Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.3  
Overall Experience
4.2  
Price
4.4  
Quality of Work
4.1  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By snyds31 on 6/8/2018 at 8:24 PM. Helped by David Abdullaev, Mani.

David was extremely helpful in getting my new kia optima. He answered all my questions and went over all of the car features with me. His manager Mani was also very nice and helpful in getting a deal done. Within a few hours I was in and out with a brand new lease. Great customer service all around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a wonderful experience purchasing my new car.

By mdamir2007 on 6/1/2018 at 6:59 AM. Helped by David Abdullaev.

I got into a pretty bad accident last week and my car was totaled. I had to find new wheels quickly to keep my life on schedule. I wasn’t on the market for a long time so didn’t really know what I wanted and what was available. After I browsed for a few possible candidates headed to the Kia Galpin dealership down in SF valley. It has a laid back no pressure environment. David greeted me and helped me to get my test drives under way. He was a great help in figuring out what was the best option for me considering my budget and the latest tech innovations. All in all it was an excellent and quick shopping and buying experience. I highly recommend David Abdullaev as a very satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Platinum service

By lovemyKia on 5/30/2018 at 6:25 PM. Helped by David Abdullaev.

Couldn't ask for better service. My sales person, David, was so informative in explaining all the "goodies" my new vehicle had. I loved my old Kia and love love love my new hybrid version. David has been kind enough to keep in touch to make sure I have no other questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Midnight Hour

By Margaret19 on 5/29/2018 at 10:34 PM. Helped by David Abdullaev.

The team that worked with David Abdullaev was very patient and stayed until almost midnight to finish the paperwork and get the car prepped for us. They answered all our questions and were patient when we asked again. They were very professional, friendly and courteous.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Burned twice by this service dept.

By DirectorJFlo on 4/16/2018 at 8:41 PM. Helped by Manny Gonzalez.

2nd time I went in for oil change as well as a specialty issue. 2nd time I waited over 3 hours and got no communication until I finally called the desk. 2nd time they told me specialty service couldn’t be done. I waited over 3 hours twice only to leave without the job being done. This is the worst customer service I’ve ever experienced at a car dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Team

By Gportillo on 3/3/2018 at 2:39 AM. Helped by David ABDULLAEV.

I just want to say THANK YOU SO MUCH “DAVID ABDULLAEV “ and team for help me to buy my new car is one of the most kind and very sincere sellers of 10 auto centers that I have visited have the same kindness that he and Galpin Kia team has I am very happy and honestly It was a great help AGAIN Thank you David I really appreciate it.. Gabino Portillo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wait 2 hours but pleasant experience

By jamiew on 2/8/2018 at 6:48 AM. Helped by Hugo.

I got a coupon for free oil/filter change so I visited with that coupon. No money costed for regular checkup/oil change but I had to wait for some time. Waiting area was clean and quite with snacks, teas & free wifi. I met the guy named Hugo for assisting my service, and he was so nice and kind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding very pleasant experience

By Darrell 61 on 11/22/2017 at 9:32 PM. Helped by David Abdullaev.

I found David Abdullaev very helpful and a great pleasure to be leasing a car from. He was not like a car salesman who you felt under pressure when looking for a car. He made you feel at ease and answered all our question and found the car that we were looking for. I would for sure get another car from him in the future and recommend him to people looking for a car The whole experience was a total pleasure from start to end I want to thank him for all he did to get us the right car

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Worst experience ever

By Joann44 on 10/31/2017 at 2:26 PM.

What turned into a simple part pick up turned into a nightmare , my husband went to pick up a new part for the vehicle and was told it needed a few electronic updates which would take about an hour well the hour turned into days, not only was the updates not explained at all he waited about 2 hours extra before he got up to find out they had to keep the car. They gave him a loaner which was a Ford Focus and when he came to pick me up the car had issues with the transmission and the middle console was so hot , he called and the service depot said that is how the car runs needless to say he took it back and talked to Brandon sales operation Manager and he said definitely there was something with with the loaner my husband left without a loaner and was told Brandon would follow up with him which he did and he offered another ford loaner and we declined he said he would check on our vehicle and call us back he never did , I called the service department to find out the status and was told there was noted in the system saying anything,to make a long story short we picked up the car and the part we originally came in for was not there once again we had to wait for there service dept people to figure it out I will drive if and when I need service

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst ever

By Tim998 on 10/15/2017 at 11:11 PM. Helped by Effye Villanueva.

