Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  
Service
2.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast easy and nothing short of the best

By Trailhawk1 on 10/1/2017 at 9:08 PM.

After a serious car wreck earlier last month. George and the Fremont staff made it possible to bounce back and get in another vehicle. We had the pleasure of working with George on our first renegade. Which under not so good circumstances was a total loss after our wreck. He took care of us and got us rolling again and we are very greatful for that. George is the man, and he really cares about his customers. We will continue to come back for more business in the future. Thanks again George at Fremont of Casper.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience with Awesome People!

By Brent & Stephanie Anderson on 8/13/2017 at 2:17 AM.

This is the third vehicle we have purchased from Fremont Motor Casper, we have come to look forward to vehicle shopping! Nick is truly a pleasure to work with and works hard for his customers. Even listens to us banter back and forth and keeps a smile on all of our faces! Thank you Nick for being the top salesman in Casper! You are the reason we will keep coming back! Also, thank you to Kris for working the finance part for us and finding the deal that would be the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great people

By Wendell on 8/9/2017 at 2:26 PM.

My experiance with Sam as a dealer of f reemont, was relaxing..no pushing or under knowledge of any vehicle I looked at. Didn't waist time to test drive the car of my liking. Answered all my questions with no hesitation. The staff assisted me in the right direction and was very courteous and polite. I would highly recommend the company to anyone for a used or new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shopping for a new car

By SummerB on 7/5/2017 at 4:44 PM. Helped by Miguel Salazar.

I went in looking for a Jeep, did some research, but ended up with a truck! Miguel made the experience quick and painless. definitely recommend Miguel at Fremont! Kris made financing super easy as well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Audrea on 6/28/2017 at 9:11 PM. Helped by Miguel Salazar.

We would like to thank Miguel Salazar and Kris Redden for helping us get such a great car. Miguel is a great salesman. He did everything he could to help us get into a vehicle. He has a great attitude and was optimistic through the whole process. Kris Redden was able to get us financed when others couldn't and was able to keep the payments below our maximum amount. We really appreciate all your help and we know it couldn't have been easy for either of you. I would recommend anyone needing a vehicle go to Fremont Casper. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New car purchase

By Hellcat on 6/24/2017 at 12:45 AM.

I was able to buy the car via the internet with the professional help of Kyle Smith the salesman that called me shortly after I had summited for an e quote on of all days a Saturday. Kyle was also very good at explaining how everything worked in the car. The paper work was ready when I came in to finish the purchase and everyone was very professional and nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent from the start!

By Aaron M on 6/13/2017 at 5:55 PM.

The sales rep Sam Ideen I believe his name was answered all our questions and treated us with respect. When we go shopping for a new vehicle we dress down to see if people will treat us differently. At several other dealerships we were looked down upon and treated as if we couldn't afford anything, not there. We got exactly what we wanted with excellent customer service and continued customer service, he has called several times to check on us and ensure the vehicle is satisfactory and we are happy with our purchase. I have recommended this dealership and will continue to do so, keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time car, great experience.

By Baleyann64 on 6/4/2017 at 3:30 PM.

I am new to buying a car, I've never done it before. Kyle smith was just absolutely awesome!! He got me into a car that I love so much. He made everything so easy for me, he explained everything so well. I would recommend him to anyone buying a car. Kris made all the numbers easy for me to understand, he answered any questions I had, he is very serious about his job, but also makes it exciting. Fremont did an outstanding job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Trohrer on 6/2/2017 at 8:13 PM.

Kyle Smith is an amazing salesman and will help you find the best deals for you and your circumstances. Great person as well and very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracles Happen at Freemont Chrysler, Dodge, Jeep & Fiat.

By Mtell45 on 4/18/2017 at 12:31 AM.

My story by Erick M.; What I thought to be impossible, was made possible by a great miracle salesmen, George Velez III, under a second chance finance. Believe me when I say this year for me was a nuclear fallout and I did not expect to be approved at all for a new or pre-owned vehicle for at least another 5 years in my situation. This dealership absolutely finds quality pre-owned vehicles that are diamonds in the ruff with phenomenal pricing and low miles. The vehicle I was approved for is a reliable vehicle, a 2012 Dodge Avenger 4 door SXT Plus and Seriously it was fully loaded red and black with only 42,000 miles and delivered with full inspection, oil change, gas, nicely waxed and cleaned. The support of everyone you deal with on purchasing or browsing is phenomenal. My salesmen George Velez III, I give my personal highest rating of dealerships 5 stars, he made this miracle happened and always kept me informed and i was just as important with my status quo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealer experience couldn't be happier :)

By Leon Freer on 4/14/2017 at 2:14 PM.

