Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

2.2  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Lease End Issues

By Jacki on 7/6/2018 at 10:36 PM. Helped by Will Hopkinson.

Leased 1st car. At end, took 3 mos for payoff. Kept getting late notices. Hyundai Finance hit my credit report for $150 disputed damage fees.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service!

By aharurmu on 12/25/2017 at 5:17 PM. Helped by David Slater.

I didn't know anything about buying car before going to Fucillo. I was greeted with great respect and told all available options for buying. It was overall a pleasant experience for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brooke

By bwingerter20 on 12/24/2017 at 5:25 PM. Helped by Dave Slater.

I had a great experience at Fucillo Hyundai of Syracuse. Mr. Slater was extremely helpful in getting me a new car for a great price and the best deal possible considering my situation. He was able to speed things up and work with me in being able to buy a car before driving back to my new residence out of state. Best experience yet and I absolutely love my new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Don K.

By dkeoh2 on 12/21/2017 at 5:25 PM.

I was pleased with my Sonatas reliability and was looking for my first All Wheel Drive. I had never leased before, but it made sense at this time and Mr. Shanahan explained the way to go about doing that. He was also very knowledgeable about the Tucson and its features. He was helpful in every reguard.

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Nicer people who explain more

By ruthbesanson on 12/21/2017 at 5:22 PM.

My first guy was great the Brian guy should be fired he should not be working there and the girl after was really nice and helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another new Lease

By ezorn0 on 12/19/2017 at 5:22 PM. Helped by George Ryan.

My car is very important as part of my business. As a full time Realtor I spend a lot of time in my car. Although I am disappointed that Hyundai changed the navigation system and I now have to plug in my phone in order to Navigate I am getting used to it. I also preferred the color blue that I had in my previous lease - it was a rich blue color...this bright blue looks cheap. I am happy that my cost per month is about the same and yet when I see the TV ads I wonder if I am paying way too much. I appreciate the courteous professional demeanor of George Ryan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fuccillo hyundai

By judyross44 on 12/15/2017 at 5:15 PM. Helped by George Ryan.

Professional. Never pushy. Thorough explanation. Test driven. Explained all in detail.The people at the dealership were all friendly and pleasant. Showroom was very clean . bathroom clean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

recommendation for the sales person

By tonyfic209 on 12/12/2017 at 5:25 PM. Helped by Joe Lanzafame.

Joe Lanzafame, the sales person who sold me the car was very courteous, acted very professionally and was very knowledgeable when we went over all the features in the car. I would highly recommend Joe to anyone purchasing a car at Fuccillo Hyundai

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Overall Experience

new car purchase experience

By nila.r.rodgers on 12/8/2017 at 5:18 PM.

The sales person was very polite and helpful he explained the different features on the car connected my phone to the blue tooth Very pleased with the whole process

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Elantra

By bluemorpho2546 on 12/7/2017 at 5:46 PM. Helped by Salesman George Ryan, Sales Mgr. Kyle, and Bill Hendry..

I am not one to enjoy buying/leasing a vehicle. But, dealing with Fuccillo Hyundai is not stressful at all. There is no high pressure and all of my questions were answered promptly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By flahertyrobin on 12/7/2017 at 5:44 PM. Helped by Dave Slater...he was awesome !! Good job.

This time around felt like I was being taken care of. I know the last lease I over paid and it's obvious. However Dave made this a smooth transition

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wery grateful

By tom315ly on 12/7/2017 at 5:42 PM. Helped by David s.

This was one of the best experience I had buying a car.the staff was great and friendly.they made me and my wife feel welcome.Dave our sales person was great he was patient.he listens to what we wanted Think you so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

leasing from Fuccillo

By mcastle1 on 12/7/2017 at 5:28 PM. Helped by Will Hopkinson.

this is the second Santa Fe I have leased through Fuccillo Hyundai. Both times the salesman was very professional and listened to me. I felt respected throughout the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fucillo

By lisa.klotz on 12/6/2017 at 5:19 PM.

Everyone at Fucillo worked hard to get me financed and in the car that I wanted . The salesman Tom was extremely friendly and went above and beyond. I would recommend Fucillo to anyone !

I would recommend this dealer.

Overall Rating

3.0  

4   Customer Service
3   Overall Experience
2   Price
3   Quality of Work

sales

By sheikhnooradan on 12/3/2017 at 5:16 PM. Helped by N/A.

becouse they do what ever they like , they will not give it to yopu what you they go with what they like poor communication ,mistrust i cant recommend any way , they will do it some thing they have done to me.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James Bogardus car buying

By jcbogardus on 12/2/2017 at 5:18 PM. Helped by George.

Overall the best car experience I have ever dealt with! George is great at what he does and made the whole experience very pleasant and professional. He not only met my expectations but raised the bar for my future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By ttousaw on 11/30/2017 at 5:37 PM. Helped by Brian peidmount ..

Great place to do business. My Wife and I have brought 5 Hyundai’s from fuccillo Hyundai . We love the product and the dealership. We plan to keep going back there. Parts and service are great also. I walk in and everyone knows me by name. I love that!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a vehicle

By lenora_davis on 11/24/2017 at 5:15 PM. Helped by Brian.

I had Brian as a Salesman he was amazing very professional matched all my needs and what I was looking for in a vehicle exceptional service and customer service I went home with a smile on my face when I decide to buy another vehicle this the place I want to come to again. Thank you for everything I absolutely love love love my new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracles can happen

By cutestkittie on 11/23/2017 at 5:37 PM. Helped by George Ryan.

George made the impossible possible. He definatley will make way because he was so very willing to help. I didn't think I could even get a use car and he got me a brand new car, like 20 miles new.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By brett.williams930 on 11/23/2017 at 5:22 PM.

I thought the dealership did an excellent job. Happy with the experience and with the car. I would shop there again if I needed another car.

I would recommend this dealer.