Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Thorough diagnosis; problem precisely identified

By frgus on 4/30/2019 at 9:01 PM. Helped by Dan Stickel.

The engine leak was identified following thorough investigation. Solution was carefully explained to me by Dan Stickel. Appointment was made for the necessary work to be done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

windsheld coating on new windsheld looks exclllent

By farmer charlie on 4/29/2019 at 7:21 PM. Helped by service manger.

great as always got in very quickly work very neat personal very good to work with a realy great place to do bisness always friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By Alley on 4/27/2019 at 5:33 PM. Helped by Micheal Lauterbach.

Always get excellent service every time I bring my car in. They always answer my question and looked my car over to make sure it was good to go for a trip that I am taking. Love Friendly's service department.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service for the customer and your vehicle.

By Paul R. on 4/24/2019 at 10:39 PM. Helped by Mike Lauterbach.

The A/C went out in my truck a few weeks ago and I wanted it fixed ASAP. Went to Friendly (Where I purchased the truck 5 years ago) and they made me an appointment for the first date they had open which was just a few days away. I told them this was the only vehicle I have and I would like to get a loaner. Dropped my truck off on Wednesday morning and found myself leaving in a 2019 Blazer. Received a call that afternoon saying they found the problem but it was going to cost $$ and they would not have it until the next morning. I told them do it. Around 2pm the next afternoon they called and said the truck was ready. When I picked up the truck an employee told me they had a coupon for $40 sitting there that was about to expire so they gave it to me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They always do a good job on our car

By Michael on 4/24/2019 at 5:32 PM. Helped by Service Manager.

I appreciate the service we always receive. It is a big help for my wife and they always answer our questions sufficiently with great advice.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

oil change & tire rotation

By TLEEPER on 4/14/2019 at 1:47 PM. Helped by service people.

Had to go back and get the lug nuts cover of the tire lug nuts tighten found a lot of the plastic lug nuts loose after washing the truck and drying off the wheels

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful and helpful

By Dave on 4/14/2019 at 1:55 AM. Helped by Austin Hatch.

Very satisfied with dealership service and personnel. Wonderful experience buying our new truck. Austin Hatch was very knowledgeable and met every need we had for the kind of truck we were looking for

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied

By Diana on 4/3/2019 at 10:49 PM.

Had an oil changed today. When I arrived Dan Stickle address me with my name nice he remembered. Oil change completed on time. Very satisfied. Thanks Dan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied!

By Julie on 3/30/2019 at 5:28 PM. Helped by Kameron Underwood.

Always receive great service. Customer waiting area is clean and customer friendly. I always make an appointment and am never disappointed. I will always return!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

assist handle

By Clberkler on 3/29/2019 at 8:10 PM. Helped by Service people.

An aftermarket Part installed It was an assist handle. The part was installed properly and quickly it was on the frontdriver A post Thankyou Cheryl Berkler

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and efficient

By Jokimalee on 3/24/2019 at 2:28 PM. Helped by I cannot remember the gentleman’s name who checked me in but he did a great job..

Had an oil change appointment. They started right on time, were done within 30 minutes, and were courteous and helpful during the intake and check out process. They were running a special pricing on the oil change and I had a $10 off coupon. An all around great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer

By Rcb123 on 3/17/2019 at 5:30 PM. Helped by Austin Hatch.

Everyone at friendly I dealt with made the car buying experience smooth and without pressure. Austin was very helpful and listened to my needs and my budget requests and found a Chevy Malibu to fit both.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change & Tire Rotation

By Sodawood60@icloud.com on 3/17/2019 at 6:05 PM.

Didn’t have an appointment but, service center was able to work me in due to a cancellation. Service was prompt as always and friendly as always AAAAAAA++++++++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By RayL on 3/12/2019 at 6:26 PM. Helped by forgot name.

I've purchased my last 2 chevrolet from Friendly. I've had my service work done at Friendly. My opinion is that everyone that works in service area does an oustanding performance..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I always come back to Friendly Chevrolet

By Butterfly8753 on 3/11/2019 at 4:51 PM.

I have purchased my last three new cars from Friendly Chevrolet and have always had a great experience. They are very easy to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By BJ on 3/8/2019 at 5:44 PM.

Friendly & fixed the issue in a timely manner - burned out headlight bulb passenger side Ron came in & explained the service done at no cost to me. Mrs. Gamble

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just had service done

By SAWREW on 2/25/2019 at 6:44 PM.

Just had vehicle in for regular service work, had Brandon check me in and is always very friendly. He knew who I was when I walked in the door. I'm not there but when I need service work done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service, friendly staff

By Greg75 on 2/25/2019 at 6:37 PM. Helped by George Minor.

Getting my car serviced at Friendly Chevrolet is always a great experience. Service is prompt, but what I appreciate the most is the staff's willingness to explain their work, what they've done, and what the status of my vehicle is. An oil change is never just an oil change - I get a full vehicular diagnostics run down, and it is very much appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

smooth, all questions answered about vehicle.

By jeep on 2/19/2019 at 3:47 PM. Helped by Andrew and Austin.

was smooth and no surprises made experience enjoyable. SUV was moved to garage where we could look at in warm environment. salesman was able to answer all questions about car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Friendly Chevrolet

By Rachel on 2/17/2019 at 6:38 PM.

I was in a really tough spot. My car was on its way out and my credit isn’t great. These guys were able to get me into a reliable car that will allow me to safely get my daughter and I where we need to be. Thank you again. Overall, a great experience.

I would recommend this dealer.