Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Smooth, enjoyable and excellent experience

By Carolyn murino on 7/15/2019 at 4:54 PM. Helped by Karen lignelli, Cary rose.

Second car I bought with Karen lignelli. The whole process from the time I walked in was great. Being in sales myself, she truly wants the best outcome for her customers. I would not go to anyone else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST CAR DEALERSHIP AROUND!!

By ROBERTA (ROBBIE) BEYER on 7/14/2019 at 3:07 AM. Helped by Thomas Bastidas, Cary Rose.

Freehold Hyundai is the best car dealership I have ever dealt with. They make you feel at home as soon as you pull up to the door. The entire staff was extremely pleasant and courteous to all the customers. My salesman and product specialist, Thomas Bastidas is phenomenal. I cannot say enough good things about him. He is extremely pleasant, courteous, professional and very knowledgeable. This was the first time ever going to a car dealership that I can actually say that I enjoyed the experience. This is now my dealership of choice. Their customer service surpasses any dealership I've ever gone to before. Thank you to Thomas Bastidas for all your help from beginning to end in my leasing process. I would give ten Stars if I could. Freehold Hyundai it's the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience!

By Darci on 7/12/2019 at 4:08 PM. Helped by Karen Lignelli, Michael Nunziato, Audriena Depalma, Ralph.

After researching for months new SUVs, I purchased my Hyundai Palisade from Freehold Hyundai - specifically Karen Lignelli, and was very satisfied with the entire buying process! With all the electronics in cars these days, Karen took the time to explain and walk me through the many options and helped me setup the Hyundai BlueLink and explained and demonstrated the features. Additionally, the insurance and finance paperwork was a breeze; both Michael Nunziato and Audriena Depalma were great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new car in no time at all.

By One Happy Customer on 7/6/2019 at 2:58 PM. Helped by Sorry, do not know employees by name...

I came to Hyundai that day to have my car serviced. My wife asked that we go outside and look at all the Cars. This one car in particular attracted both our attention. Anthony came over and asked if he can help us. My wife said YES, we fell in love this car but we really cannot afford it. Anthony, explained it in a way that anyway can afford it..During that day in a matter of a couple of hours, that car was ours. It’s hard to put in writing how sincere, professional and knowledgeable Anthony was...I will recommend him to all friends and family members...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a great place to buy a car

By Hanshi on 7/6/2019 at 2:01 PM. Helped by To many to mention. They were are very professional.

I could not ask for a better experience. my salesman Brian Showers and the team answered all my questions and delivered my new Santa Fe Quickly I would recommend Freehold Hyundai to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second New Car purchase

By Gee on 7/4/2019 at 4:24 PM. Helped by Eric D and Matt F.

I bought my first Hyundai almost 5 years ago and quickly put on 102,000 miles. During the 5 five years I came back to the dealer for maintenance. I mentioned to my service representative, Eric D, I was thinking about upgrading and he found me a sales representative. I decided to upgrade and was given a good deal on a new car. The sales representative, Matt F, was friendly and informative. All the staff were friendly and helpful. Buying a new car takes a few hours and can be tedious. The progress although long (about 4 hours), it was not tedious. I even went to work for a few hours. Thanks to all, I really love my new Elantra!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Satisfied Customer

By Kim M. on 7/1/2019 at 6:55 PM. Helped by Karen Lignelli, Cary Rose.

Shopping for a new car is our least favorite thing to do. We had already spent countless hours at another dealership and left more frustrated than we came in. We decided to go back to Hyundai and to Karen who had helped us lease our first car 3 years ago. From the minute we stepped in the door we were greeted with a smile. We were in the market for 2 cars. We told Karen exactly what we were looking for and what our budget was and she came up with multiple options for us to choose from. When we narrowed down our selection of makes and models, Karen along with Cary, the manager, not only made it fit our budget but went the extra mile in making sure the cars were in the colors we wanted and fully loaded with all the works. We left extremely happy and more than satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An Unparalleled Experience

By iansegal on 6/30/2019 at 12:37 AM. Helped by Karen Lignelli.

On June 28, 2019, I had the pleasure of enjoying an unparalleled experience as purchased a 2019 Hyundai Tucson limited edition from Freehold Hyundai. Karen Lignelli, a seasoned automobile consultant with many years of proven experience, guided me through the process with both patience and white-glove treatment. Her care and attention to my every need were focused on a personalized commitment to ensuring my satisfaction—and I was more than just satisfied. Working with Karen at Freehold Hyundai cultivated a relationship for me with the dealership for now and many years to come. I highly recommend to anyone in the market for a new car or SUV to head over to Freehold Hyundai and seek out Karen Lignelli—you'll end up wondering why you never stopped in to purchase a vehicle from Karen in the past.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Igor on 6/29/2019 at 7:26 PM. Helped by Matt Carlin.

