Dealer Reviews

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Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Bought a truck and it happened to be a lemon, dealership...

By alexismata14 on 3/18/2014 at 6:44 PM. Helped by Alexis M Mata.

Bought a truck and it happened to be a lemon, dealership knew and still sold it to me (i didnt know though). They never checked it or anything; just put it out on the lot. Day two of having it I brought it to be serviced and they told me there was nothing wrong with it. And the gauges were messed up and the speedometer suddenly fell. And didnt move from under 120. They put a battery in it that doesn't have enough power for the truck, its for a smaller car. And once again I brought it to be serviced. And I told them I was just going to call the loan company and the manager told me "I'll give you the number, you can call, its YOUR truck". So basically he just screwed me ovee and he knew it the whole time. I have two kids! This truck is a hazard for me and my kids. I bought it because I live at a ranch where it snows all the time. What am I supposed to do if it doesnt work properly. And of all things they wont fix it and insist theres nothing wrong.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They don't stand behind there car sticker info, I don't...

By nelda.gardner.5 on 12/18/2012 at 10:13 PM. Helped by Ashley.

They don't stand behind there car sticker info, I don't get nowhere close to the mpg they siad I would 4 trips to dealership they didn't care they just took my money

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best buick dealer in the state of new mexico. Thanks to...

By J Heath on 6/27/2012 at 9:51 PM. Helped by ashley higgins.

best buick dealer in the state of new mexico. Thanks to Ashley Higgins my sales man,Igot the car that I wanted,and I got a fair price for my trade in.Thanks to all the nice people at Serria santa fe buick dealership. I will youse this dealer for all of my service work.thanks ashler for makeing this new car purchase so easy .J Heath

I would recommend this dealer.