Worst sales/Internet sales team I have dealt with. They lie, say they sent you numbers when they never did... tell you its lost in the system but its ok, if you come in they will tell you what the numbers are?!?!?! Obviously the managers and the team there is trying to do whatever it takes to bring you in and pressure you into a deal you don't want. Their goal is to make as much money off you as possible and not to provide good service. Sharks. The first time I see a dealer treat clients with such disrespect and manipulation. Stay AWAY!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good service nice staff I had a good time

By Arturocastillo on 10/6/2017 at 2:59 AM. Helped by David Abdullaev and Stacy Nerio.

I sign in online on Facebook I got acall right away,I went at the dealer drove some cars,I talk to the salesman he understood what I wanted,and he got me a good deal I went home with a new kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pilar

By Maxy3663 on 8/30/2017 at 7:45 PM. Helped by Al Joseph.

Pilar was extremely helpful and pleasant to work with Although she was relatively new her knowledge was spot on. I highly recommend working with her and will continue to send her customers interested in buying a Kia. Thank you again to Al and his team for making this a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded All Expectations!!

By javieralcina on 8/7/2017 at 8:23 PM. Helped by David Abdullaev.

I couldn't be happier with the treatment received at Galpin Kia. David is quite simply the best sales rep I have ever encountered in any field. There was absolutely nothing pushy about him, just pure kindness and willingness to address all of my needs. A truly professional yet honestly personable approach which left me feeling extremely fortunate with my new car. My new Kia Niro is a dream come true. I was assured they would match and better any offer from any other dealership and they kept to their word from start to finish. I was helped by the best car sales agent you could possibly imagine and financial agent Elizabeth was also a joy to deal with. I left with my faith fully renewed into how a great business should be run.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Excellent

By Ingrid tzoc25 on 7/25/2017 at 2:04 AM. Helped by Arab boghouzian.

Very nice sale people that help us to get are car they where very helpful Specially Araz Boghouzian who help us by Show us around

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy buy

By yolanda on 7/13/2017 at 6:14 PM. Helped by David.

This is by far the easiest buy ever, i have leased many vehicles in the past and took a VERY long time from 9am-9p at times. This time we went in and was out in time for lunch. David was very attentive to our needs and concerns that we were able to buy the car we wanted. I DEFINITELY recommend that you see David for your next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Experience !!

By Ceelle on 7/9/2017 at 6:59 AM. Helped by David Abdullaev.

I'm so happy with the purchase of my new Kia Sportage! David was a great salesman - he was very patient and let us go at our own pace. He had a personable and friendly demeanor, was helpful and worked hard to give us a great deal. We appreciated David's approach and couldn't have asked for a better salesperson. Thank you to David and the Galpin team! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Great Experience"

By Lola on 7/5/2017 at 6:13 PM. Helped by Salea Manager Manny.

We just Purchased our second Kia Forte SX. David Abdullaev answered all our questions and gave us a really great service. Thank you David and Galpin Kia

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Mike_ Mike on 6/23/2017 at 5:08 PM. Helped by David Abdullaev.

Had a fantastic experience here. They worked with me and drive off with a great deal on a new Kia. Thanks David and the entire team at Galpin Kia!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Sportage From Galpin Kia

By bob and rick on 6/14/2017 at 1:23 AM. Helped by Bradley Brownstein.

Brad Brownstein answered all our questions and met our requirements for monthly payments. He was patient and made the process as quick and easy as possible. We would recommend him for your salesman.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great people loved the service 100 % satisfy

By BRI DA 07 on 5/30/2017 at 6:55 PM. Helped by Collin Olson ,Herman the manager.

I just purchased a brand new KIA optima iam so happy ...the people their were great they helped me out a lot ,very patient with me,and answerd all my questions. It was my first time buying a car.and to be the first time I have to say it was a great experience ..

I would recommend this dealer.