Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was in the process of selling 2011 Accord. It need...

By New CRV on 10/6/2019 at 2:52 PM. Helped by Derrick.

I was in the process of selling 2011 Accord. It needed some additional work. Derrick could sniff the car and tell me what leaks he smelled! Fascinating! He helped me use my extended warranty but he did all of the legwork. He helped make decisions around what was needed or not for repairs. I'll be bringing my new CRV back to him when needed as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sammy, Roberto in sales and Chris in finance. I studied...

By New CRV on 10/6/2019 at 2:39 PM. Helped by Sammy and Roberto in Sales and Chris in finance..

Sammy, Roberto in sales and Chris in finance. I studied online, on Dealerrater.com for reviews. I studied the quotes and the details. I did my homework for a couple of months. Frontier was the easiest, most laid back and no pressure sale of them all. Sammy told me which add-ons were good, what I wouldn't need and which ones were a waste of $. Eric, the GM, took me in front of his computer and showed me all of his math. There was no putting me in one room while the salesman ran back and forth with the, "oh, let me go ask" game. Very transparent. Of course, I asked a lot of questions and went in on last day of the month with other bids in hand. I did not feel anything condescending around being a woman and buying the car on my own. Roberto led me through all of the set up. He was informative, patient and kind. Chris in finance was really great. I felt absolutely no pressure. Awesome experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Roberto Rentería was GREAT!

By David on 6/28/2019 at 11:36 PM. Helped by Roberto Rentería.

Roberto Renteria in sales was very professional and knowledgeable about the product. We also met Eric (Manager) and he was very polite. We are very happy with our experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Took good care of me.

By Ken on 8/30/2018 at 12:37 PM. Helped by Do not remember..

They did a good job .they got me right in. I certainly appreciated that. Nice customer waiting room. Good coffee. The cashier was also very helpful.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Transmission code and oil change

By Imnotmakingascreenname on 8/30/2018 at 9:15 PM. Helped by Blue Team.

I had a great experience. The communication was good. They were timely and polite. I will continue to go there again for service. Thank you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied customer of Frontier Honda

By jacobol49@aol.com on 8/29/2018 at 6:46 PM. Helped by Allen Sanchez.

Every one that I have dealt with at Frontier Honda has been polite and helpful. Never had a problem with service and repairs. I am a satisfied customer of Frontier Honda.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Honda Civic Hatchback

By HappyHondaDude2018 on 8/30/2018 at 12:40 AM. Helped by Bernard Ruiz and David Volckmann.

What can I say but WOOOOOWOO!!!!! Went in to service my Element and while waiting spotted the Civic giving me the stare down on the show room floor and it was magic! Actually Bernard saw me gawking and told meI should take it home, so I did. Thanks Bernie!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st service for CRV pirchased in 2017

By Mary on 8/22/2018 at 7:42 PM. Helped by The Greejn team, Derrick.

Staff was courteous and prompt, both on the phone and during the service. Waiting room was comfortable. Wait time was as anticipated. Was invited to attend the next new owner clinic, as we had missed the ones after our purchase. We still had questions. Attended the session and were very impressed by Derricks presentation. Feel good about this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda service

By Honda Service on 8/21/2018 at 8:01 PM. Helped by Alan.

I received great service both planning the work to be done. And great service in actually doing the work. I will bring back my Honda for all future service needs!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great experience

By Happy Customer on 8/21/2018 at 1:30 PM. Helped by Derrick O'Brien, Mike Hammontry, Allen Sanchez.

Had intermittent transmission problem on Honda under warranty. After the problem occured, the OBD2 code was scanned, the problem determined, the required part ordered and replaced in 2 days. Now the problem has gone. Great service. All people at Frontier Honda are very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike H and his team do great work. Thanks for advising me.

By foley.james on 8/17/2018 at 10:17 PM. Helped by mike h and team.

Great work and thanks. Thank you for telling about fluids that need changing soon. Thank you for advising me about right front tire puncture and fixing it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great servic

By Dianna on 8/10/2018 at 1:04 AM. Helped by Service. Allen Sanchez. They are all great.

I have had you service my cars since 1996...plus I have purchased 2 Honda used CRVs from Frontier. I dealt with Elizabeth in the sales. The service department is super. I totally trust them and would not even think about taking my car anywhere else. Happy customer!! I came in to have my battery checked and ended up having a few other services done that were close to needing done so I should not have to come back for quite a while... such time saving. I always feel good leaving you all knowing I am in safe hands!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and Dealer

By PTP on 8/9/2018 at 9:08 PM. Helped by Mike Hammontree.

Consistently good service - been going there for 28 years. Great people, fast service. Not to mention the free coffee machine. Highly recommend them as both a dealer and service center.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By ryans new crv on 8/5/2018 at 11:02 PM. Helped by Michael Miller.

Great dealership, friendly staff, great customer service. This is the second Honda I have purchased from Frontier Honda not only would I purchase another, I would (and have) highly recommend them to friends and family.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By ali597 on 8/5/2018 at 5:32 PM. Helped by Elaine Sycks.

We arrived to take advantage of the first-come first-served oil change service and they were very quick and very friendly and the quality of work was fantastic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly

By Tonya H on 7/29/2018 at 5:38 PM. Helped by Allen Sanchez from the green team.

A friend recommended this dealership for service on my Honda Pilot. They got me in quickly and finished the work in one day. Allen from the green team was very friendly and answered my questions and didn't make me feel stupid for asking them. They weren't pushy and didn't try to sell me a bunch of stuff I didn't need like most places I've been. Price was a little higher than some places, but I think you expect that from a dealership anyway, and I am pleased with the outcome. I would recommend them and use them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Frontier Honda Review

By ross on 7/28/2018 at 4:38 PM. Helped by Sammy Valdez.

Awesome dealership, friendly staff, and extraordinary customer service! I would not hesitate to purchase another Honda from Frontier Honda. Thank you for helping me find my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

For the excellent service of the seller Bernie

By Elva lucia1977 on 7/28/2018 at 1:38 AM. Helped by Bernie..

It was a satisfaction with the employees and it was also very good that they had and employee that I could communicate with and that spoke Spanish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just 6,000 more!

By BobFH on 7/22/2018 at 11:34 PM. Helped by Derrick.

Excellent service as always. Frontier has taken care of my car for over 10 years. Each time they do an excellent job. I highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wouldn’t go anywhere else

By Aoxenfel on 7/22/2018 at 6:50 PM. Helped by Skylar and Eric Baltimore.

Eric and Skylar were fantastic to work with and made buying a new car painless and quick! I would recommend them to anyone looking to purchase a Honda in the area. They were very knowledgeable and respected my time!

I would recommend this dealer.