Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
2.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever.

By cutie on 7/17/2018 at 12:46 AM.

When a person go to purchase a new car or truck ect. I was so honored to know that people treat all people the same. we enjoyed the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Billy provides excellent customer service

By Perez1 on 7/12/2018 at 4:54 PM.

Our experience at Friendly Ford has been great. We purchased our second F250 here since we had such a good experience working with Billy. Billy was always quick to respond to any questions we had and made our truck shopping experience smooth. I would like to thank Friendly Ford and Billy for getting us a good deal on our new 2018 F250. I definitely recommend them to anyone looking for a vehicle.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Smooth experience

By Joe Duff on 7/9/2018 at 1:46 PM.

These guys know how to get a deal done! I would highly recommend anyone here. I told the dealer what I wanted and he made it happen in no time.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Wayne . Houston TX

By Pitts.wayne Houston on 6/30/2018 at 3:16 AM.

Talked with salesman on phone. He said what I would pay with rebates on fusion . That's what got me to go to them. Got there he said he didn't know I needed a trade in for a rebate so price went up. The salesman should know about there own rebates. Still bought a fusion from them tired of shopping around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Colby Mitchell

By mmprice7 on 6/18/2018 at 1:42 PM.

Excellent Service as usual. This is my third vehicle purchase from Friendly Ford. Colby Mitchell, my dealer, works hard to make sure the customer is satisfied and taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase experience was great.

By palmeiras on 5/21/2018 at 11:46 AM.

The overall process was great. Salesman Martin was very helpful and made the purchase very easy from the beginning. They were able to work with me and my price range.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience

By Laquita Lee on 4/20/2018 at 12:28 AM.

When things were looking like they were not going to go the way I wanted them to, this team of awesome people kicked things into high gear and ensured that I not only got a great vehicle, but they also made sure I got the BEST DEAL!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent very helpfull

By grandkidsx4 on 4/11/2018 at 5:38 PM.

very helpful and finding the vehicle that was good for my wife, showed multiple vehicles to choose from and worked with us to get us into the vehicle we were comfortable with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really nice experience..

By Rociobarrera on 2/24/2018 at 3:17 AM.

Adher help us with what we want, it was a really nice excited experience, he always was in contact with us and giving us options on when and what to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

He was great generally wentvoutvof his way to get me a great

By cliff lott on 2/5/2018 at 3:13 PM.

Great experience my Sakes rep really was great I would definitely recommend this dealership to all of my family and friends thank you agian Friendly Ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Raptor Experience

By Mitchell B on 2/7/2018 at 12:48 PM. Helped by Adher Hernandez.

Our experience with Adher at Friendly Ford was excellent. He was very informative and helped us get the truck we wanted in only a few hours. His extra effort to get us a Raptor for sticker and not an outrageous markup like other dealerships was greatly appreciated. Great service and friendly people was a refreshing change of pace. Mitchell B

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A++++

By ryan76 on 1/26/2018 at 5:33 PM.

Danny Nathan was very knowledgeable and easy to work with. He listened to what I wanted and was able to deliver. I had been to several dealerships prior to this purchase and I'm glad I made the 60 mile journey to Friendly Ford. I didn't realize the dealership closed at 8pm, I thought they were open until 9. Everybody stayed late, didn't make me feel rushed, and got great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 New Car

By Brice on 1/11/2018 at 1:56 AM. Helped by William Philips sales.

We traded a 2016 Escape for a 2018 Escape Titanium and we love it ,The sales staff to folks in service it was one great experience .Finance was even a great experience ,The treatment we got from our salesman William Philips was nothing but first class.Professional and Exceptional.

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price

.F 250

By terry on 1/3/2018 at 5:23 PM.

Garrett was very helpful from the phone to the dealership, if he did not have the answer to a question he went and got the answer. He was very low pressure and friendly. He keep the transaction moving ahead at a good pace with no pressure, very good experience would do business with Garrett and the dealership again. Only problem I had was I had to buy $145 all weather floor mats when buying a FX 4X4 off road truck, the truck came with four little square carpet mats which would not protect the truck carpet at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

f 250 purchase

By f250 on 12/29/2017 at 12:57 AM.

very friendly and professional. I was pleased with how helpful and honest they were. they treated me fair and said if I have any questions to give them a call.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with no pressure

By Bubba on 12/31/2017 at 7:53 PM.

Billy Vincent was very polite and worked very hard to help find the truck that I was looking for with no pressure. Tillman walker was very polite and professional. A big thanks to Silvia for setting up the appointment

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!

By BRogg2004 on 12/31/2017 at 1:39 AM.

Andy Lively was wonderful to work with on buying our new car. I called and told him we were interested and he went and checked to make sure the vehicle was there and had everything we wanted in it. When we arrived at the dealership, he had the vehicle pulled for us. We will definitely come see him again when it is time to buy another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience at Friendly Ford !!!

By soniarg on 12/30/2017 at 10:07 PM.

Chad was helpful even before we got on the road to drive to Crosby to look at a car. He was even more helpful and friendly once we were there, never pushy but informative. We bought a Ford Edge from Chad , he made the experience pain free . I will recommend him and Friendly Ford to my friends and family. Thanks Chad

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

F-150 XLT

By DMT on 12/30/2017 at 9:53 PM.

I typically dislike purchasing vehicles because of past experiences but this was very different...Ricardo helped us from the minute we walked in the door until the minute we drove off the lot...He was very professional and courteous and answered all of our questions...after we agreed on pricing we met Sammy in the finance department...Sammy was great to work with as well...He explained everything very clearly and answered any questions we had about financing and warranties...Overall this was a great truck buying experience...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chad is the best Sales Associate!

By BHen2192 on 12/28/2017 at 3:44 PM.

I just bought an F-150 from Chad at Friendly. The whole experience was really simple, quick and painless. Chad is a good dude and worked hard to get my deal just right. Use HIM! Crosby is not as far as you might think and definitely worth the drive.

I would recommend this dealer.