We recently purchased a Hyundai Sonata at Freehold Hyundai and worked with Matt Carlin. He guided us through a test drive and was incredibly professional and patient with all of our questions! He walked us from step A to Z in all the paperwork and made the process as smooth as can be! Thank you Matt!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A Good Shopping Experience

By Freddy from Monroe NJ on 6/27/2019 at 3:18 PM. Helped by Jim Sheridan (salesperson), Rich Lewes (sales manager), Mike the insurance guy, et al..

Kudos to Freehold Hyundai and our salesperson, Jim Sheridan. He found the car we wanted in the exact color/style configuration we were after. He made the sales/leasing experience pleasant and seamless, despite having to deal with an occasionally grumpy old customer! The dealership follow-through was outstanding … efficient and professional. All around, a good, customer-oriented experience … our fourth Hyundai from Freehold.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By margo921 on 6/26/2019 at 7:41 PM. Helped by H. McNamara.

Received excellent service from Mr. McNamara & crew. Our 4th vehicle from this dealer. The only problem with buying a car is you have to spend 4 or 5 hours at the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience and Honest Sales

By Rabbimal on 6/23/2019 at 12:52 AM. Helped by Matthew Carlin.

Just leased a new 2019 Hyundai Sante Fe XL Plus - our salesman, Matthew Carlin was pleasant and caring. He was honest in our dealings and we felt that he did his best. We encourage others to look at Hyundai of Freehold and ask for Matthew.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent experience!!!

By hyundailover on 6/21/2019 at 12:24 AM. Helped by Anthony Balsamo.

an excellent experience leasing my new 2019 Tucson. My salesman Anthony Balsamo was excellent!!! This is my 3rd car from Freehold Hyundai and from day 1 from sales to service, the experience has been great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience leasing new Sonata from Freehold Hyundai

By wrnwolff on 6/17/2019 at 3:11 PM. Helped by Howard MacNamarra, his sales associate Brian..

Leasing our new Sonata from Freehold Hyundai was a great experience. Our Salesman Howard MacNamarra was very friendly, knowledgeable and easy to work with. He was also very patient in showing us through different vehicles to help us choose the Sonata. He really came through in helping us get the right financial arrangements so that my wife could get the car she wanted - the only white Sonata with a Beige interior that was in stock, Everyone that we interfaced with at Freehold Hyundai easy to deal with. Highly recommend the dealership and ask for Howard when you get there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Go see Matthew Carlin!!

By Barbara732 on 6/14/2019 at 4:59 PM. Helped by Matthew Carlin.

I would recommend Matthew Carlin if you are looking for a new car. He made buying a new car a very pleasant experience. He kept me in my budget and helped with all concerns. Go see him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai Purchase

By Adam G on 5/31/2019 at 1:37 PM. Helped by Matthew Carlin.

My salesman was Matthew Carlin, he was professional, knowledgeable and made my experience at Freehold Hyundai enjoyable The dealership was clean and the staff was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian Showers

By 050312sC on 5/30/2019 at 10:14 PM. Helped by Brian Showers.

Best experience I have ever had! From beginning to end....everyone at Freehold Hyundai was amazing! Im a very happy customer! Thank you! Salvatrice Casale

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Corr on 5/25/2019 at 2:54 PM. Helped by Nikki Elmore, Cary Rose.

The Freehold Dealership is all about customer service . Everyone is helpful and polite. I brought in my car for a recall service and it was ready within the hour. I did purchase a new car while I was there , but never felt pressure to do so.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Salesman!

By bigeyesamie on 5/23/2019 at 4:54 PM. Helped by Matthew Carlin.

I was amazed at the treatment I received from Matthew Carlin my salesman. Attentive, knowledgeable. greeted me with a smile. A total pleasure to do business with a car salesman who wasn't pushy or arrogant. I would definitely go back to Hyundai in Freehold and ask for Matt when I am in the market for another car. Thank you Matt for giving me a greatest car buying experience. :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Done it again !

By grandma32 on 5/20/2019 at 2:00 AM. Helped by Cary Rose.

Yes, we did again . We returned to Freehold Hyundai. Our salesman was Matthew Carlin. He was knowledgeable , friendly and patient. We did purchase our Tucson. Thanks to him.

I would recommend this dealer.