day. Thanks to the Fredericton Hyundai Service Department!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Salesmen

By Newfie.dee#1 on 1/24/2017 at 9:16 PM. Helped by Sterling Peterson.

I approached a salesman (Sterling Peterson) several months ago about possibably trading my car. The experience that I had was an awesome one, he wasn't pushy, he understood that the time for me to trade wasn't yet. He gave me his trust that I would be back when the time was right.. that time is soon approaching Sterling, see you in a few months ! Donna-Lee McGuire

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exemplary service

By Karen klm on 1/24/2017 at 9:32 PM. Helped by Tony Shanks sales employee along with George Noble and his service and parts team!!.

I'm giving Fredericton Hyundai a 5 star rating for so many reasons!!!im greeted by name every single time I go into the service center or showroom! I'm treated like royalty, I'm female and I have never been made to feel like I don't know anything, in fact the opposite! They treat me as though I'm the boss!! lol I have returned twice to buy my Hyundai cars at this location and will continue!! The staff at the Fredericton location goes above and beyond for me every time I'm in for servicing! They cal me to let me know when specials are on and ensure I have the first pick at the best timings!! I love them I can't say enough about them! My sales expert Tony Shanks left no stone unturned when he walked me through my new vehicle! If I have questions I know I can go into the dealership and my questions are answered and dealt with immediately!! 5 stars all the way!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant and efficient

By Greatdane on 9/8/2016 at 5:37 PM. Helped by Tony and Dustin.

After an unpleasant experience at the Saint John NB Hyundai dealership, I tried the Fredericton dealer. The difference was like night and day. I was interested in test driving a certain model. Unlike other car salesmen that I had dealt with in former years, the salesman listened to my specific needs, and didn't try to sell me a red sports car or a convertible. He was efficient and professional, a welcome relief from the condescending attitude to women that I had encountered in the past. I was treated with courtesy by the entire staff and, due to this, I ended up buying a brand new SUV. The whole transaction, including test drives and financing, was concluded in an afternoon. Since I live at a distance from the dealership, my car was delivered to my door the next day. It was a pleasant experience all around and I would recommend the dealer to friends and family.

I would recommend this dealer.