I was very impressed with service department after servicing two recalls on my 07 ram and 2016 dart. So I received a letter stating tat fremont was looking for a vehicle like mine for a customer I contacted them and decided I was interested in a 2017 ram 1500. Kyle was amazing to deal with he made sure to keep me informed and was very friendly and understanding of my situations. Just took delivery yesterday of my 2017 ram 1500 big horn and I wI'll definately be back to see the team at fremont again. Kyle is my new salesman and I recmomend seeing him for a great car buying experience :) thanks again kyle.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Service dept

By Allen on 3/20/2017 at 1:27 PM. Helped by Kristen Moyer.

My 2016 Ram 5500's transfer case cracked while in Casper Wyoming. It took the service dept one week to even look at my truck. After looking at it they refused to honor the warranty. It then took them another wee to repair it. It is now 4 months later and the transfer case they installed has busted and caused major damage to our truck.Our local dealership keeps apologizing for Fremont Motors and is trying to make it right for us.

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

AWFUL!!

By Luke Jacobson on 1/5/2017 at 1:09 AM. Helped by I think that one of there names was Justin..

I dropped my truck off to get two keys programmed at 8am and was told it would be done at 9am. I called at noon and they told me that it would be done by three. I called at four and got a message machine and left a message to call me back.I called back at 4:30 and raised hell and they told me to come straight down. I got my keys and went out to the truck. One of the two keys still didn't work. I went in and flipped out on some poor kid who FINALLY programmed it for me in about two minutes. I asked why it took all day to do something that takes two minutes and the service writer told me that they did a recall that I didn't bring it in for and they didn't ok with me before they did. I left and didn't make it to the end of the block and noticed the check engine light was on. I went back and flipped the proverbial "poop" out. They had no idea what the code meant and just cleared it out and told me to come back if it turned back on. I told them that I most definitely will not under any circumstances be going back there. I would suggest that no one else does either. I missed two full days of work because of what should have been a five-minute job.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible service, terrible management, terrible experience

By Nich on 11/22/2016 at 6:31 PM.

The people here, sales representatives and mamangers, only care about making a pushy sale. Will not listen to what needs you have for a vehicle and will try to sell you something else that they want to sell. Terrible experience with the sales representative who was extremely pushy and did not listen to any feedback for the vehicle we wanted. Managers were just as bad and when we said we were looking for something else that they had told us "good luck with that" in an aggressive and sarcastic tone. Would not recommend to anyone. I will travel to another state to purchase than deal with this dealership ever again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I would definately recommend this dealership for purchasing

By The Jeep Guy on 11/3/2016 at 4:31 PM.

It was a low hassle experience, these folks went out of their way to find and bring in the vehicle right down to the color we wanted. They worked with us until the terms of the sale were within the perimeters of what we were looking for. I would highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By David & Jennifer Dillon on 10/30/2016 at 1:34 AM.

My husband and I were very happy with the service that we received at Fremont Motor. George was friendly, helpful, and more than willing to work with us to help us get into the truck that my husband wanted. Everyone that we encountered was very helpful. We would definitely recommend shopping at Fremont Motor for your next vehicle purchase!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

My first Brand new truck

By dtoribio on 10/18/2016 at 5:42 PM.

Great customer service! Ever since I bought the truck and go to the dealership for service they always are kind and handing everything in a timely matter. Always very great to me every time I show up. They always make sure everything is taken care of before I leave. I enjoyed working with George to make sure I got the truck I wanted and the things I wanted in the truck. He has made sure everything I needed was in the truck as the technology that I was looking for. Heated seats, back up camera, and met my needs for the outdoors.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Allowed me time to think!

By GG on 9/30/2016 at 3:36 AM.

I recently worked with George Velez to purchase a new vehicle. The first time I went in, he listened, made a couple of suggestions of which vehicles he thought would be best for me, then suggested I come back the next day (it was closing time and I was really just planning to browse). This gave me enough no pressure time to do research, read reviews (of George, Fremont Motors, and the vehicle I was considering) and weigh the pros and cons of trading in my vehicle now or a year from now. Once I made up my mind to purchase, George was very patient answering all of my questions and helping me compare and contrast the options. Corey was very personable and made the paperwork part of the deal kind of fun :-)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Nate on 9/28/2016 at 10:32 PM.

Just bought our second car from Fremont. Love working with George! The entire staff goes above and beyond for us! Great experience with both purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Execellent customer service!

By Jackie-o on 9/28/2016 at 8:09 PM.

went to Fremont, not expecting to leave in a brand new vehicle, but these guys pulled all the strings needed to get me in the car I wanted/needed!

I would recommend this dealer.